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All HBS Web
(2,364)
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- News (524)
- Research (1,404)
- Events (3)
- Multimedia (11)
- Faculty Publications (770)
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- 25 Sep 2007
- First Look
First Look: September 25, 2007
which had historically been very manual in nature. CEO Juan Villarzu's initial turnaround attempts introduced a customer-centric corporate culture to his ranks, but he was still challenged by how to create an outsourcing strategy given...
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Martha Lagace
- 16 Dec 2014
- First Look
First Look: December 16
process with team-level prioritizing, updating, and helping, based on new-found accountability, overlapping representations of work, and belonging-despite the lack of stable team composition. Quantitative data revealed changes to the...
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Sean Silverthorne
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
Traveling Salesman in American Culture (1995) and my book, Birth of a Salesman (2004). In the past few years, scholars have done a lot of work on 20th-century salespeople in Europe, comparing these experiences with those in the United...
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- 14 Nov 2006
- First Look
First Look: November 14, 2006
Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he should attend a meeting that he was not invited...
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Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
diverged from their American counterparts in using public relations strategies not only to contain fallout from criticism, but also as opportunities for changes in corporate culture aimed at promoting a...
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Sean Silverthorne
- 22 May 2007
- First Look
First Look: May 22, 2007
strengthened. These changes may reflect the growing role for the euro as a reserve currency in the international financial system. The risk-minimizing currency strategy for a global bond investor is close to a full currency hedge, with a...
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Martha Lagace
- 15 Jan 2013
- First Look
First Look: January 15
particular setting. This paper exploits a plausibly exogenous change in the liability structure offered by a microfinance program in India, which shifted from individual to group liability lending. We find evidence that the lending model...
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Sean Silverthorne
- 03 Aug 2010
- First Look
First Look: August 3
consumers' identification with the brand, 2) greater for consumers who strongly self-identify as underdogs, 3) stronger when consumers are purchasing for themselves vs. others, and 4) stronger in cultures in which underdog narratives are...
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Martha Lagace
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
financial goals over time—specifically, how organizations set goals, structure activities, select members, and socialize those members. In my own research, I see that these four pillars both shape and are shaped by the culture of the...
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Dina Gerdeman
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
and regulation of insurance markets, including the interaction between consumer choice difficulties or biases and adverse selection. We then document evidence on consumer mistakes in health-care utilization and treatment choices, especially in response to View Details
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Sean Silverthorne
- 15 Oct 2008
- First Look
First Look: October 15, 2008
accelerated sharply in the U.S. economy. In this paper, we identify several other industry-level changes that have occurred during the same time and argue that they are consistent with an increased use of information technology (IT). We...
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Martha Lagace
- 26 Feb 2008
- First Look
First Look: February 26, 2008
retail trading areas. We hypothesize two effects, cannibalization and complementarity, and conjecture that the magnitude of these effects may change over time and may differ between the catalog and online channels. We find that opening...
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Martha Lagace
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
cultures, all organizations cultivate career imprints. The strength of career imprinting depends upon both the people a firm hires as well as an organization's environment (factors having to do with people and place). Regarding place, for example, organizations with a...
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by Mallory Stark
- 13 Nov 2012
- First Look
First Look: November 13
on Balanced Scorecard Commentaries Author:Robert S. Kaplan Publication:Journal of Accounting & Organizational Change 8, no. 4 (2012) Abstract This paper provides the author's insights about five papers written in this volume about his...
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Sean Silverthorne
- 03 Nov 2009
- First Look
First Look: Nov. 3
never change. Since its founding in 1911, the company operated under a set of principles articulated by founder Thomas Watson and became known for a strong culture and a commitment to fairness and social responsibility. As IBM entered its...
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Martha Lagace
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
organizational processes, systems, and culture that drive individual and organizational integrity. Accountability and responsibility to customers, the larger community, and society. Of course, we ought to—and we do—come at this work with...
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by Kim B. Clark
- 29 Oct 2013
- First Look
First Look: October 29
Western and white beauty ideals emerged as the global standard. The momentum of this standard was reinforced by the impact of Hollywood and other drivers of an international consumer culture from the interwar years. However the study...
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Sean Silverthorne
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
languages in many countries. We've been building that infrastructure ever since. Since we started, we've added a lot of technology to the marketplace over time and utilized the World Wide Web. And we've changed the pricing model quite a...
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- 10 Mar 2009
- First Look
First Look: March 10, 2009
and develop a construction budget and financing plan. Students are asked to evaluate the prospective financials for this development and assess the viability of the development plan and its prospective returns. The case then ends with a View Details
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Martha Lagace
- 23 Aug 2016
- First Look
August 23, 2016
his firm had a large investment in FANUC Corporation, a leading producer of industrial robots and software for machine tools. Loeb was demanding that the Japanese firm change its financial and governance policies (e.g., distribute more...
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Sean Silverthorne