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All HBS Web
(2,619)
- People (2)
- News (529)
- Research (1,490)
- Events (15)
- Multimedia (4)
- Faculty Publications (619)
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McCollum Center | About
northeast corner of the HBS campus. The classroom facility opened in 1970, in tandem with the nearby Baker Hall, an Executive Education residence. Designed by Shepley Bulfinch Richardson and Abbott, the modern, two-story...
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- Web
2.3.1 Drug & Alcohol Policy - MBA
Policy 2.3.2 Hazing 2.3.3 Non-Discrimination & Anti-Bullying 2.3.4 Sexual & Gender Based Harassment & Other Sexual Misconduct 2.3.5 Research Misconduct 2.3.6 Dangerous Weapons & Threats 2.3.7 Physical Violence 2.3.8 Honesty 2.3.9...
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- 14 Jun 2023
- News
Dean Datar Meets with Alumni in East Asia
Starting last fall and continuing through the coming year, Dean Srikant Datar is traveling to meet with alumni around the world. On June 5 and 8, more than 300 alumni in East Asia gathered to celebrate and connect with each other at "An Evening with Dean Datar" events...
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- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
for the phenomenon. Munyaradzi Mushato suggested that, "my experience in industry tells me that most jerks are created by the very systems that are designed to improve performance that is, about 70% of the jerks are bred! Most...
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by James Heskett
- 16 Sep 2014
- First Look
First Look: September 16
relationship; (b) reviews the literature on antecedents, consequences, and integration of M&A in the context of innovation; and (c) identifies potential directions of further research on this topic that have both theoretical and...
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Sean Silverthorne
- 01 Aug 1998
- News
High Honors
organizational behavior, including pioneering efforts in the field of quality of work life. Earning his MBA in 1950, Turner joined the Technology Project at Yale's Institute of Human Relations, where his work with Charles R. Walker and Robert H. Guest led to landmark...
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- 04 Apr 2017
- First Look
First Look at New Research, April 4
votes receive relatively little media attention yet may foster investor risk perceptions. This research presents a multifaceted view of activists and their tactics and suggests that this approach in examining activists and their tactics...
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Sean Silverthorne
- January 2018
- Case
Scaling Swagbucks (A)
By: Jeffrey F. Rayport and Matthew G. Preble
In early 2014, Chuck Davis (HBS '86) has joined Swagbucks as its first professional CEO to scale a successful and profitable brand promotion and consumer research business. Davis came into the job while serving as a venture partner at TCV, a growth stage VC firm,...
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Keywords:
Loyalty Management;
Scaling;
Scale;
Entrepreneurship;
Human Resources;
Employees;
Employee Relationship Management;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Design;
Leading Change;
Growth Management;
Religion;
Information Technology;
Internet and the Web;
Transition;
Leadership;
Web Services Industry;
Technology Industry
Rayport, Jeffrey F., and Matthew G. Preble. "Scaling Swagbucks (A)." Harvard Business School Case 818-070, January 2018.
- Web
Connell House | About
Connell House William F. Connell (MBA 1963) Connell House (formerly Fowler House) is named for distinguished business leader and generous HBS benefactor William F. Connell (MBA 1963). The three-story, 5,600-square-foot Georgian Revival-style, stucco and brick building...
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- Web
Polaroid | Harvard Business School: Invention of the Polarizer
Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy...
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- 07 Dec 2010
- First Look
First Look: Dec. 7
underlying your strategy and analyze how it's implemented through your business processes and structures. Drawing on decades of research into performance management systems and organization design, Seven Strategy Questions is a...
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Sean Silverthorne
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
(Grossman/Helpman, 1991). Exports, then, might not be beneficial per se, but only if they occur in the "right" activities. The empirical analyses tried to provide insights into the factual linkages between trade and growth. Many View Details
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by Christian Ketels
- 14 Sep 2023
- Blog Post
MBAs Accelerate Their Social Enterprise Ventures
are designed by or center people with disabilities. With 1 in 4 Americans living with disabilities, it’s imperative that all companies center product inclusion at the beginning of the product development cycle. Rea Savla: Solara, my...
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- Web
Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity
students at HBS. Toward these commitments, HBS has asked every faculty unit to redouble efforts to recruit outstanding Black and other underrepresented minority (URM)[2] faculty with a broad range of research interests. HBS also has...
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- 05 Feb 2007
- Research & Ideas
Business and the Global Poor
large. Of particular interest to business leaders are a number of case studies of successful BOP business models. The co-editors are all associated with HBS: V. Kasturi (Kash) Rangan and John Quelch are faculty, Gustavo Herrero is executive director of the Latin...
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by Sean Silverthorne
- 16 Jun 2015
- First Look
First Look: June 16, 2015
strategy. Without such a strategy, companies will have a hard time weighing the trade-offs of various practices-such as crowdsourcing and customer co-creation-and so may end up with a grab bag of approaches. They will have trouble View Details
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Sean Silverthorne
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
southeastern United States, was an early adopter of a team-focused structure that many emergency departments are now implementing. The research showed that temporary teams mimic the behaviors of more permanent teams, which have definitive...
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- January 2009 (Revised June 2010)
- Case
Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture
By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational...
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Keywords:
Customer Satisfaction;
Organizational Design;
Organizational Structure;
Organizational Change and Adaptation;
Change Management;
Organizational Culture;
Research and Development;
Job Cuts and Outsourcing;
Employees;
Brands and Branding;
Customer Relationship Management;
Business Units
Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
non-scorecard users. Based on our research and client work, we created a model to describe the roles and responsibilities of an OSM, as described in the recent Harvard Business Review article. Some of these roles are owned by an OSM...
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by Martha Lagace
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
board performance even more difficult. Effective boards are those that take the initiative to design clear and focused forward-looking agendas, concentrating board energy on a company's specific value drivers, and then employing tools and...
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Re: Robert S. Kaplan & Krishna G. Palepu