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All HBS Web
(1,359)
- News (187)
- Research (1,006)
- Events (8)
- Multimedia (2)
- Faculty Publications (607)
- 20 Feb 2008
- First Look
First Look: February 20, 2008
information about how to switch to export crops, makes in-kind loans for the purchase of the agricultural inputs, and provides marketing services by facilitating the transaction with exporters. The experimental evaluation design randomly...
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Martha Lagace
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
customer satisfaction, differences among customers account for 96%–97% of this variance, while differences among employees, processes, locations, and markets make up the remainder. Further analysis reveals that customers tend to report relatively consistent...
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Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
On October 3, 2005, Washington Mutual acquired Providian Financial Corporation, the ninth-largest credit card issuer in the U.S., for $6.5 billion. At the time, Providian had approximately 10 million customer relationships and a balance of $18.6 billion. For some...
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Martha Lagace
- 01 Mar 2018
- News
Making Sense of the Modern Startup
was assumed,” Sahlman says of the theory that he was increasingly inclined to challenge, “that the people involved were rational decision-makers, that the markets all worked, that everybody had access to the same information, and that there were no View Details
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Jeffrey L. Cruikshank (PMD 51, 1986)
- 31 Mar 2009
- First Look
First Look: March 31, 2009
range from unstructured collaborations, through consortia and joint ventures that superimpose new governance structures on existing firms, to transactions that restructure firm boundaries and asset ownership. In this paper, we draw on...
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Martha Lagace
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 29 Jan 2013
- First Look
First Look: Jan. 29
describes a growing experimental literature that suggests how perceived ethics surrounding transactions with multiple partners can encourage misbehavior. It is noted that causing harm indirectly through another can protect harm doers....
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Sean Silverthorne
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
going outside the company's boundaries to gather the necessary data. Different measurement methodologies will need to be used, including aggregating data from transactions (e.g., number of calls from whistleblowers), measurement of...
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by Martha Lagace
- Web
Podcast - Managing the Future of Work
commercial model is constantly evolving. We certainly have parted with the traditional big, one-time transaction type of model into something that is really, as I said earlier, a complete service-driven model. And a service means exactly...
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- Web
Podcast - Managing the Future of Work
potential employers through the mechanism of micro internships. We’ll talk about how those internships augment companies’ business and HR operations. We’ll look at the benefits for both sides of the transaction and how micro internships...
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- Web
Podcast - Managing the Future of Work
confuse decision-making processes in companies than contribute to them. Or at least, the scales were close enough in balance to make it an arguable proposition that these technologies that are supposed to improve analysis and communication and alignment did as much to...
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- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
Because, in a transactional world, we all need to belong. Po-Ling Power: Propelling Yourself and Others to Success by Betty Ng (MBA 2001) and Po-Ling Ng Indie Books International This book tells about the inspiring life journeys of mother...
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- 01 Dec 2012
- News
From Where We Stand
higher emotional intelligence about others. GEETA AIYER Women have learned the effectiveness of collaboration and ensuring that all are listened to and included. Their speaking styles may also reflect a more relational approach to others. Men have historically learned...
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