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- All HBS Web (374)
- Faculty Publications (35)
- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
asks students to consider the operations and marketing of elBulli. There is much about the restaurant that is inefficient, as MBAs are quick to note: Adrià should lower his staff numbers, use cheaper...
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- 01 Sep 2009
- News
From Bytes to Bites
serves on the boards of the San Francisco Chamber of Commerce and the Golden Gate Restaurant Association, an experience that has opened her eyes to the fascination and frustration of local politics. “Owning...
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- 25 Aug 2022
- News
Vision: To Go-Go
For all their variety, restaurants have two things in common: a kitchen where food is prepared and a dining area where customers consume it. But what if you could use technology to ditch the dining area and just keep the kitchen, trimming the costs—and the...
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- 21 Jul 2023
- Blog Post
Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow
historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing...
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Nonprofit / Government
- Web
Self-Catering | About
Self-Catering Self-supplied food and non-alcoholic beverages is referred to as "self-catering" and is permitted only in classrooms, dorm lounges and office areas (for faculty/staff). All alcoholic beverages on campus must be provided and View Details
- 21 Jul 2023
- Blog Post
Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow
historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing...
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- 01 Jan 2010
- News
James A. Lovell, AMP 62, 1971
telecommunications industries. He then launched a more down-to-earth venture: Lovells at Lake Forest, a restaurant outside Chicago. Lovell is a sought-after expert on space, education, and science, and he speaks internationally. In 2003,...
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- 18 Jul 2018
- News
Ensuring HBS Remains a Dynamic Community
Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) A part-time job at a Roy Rogers restaurant first introduced Rebecca Sumner Lien to business. “I was fascinated by...
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- 09 Dec 2008
- News
Last Look - December 2008
others. It was attended by about half the section, which probably skipped a class with the permission of the instructor. Adored by Section E for his quick wit, warm personality, and brilliance in teaching the decision tree by the case...
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- Web
An Emerging Entrepreneur | Social Enterprise | Harvard Business School
Sustaining a Successful Enterprise have been extremely helpful as I think about how to innovate in a more traditional field like education.” Bichara, who served as one of the social chairs for his section as well as the Student...
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- 01 Jun 2006
- News
HBS Professors Pearson, Thurston Remembered
an enormous and long-lasting impact on students and faculty alike.” After retiring from the faculty in 1993, Pearson served as an operating partner at Clayton, Dubilier & Rice until 1997 and as chairman and CEO of YUM Brands, PepsiCo’s...
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- 01 Sep 2004
- News
Bill Dunaway (MBA 1964)
A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation in 1989 and opened the 1848...
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- 01 Sep 2009
- News
Ready for Launch
after leaving HBS and have continued their entrepreneurial journey in the marketplace. Will this year’s new ventures follow in their footsteps? You be the judge. Here’s a quick look at the traditional and social enterprise business plan...
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- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
discs) Restaurants (grocer's takeout) Steel production (minimills) Telephone-long distance (Internet telephony) Are some industries more vulnerable to this threat than others? There are some industries, or at least parts of them, that I...
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- 01 Dec 2002
- News
Raw, Done Well
California, Klein has bankrolled a 65- seat, gourmet raw-food restaurant called Roxanne's, named after his wife, who is also the establishment's chef. Klein sold his final high-tech venture in 1994 and became, for a time, chairman of the...
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- 01 Oct 1999
- News
Eight Among Many: Nancy J. Karch
and hospitality industries. At HBS, Karch was a quick study. "I didn't know the basic language, but I found I had an aptitude for business," recalls the straightforward, confident Karch, whose downtown Atlanta office is filled with...
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Susan Young
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
to solve challenges for customers quickly without a supervisor's approval. This capability is one reason why an analyst on Bloomberg recently opined that Southwest might be the airline best prepared to adapt and emerge successfully from the challenges of COVID-19. 2....
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by Euvin Naidoo
- 03 Mar 2020
- News
Can This Man Change the American Diet?
average American consuming 3.1 servings of meat daily, Muir (MBA 2004) realized that food was a place he could make a difference. In 2008 he started Clover Food Lab with the goal of making vegetables irresistible for people who love to...
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Agriculture
- 01 Jun 2015
- News
In My Humble Opinion: Priya Paul (OPM 28, 1999)
a growing portfolio of 19 properties across a fast-growing Indian market. “It’s a relentless, 365/24/7 kind of business,” says Paul, an enthusiastic art collector who also serves on a number of nonprofit and industry boards. “Having some...
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Julia Hanna
- 01 Apr 2002
- News
Career Transitions, Continuing Education Focus of Washington, D.C., Club
led by Professor Nancy F. Koehn on her recent book, Brand New: How Entrepreneurs Earned Consumers' Trust from Wedgwood to Dell. Loughran's goal is to make the series a monthly event that will serve as "an ongoing continuing education...
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