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All HBS Web
(2,367)
- People (1)
- News (560)
- Research (1,456)
- Events (9)
- Multimedia (15)
- Faculty Publications (645)
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- 09 Jul 2001
- Research & Ideas
Does Misery Love Companies? How Social Performance Pays Off
development. The reformers' challenge has been to demonstrate that corporate attention to human misery is perfectly consistent with maximizing wealth: that there is, in the words of United Nations' Secretary General Kofi Annan, "a...
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by Joshua D. Margolis & James P. Walsh
- 08 Nov 2016
- First Look
November 8, 2016
commercial success and certain disputed business practices, Android has come under substantial attention from competition authorities. We present key aspects of Google’s strategy in mobile, focusing on Android-related practices that may...
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Sean Silverthorne
- 25 Sep 2017
- Research & Ideas
Why Politics is Failing America, and What Business Can Do To Help
rule-making done behind the scenes, Gehl and Porter assert. The parties have enacted rules that protect their dominance by controlling the primary process, access to voter data, fundraising limits, how Congress is governed, and what issues are debated. The system even...
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by Christina Pazzanese, Harvard Gazette
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product...
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- 21 Nov 2005
- Research & Ideas
The Geography of Corporate Giving
describe how Thomas worked to influence other large corporations to support his causes—which centered on children's issues such as adoption. Other Columbus-headquartered companies as diverse as The Limited, Bob Evans, and Cardinal Healthcare evidence similar View Details
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by Sean Silverthorne
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
attention and interest, while in some parts of Africa, Japan, and Korea, avoiding eye contact shows respect. It's a mistake, then, to seize on one look or expression and conclude that a person is or is not being truthful. Each cue and...
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by Michael Wheeler
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
influence them. More specifically, this approach steers attention away from the political processes whereby administrative policies are formed and implemented . . . . These difficulties are compounded by the typical simplifying device of...
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- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
Informing Dissent By: Greene, Hillary, and Dennis Yao Abstract—The first part of this commentary argues that because the production of dissent depends on the availability of information, greater attention should focus on government...
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Dina Gerdeman
- 04 Oct 2016
- First Look
October 4, 2016
Abstract—Though fundamental to innovation and essential to many industries and occupations, the creative act has received limited attention as an economic behavior and has historically proven difficult to study. This paper studies the...
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- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
everything—was reportedly in conversations to buy some of those storefronts—possibly its first real beach-head in the brick-and-mortar world. As harbingers of the future of retail, these events certainly caught the attention of Harvard...
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- 09 Dec 2014
- First Look
First Look: December 9
business? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/415034-PDF-ENG Harvard Business School Case 714-514 OrthoChoice: Bundled Payments in the County of Stockholm (A) It was the waiting that drew the attention of the...
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Sean Silverthorne
- 18 Nov 2014
- First Look
First Look: November 18
on sales that is positive for most brands. These results imply that brands seeking to attract multitaskers' attention and dollars must select their advertising copy carefully. Publisher's link:
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Sean Silverthorne
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
book excerpt Leading Innovation From Collective Genius: The Art of Practice of Leading Innovation By Linda A. Hill, Greg Brandeau, Emily Truelove and Kent Linebeck Though each of our leaders and their firms differed in key ways, all leaders paid particular View Details
- 12 Mar 2014
- Research & Ideas
Entrepreneurship and Multinationals Drive Globalization
disciplines which develop their own norms and conventions about interesting research questions and how to answer them. For several decades mainstream academic historians, especially those based in the United States, have devoted almost no View Details
- 21 Nov 2006
- First Look
First Look: November 21, 2006
legal sales of music. While this question is receiving considerable attention in academia, industry and in Congress, we are the first to study the phenomenon employing data on actual downloads of music files. We match an extensive sample...
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Sean Silverthorne
- 12 Oct 2006
- First Look
First Look: October 12, 2006
assumptions and attentive to ways reason and emotion shape their own behavior and those of others around them. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=404104 The Rise of Wal-Mart Stores Inc....
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Sean Silverthorne
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
company had focused on its internal operations and paid little attention to external communications about its social activities. However, this changed in the late 1990s, partly due to external pressures. There were some confrontations...
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- 20 Dec 2011
- First Look
First Look: December 20
judgment on issues of scientific and econometric uncertainty. As a result, the basis for dispute judgment and the broader legitimacy of the WTO is shifting from questions of representation that have long drawn the attention of critics and...
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Carmen Nobel
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
the longest time, creativity was considered the work of a genius operating on her own. The cult of the designer held sway, with little attention being paid to the system that supports the creative genius," Khaire observes....
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- 12 Apr 2016
- First Look
April 12, 2016
views matter. And it can turn departing employees into corporate ambassadors for years to come. Unfortunately, too few leaders pay attention to this tool; their programs fail to either improve retention or produce useful information. The...
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Sean Silverthorne