Filter Results
:
(385)
Show Results For
- All HBS Web (385)
- Faculty Publications (35)
Show Results For
- All HBS Web (385)
- Faculty Publications (35)
- 11 Dec 2017
- News
Growing from Within
customer service are important. We track closely the voice of the customer. Both hotels and quick service restaurants are also primarily people businesses where having high-performing teams that are engaged...
View Details
- 01 Oct 2002
- News
What's Cookin'
Diego–based chain of more than ninety buffet-style restaurants serving fresh salads, soups, pastas, and breads, CEO Michael Mack has implemented a flexible system that allows hourly employees to change their...
View Details
Keywords:
Hanna, Julia
- 01 Sep 2009
- News
From Bytes to Bites
serves on the boards of the San Francisco Chamber of Commerce and the Golden Gate Restaurant Association, an experience that has opened her eyes to the fascination and frustration of local politics. “Owning...
View Details
- 21 Jul 2023
- Blog Post
Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow
historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing...
View Details
Keywords:
Nonprofit / Government
- 01 Dec 2002
- News
Raw, Done Well
California, Klein has bankrolled a 65- seat, gourmet raw-food restaurant called Roxanne's, named after his wife, who is also the establishment's chef. Klein sold his final high-tech venture in 1994 and became, for a time, chairman of the...
View Details
- 21 Jul 2023
- Blog Post
Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow
historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing...
View Details
- 25 Aug 2022
- News
Vision: To Go-Go
For all their variety, restaurants have two things in common: a kitchen where food is prepared and a dining area where customers consume it. But what if you could use technology to ditch the dining area and just keep the kitchen, trimming...
View Details
- Web
Self-Catering | About
Self-Catering Self-supplied food and non-alcoholic beverages is referred to as "self-catering" and is permitted only in classrooms, dorm lounges and office areas (for faculty/staff). All alcoholic beverages on campus must be provided and View Details
- 01 Jun 1998
- News
New Releases
his new book, Franchise Organizations, HBS assistant professor Jeffrey L. Bradach offers the first fully realized documentation and analysis of this vastly influential organizational form. Through an in-depth study of five leading View Details
- 01 Jan 2010
- News
James A. Lovell, AMP 62, 1971
telecommunications industries. He then launched a more down-to-earth venture: Lovells at Lake Forest, a restaurant outside Chicago. Lovell is a sought-after expert on space, education, and science, and he speaks internationally. In 2003,...
View Details
- 18 Jul 2018
- News
Ensuring HBS Remains a Dynamic Community
Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) A part-time job at a Roy Rogers restaurant first introduced Rebecca Sumner Lien to business. “I was fascinated by...
View Details
- Web
Harvard Business School
Harvard Business School. Winifred Quick Collins Papers, 1913-2000 Captain Winifred Quick Collins was one of the first five graduates of the Training Course in Personnel Administration in 1938. Following...
View Details
- 04 Sep 2019
- News
Action Plan: A New ’Cue
opinion of what barbecue is and how it should be made.” How would he please people across the barbecue spectrum? Corsello’s solution was bold. He and his partner Jeff Mauro, of Food Network fame, would serve “creative barbecue.” The...
View Details
Keywords:
April White
- Web
An Emerging Entrepreneur | Social Enterprise | Harvard Business School
Sustaining a Successful Enterprise have been extremely helpful as I think about how to innovate in a more traditional field like education.” Bichara, who served as one of the social chairs for his section as well as the Student...
View Details
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
did against precious metals? I argue that they do. By and large all cryptocurrencies possess all of our favorite qualities in an electronic currency: speed of transaction, ease of portability (compared to say a credit card or a phone app like Chase View Details
Keywords:
by Sean Silverthorne
- 01 Jun 2006
- News
HBS Professors Pearson, Thurston Remembered
an enormous and long-lasting impact on students and faculty alike.” After retiring from the faculty in 1993, Pearson served as an operating partner at Clayton, Dubilier & Rice until 1997 and as chairman and CEO of YUM Brands, PepsiCo’s...
View Details
- 01 Sep 2004
- News
Bill Dunaway (MBA 1964)
A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation in 1989 and opened the 1848...
View Details
- 09 Dec 2008
- News
Last Look - December 2008
others. It was attended by about half the section, which probably skipped a class with the permission of the instructor. Adored by Section E for his quick wit, warm personality, and brilliance in teaching the decision tree by the case...
View Details
- 01 Aug 2001
- News
J. Ronald Fox (MBA '59)
including his 1988 book The Defense Management Challenge. Professor emeritus since 1990, Fox tends to downplay his achievements and is quick to give credit to others. He says that his proudest accomplishment was to View Details
- 01 Jun 2020
- News
All Hands on Deck
for training on how to network and interview virtually. When all classes were moved online in less than two weeks, HBS sought to ensure a dynamic, interactive experience. Some 150 staff members from across campus volunteered to serve as...
View Details
Keywords:
Jen Mele