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- All HBS Web (410)
- Faculty Publications (35)
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- 15 Dec 2015
- News
The Year in Ideas 2015
business: Investing in employees keeps churn rates down and distinguishes Hello Alfred in a moment when quantity of transactions often wins out over quality of service. “If we serve our employees well, then the users will be happy,”...
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- 01 Mar 2013
- News
Opening the Door
So I felt it was important to serve as a role model of women who are driven to succeed in the same way that men are. It was quite a burden. In those early days, for example, I returned to teaching two weeks after my first child was born...
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- 01 Oct 2002
- News
The Class of 1977
Desmond Wong A loyal HBS alumnus who says he “truly bleeds Harvard crimson,” Wong has played a leading role in every '77 reunion since graduation. He has served on the HBS Alumni Association Board and the graduate schools committee and...
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Desmond Wong
- 01 Jun 2015
- News
Screen Grab
and Amazon are the established players in this new frontier—but the number of upstart media companies vying for viewers means that the landscape could look completely different down the road. “It’s a gold rush,” says HBS senior lecturer Henry McGee, who until January...
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Keywords:
Julia Hanna;
HBO;
Netflix;
Hulu;
Vimeo;
YouTube;
Telecommunications;
Information;
Arts, Entertainment
- 01 Apr 1996
- News
Technology for Learning's Sake
Officer Susan Rogers, an accomplished HBS administrator with a wealth of experience in technology and other projects, including total responsibility for the recent reconstruction of Morgan Hall. Ground Wires As Upton and others involved in the recent technological leap...
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by Deborah Blagg; photo by David Zadig
- 01 Sep 2006
- News
Down the Memory Chute
flight, I missed the WAC deadline! The result was a quick and final “No Pass.” A week later, we flew to Jacksonville and back in record time, and I made both the Baker Library chute and the Sunday Navy, too. So I found ways to meet both...
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Garry Emmons
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
path, clearly illustrating how the traditional power dynamic has inverted and why it matters for business survival. Bines offers six proven models you can use to cultivate and serve highly informed and empowered customers. Influence Is...
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- 01 Dec 2013
- News
Curing Health Care
The occasion? The company, a leading supplier of cloud-based services for electronic health records (EHR), practice management, and care coordination, was expanding. In a big way. Founded in 1997, athenahealth now serves about 44,000...
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- 02 Oct 2015
- News
The ‘F’ Word
launch were exhausting but exciting as we raced to hit our deadlines. We were living the Silicon Valley dream. The afternoon before the launch, I had retreated to a quiet restaurant to work alone when my phone rang. It was our data center...
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Walt Disney Studios
- 16 Sep 2015
- News
Built for Speed
was on the Al Faw Peninsula in Iraq, in the office of General Joseph Medina to talk about his future. In addition to leading a multinational unit on everything from reconnaissance to route security, Rogers was serving as a general’s aide,...
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- 06 Dec 2021
- News
What's the Word?
going to change momentum behind off-shoring.” Back to top She·sesh·un (noun) When female employment numbers were disproportionately affected in the early months of the pandemic, media were quick to run with a new term: shecession. To...
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- 01 Dec 1999
- News
Covering the Issues
rented 75 PCs for participants in the Program for Management Development. The Bulletin noted that the new technology enabled "a quick consensus on the numbers and allow[ed] a focus on the real issues of a case." In 1985, a Bulletin cover...
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- 19 Mar 2015
- News
Walter Salmon Remembered
working for an investment management firm in Boston. He then served as the Chairman of the Board of the investment management company I started in Boston nine years later. Professor Salmon constantly amazed me with his ability to ask the...
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- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
skeptical Nigerian consumers to eat what its farmers grow. A couple of summers ago, Ndidi Okonkwo Nwuneli (MBA 1999) saw this dilemma firsthand when she stopped by a small restaurant outside Lagos in southwest Nigeria, not far from the...
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- 22 Feb 2018
- News
My First Job
now going to reward you with a trip to One if By Land, Two if By Sea, the most glamorous restaurant in Manhattan. And what I learned from it is never assume that what the bosses have done is right just because they're the bosses. My name...
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- 01 Jun 2015
- News
Higher Ground
said with music.” Galatoire’s is a New Orleans institution—the kind of restaurant where a waiter may have served the same family for generations. The local desire to eat and be seen at Galatoire’s is so...
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- 01 Dec 2008
- News
A Force for Good
Bok’s 1979 annual report, although mostly complimentary to HBS, criticized the School for being too ingrown, and for failing to conduct research at a high enough standard. An uproar ensued, with then-Associate Dean John McArthur serving...
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- 15 Jun 2021
- News
The Path Ahead
On January 1, 2021, Srikant Datar became the 11th Dean of Harvard Business School. Datar joined the HBS faculty in 1996 and had served in a range of leadership positions at HBS, most recently as the senior associate dean for University...
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- 05 Dec 2016
- News
The Dragon’s Tale
free trade zones began the transformation of China’s state-run economy. In the 1990s, you saw a significant easing of restrictions on startups—first in the restaurant industry and gradually spreading elsewhere. Small, state-owned...
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Deborah Blagg
- 01 Apr 2000
- News
A Place in the Sun
a variety of environmental initiatives that he has undertaken over the years. His devotion to preserving the island's natural beauty as well as the Fijian culture has earned Turtle Island accolades that include the 1999 Green Hotelier Award from the International Hotel...
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Keywords:
Julia Hanna and Garry Emmons