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All HBS Web
(853)
- News (179)
- Research (533)
- Events (8)
- Multimedia (5)
- Faculty Publications (263)
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- 01 Sep 2009
- News
E Ink’s Wild Ride
for retail chains,” Wilcox recalls. Along with retail signage, E Ink entered new fields such as watches, even as it worked to develop its futuristic e-reader display. By 2003, it had become clear that the...
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- 26 Jul 2018
- News
Running the Numbers
software and approach to organization-wide data management and integration. “We help organizations develop a holistic view of their customers and operations by tracking and analyzing data gathered at multiple contact points, including ticket sales, View Details
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Deborah Blagg
- 01 Feb 1999
- News
Entrepreneurs Speak at HBS
increasingly imitated "direct-access" business model. Designed to deal directly with the customer via phone or the Internet, Dell shuns intermediaries such as retailers and distributors and builds computers according to the customer's...
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- 01 Jun 2014
- News
Ready for Takeoff
percent where that change is occurring." Related Article e-Commerce in Brazil: A Look at olook André Beisert (MBA 2009), CEO of São Paulo–based women's online fashion retailer olook, sees the impact of a new...
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- 01 Sep 2003
- News
Alumni Navigator Takes Off
Staying in touch with the School’s network of 65,000 graduates just got a lot easier. Directory search, the most popular feature on the Alumni Web site, now uses the same cutting-edge technology that powers searches on Barnes & Noble.com, IBM.com, and other major View Details
- 01 Dec 2013
- News
Faculty Q&A: Playing the Hits
is one of the key reasons why I wrote my book. Back in 2006, Chris Anderson [author of the The Long Tail] got people thinking that new technology would change what consumers would be choosing and, therefore, what content producers should be making. His theory was that...
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- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
(PLDA 15, 2013) SESERI: E-commerce—and retail, more broadly—is one of the areas that will benefit the most from AI. It will enable retailers to provide much better experiences to consumers. For instance, AI will be able to predict what I...
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April White
- 29 Apr 2021
- News
Equal Partner
angel investor, and a senior advisor at Republic, an online investment platform, Aditya certainly had the necessary expertise to identify and foster promising founders. But she had to wonder, “Why me? Why now?” She recalls asking a...
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- 01 Mar 2010
- News
Money Matters
funds, and insurance companies — in two key ways. Rather than open a high-cost retail branch network and wait for customers to walk in, iTrust has forged partnerships with 130 large and midsized companies across India to become a...
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- 01 Jun 2016
- News
How Do We Win the Cyberwar?
the mafia. Every criminal trope imaginable is trying to get a piece of this. All told, online crime inflicted $445 billion in damage to the global economy in 2014, according to a study by the Center for Strategic and International...
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Dan Morrell; illustrations by Victo Ngai
- 01 Jun 2014
- News
Screen Saver
take a company rooted in its history, in one kind of business, and develop a strategy and execution around migrating that experience from the traditional venue of our retail stores into new business areas and channels of distribution,"...
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- 01 Sep 2016
- News
Alumni and Faculty Books for September 2016
the models that online retailers use to prevent internet fraud, even the most high-tech modern businesses are empowered by theory first envisioned by economists. Pakistan, India and the Bomb: Spy versus...
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- 02 Nov 2015
- News
Making Higher Ed Accessible to Africans
ambitious and bold—both criteria that have framed Royster’s career from the start. His initial break with convention occurred after his first year in college, when he took a year off from Duke to work retail near his hometown, in Newton,...
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Jill Radsken
- 01 Feb 2018
- News
HBS Professor Emeritus Hugo Uyterhoeven Dies at 86
anticipation of the national election, Uyterhoeven wrote an op-ed article published online in Yahoo Finance that emphasized the importance of free trade to the US economy. “While few recognize it,” he wrote, “the greatest beneficiary of...
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- 25 Feb 2020
- News
Alumni and Faculty Books for March 2020
in an Omnichannel World, Vol. 8 edited by Santiago Gallino and Antonio Moreno, Sicupira Family Associate Professor, Technology and Operations Management Unit Springer Series in Supply Chain Management The world of retailing has changed...
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- 02 Oct 2015
- News
The ‘F’ Word
Emory University, where she graduated with 40 percent more credits than required. A year out of HBS, Wallace and classmate Alex Nelson cofounded Quincy Apparel, an online retailer providing stylish,...
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Walt Disney Studios
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
customers amid an explosion of online retail options. Grab users can also courier parcels or order food delivery through its app. Go-Jek’s app does those things too, and also lets users order concert tickets...
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- 06 Dec 2021
- News
December 2021 Alumni and Faculty Books
to online retail and commercial real estate. Today, leaders in business have an obligation not only to investors but to their employees and communities. At the core of this challenge is helping their...
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- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t...
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Jen McFarland Flint
- 01 Mar 2019
- News
The One That Got Away
wants to open a chain of retail shops selling a commodity product you can get anywhere for 25 cents, but he will charge 2 dollars. Of course, you listen politely and then fall off your chair laughing when he leaves. [Starbucks founder]...
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