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All HBS Web
(256)
- News (43)
- Research (175)
- Events (1)
- Multimedia (1)
- Faculty Publications (70)
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- 22 Dec 2016
- Op-Ed
The Small Business Administration is a Model for How to Drive Economic Growth
Streets. The effectiveness of SBA programs also explains why during my time at the SBA, we hosted more than 150 delegations a year from countries around the world who wanted to use the agency’s programs for small business assistance in...
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by Karen Mills
- 12 Nov 2008
- Research & Ideas
The Marketing of a President
before they gained traction. Negative advertising by his opponents was countered quickly, not only in ads but on the Internet as well. Seventh, he fought the ground war as brilliantly as the air war. Building on Howard Dean's 50 state strategy, he built his primary...
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by John Quelch
- 28 Aug 2012
- First Look
First Look: August 28
significant impact. We discuss implications for research, practice, and policy-making. Delegation in Multi‐Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority Author: Kristina Steffenson McElheran Publication:...
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Sean Silverthorne
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
expectations and reinforce behaviors, effective change leaders also recognize that many employees simply do not know how to make decisions as a group or work cooperatively. By delegating critical decisions and responsibilities, a leader...
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by David A. Garvin & Michael A. Roberto
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
with the senior managers and CEO—not the second-class citizen the IS person once was. The CEO is also quite comfortable with the technology, which is different from the past, when IT decisions tended to be delegated to others. EE: So CEOs...
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by Staff
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
were centrally determined, their actual implementation was delegated to local planning authorities. "This setup gave me the opportunity to look at the variations between areas with and without regulations, but also to look at points...
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- 13 Oct 2010
- First Look
First Look: October 13, 2010
support for the Geneva Accords, an agreement for a two-state solution negotiated by unofficial delegations of Israel and the Palestinian Authority in 2003. The results demonstrate that Israelis are more likely to support agreements that...
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Sean Silverthorne
- 18 Jun 2001
- Research & Ideas
Caught in the Cogs: When Manufacturing and IT Meet
to compete as efficiently as possible for customers and build the enterprise's value," Deninger said. The new business model delegates non-core activities to various specialized partners, creating what Deninger refers to as an...
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by Jim Aisner
- 01 Jun 2016
- What Do You Think?
When Business Performance Falters, is Culture Change the Fix?
This involved such things as reorganizing, delegating authority, increasing accountability, building trust among employees, and recognizing and rewarding desired behaviors. The authors conclude from this that “cultural change is what you...
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by James L. Heskett
- 11 Aug 2009
- First Look
First Look: August 11, 2009
assets, as reflected by the level 3 fair value designation. Download the paper: http://www.hbs.edu/research/pdf/10-008.pdf Does Competition Favor Delegation? Author:Christian Alejandro Ruzzier Abstract This paper studies the consequences of product-market competition...
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Martha Lagace
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
attention to the human input into the system since so much moral decision-making is repeatedly delegated to individuals. The screening and hiring procedures need therefore be quite robust to ensure continuity. In addition, a lot of...
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- 30 Sep 2015
- Research & Ideas
Political Polarization: Why We All Just Can't Get Along
isn’t going to delegate a task if he or she doesn’t trust the subordinate to get the job done. “If those beliefs are that far off in other kinds of settings, then actually that means there are some gross inefficiencies where transactions...
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- 01 Nov 2010
- Research & Ideas
How IT Shapes Top-Down and Bottom-Up Decision Making
new product plans. Such decisions are either centralized near the top of the corporate ladder or decentralized and delegated to the top of a particular business unit. And the decision makers often depend on ERP software, which facilitates...
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by Carmen Nobel
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
Viceira. That means that they have been accumulating savings, even if they are not yet large enough to be served by traditional brokers. “They are going to be the asset accumulators of the future.” Lastly, millennials show a “set it and forget it” attitude towards...
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- 16 Sep 2013
- Research & Ideas
Earnings Calls That Get Lost in Translation
hate for managers to get spooked away. Transparency still matters, and despite language barriers, you should try your best to get the message out there in a clear and transparent way." If the CEO has trouble providing a solid answer on the spot, Yu says it's OK to...
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by Dina Gerdeman
- 18 Jun 2024
- Research & Ideas
What Your Non-Binary Employees Need to Do Their Best Work
certain strategies that people have begun to be aware of that increase inclusion for women—such as being conscious of not interrupting and refraining from disproportionately delegating support tasks to them—could also help non-binary...
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by Michael Blanding
- 23 Dec 2008
- First Look
First Look: December 23, 2008
delegation of Chubb executives to discuss insurance issues. In the mid-1990s, Chubb opened representative offices in Beijing, Shanghai, and Shenzhen to do market research and assess the potential of the Chinese insurance market. In 2000,...
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Martha Lagace
- 11 Nov 2002
- Research & Ideas
Women Entrepreneurs Usher in the Next Generation
Delegating is an art, and one of Swan's secrets is her savvy ability to delegate, according to Hill. "Taran takes risks and hires extremely talented people whom no one else saw as talented," Hill declared. "She saw what was...
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by Martha Lagace
- 12 Oct 2011
- First Look
First Look: October 12
reporting. In particular, such reporting is seen as arising from a delegator's (e.g., a citizenry) demand to hold a delegate (e.g., shareholders) to account. When effective, corporate accountability reporting can internalize certain...
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Sean Silverthorne
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
and who could do the job. And then keeping them. And delegation became my new mantra." Lisa Bowen, who eventually became the president of Tweezerman, remembers her boss from the early days: "At first he was a micromanager. Tried...
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