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All HBS Web
(2,380)
- People (1)
- News (242)
- Research (1,641)
- Events (11)
- Multimedia (3)
- Faculty Publications (1,052)
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
technology on the newspaper business with HBS Working Knowledge editor Sean Silverthorne in this e-mail interview. An article based on Gilbert's doctoral research in this area received the Robert Litschert Best Doctoral Student Paper Award in the Academy of...
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- 17 Feb 2022
- Blog Post
The Fifth Year of Short Intensive Programs (SIPs) at HBS
co-founder, director, and CEO of Natural Order Acquisition Corporation, facilitated discussions and presentations from more than 20 guests, including entrepreneurs, investors, activists, policy makers, doctors, and View Details
- 01 Oct 1998
- News
Short Takes
Smoking Gun When impressionable teenagers light their first cigarettes, they initiate what all too often becomes a lifelong, life-threatening habit. The vast majority of smokers begin in their teens, yet the tobacco industry has...
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Eileen K. McCluskey
- 01 Sep 2021
- Blog Post
Investing in Career Switchers - Cyril Straughn-Turner & Invesco US
Straughn-Turner learned a great deal, and was eager to continue his education. Applying to business school felt like the natural next step for this lifelong learner, and an ideal way to pivot into another industry he was drawn to – real...
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Real Estate
- 01 Feb 2001
- News
The Doctor Is In
finance, it seems, are never far from the minds of anyone in health care these days, even at fiscally sound MGH, the Harvard-affiliated teaching hospital that is recognized as an industry model. Indeed, with its conflicting mix of human...
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- 31 Jan 2012
- First Look
First Look: Jan. 31
Policy Author:David Moss Publication:Chap. 2 in Shared Responsibility, Shared Risk: Government, Markets and Social Policy in the Twenty-First Century, edited by Jacob Hacker and Ann O'Leary, 22-38. New York:...
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Sean Silverthorne & Carmen Nobel
- February 1999 (Revised November 2009)
- Case
Michael Brown: Negotiating Slots at Foxwoods (A)
The issues of the impending negotiation between the CEO of Foxwoods and the governor of Connecticut over lifting the ban on slot machines at Foxwoods are presented. Reviews the gaming business in the United States, the special history of Indian gaming, the Pequot...
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Keywords:
Financial Crisis;
Games, Gaming, and Gambling;
Policy;
Negotiation Deal;
Business and Government Relations;
Entertainment and Recreation Industry;
Connecticut
Sebenius, James K. "Michael Brown: Negotiating Slots at Foxwoods (A)." Harvard Business School Case 899-234, February 1999. (Revised November 2009.)
- Web
Doing Business with China 2035: Navigating Uncertainty - Course Catalog
ever-changing policy directions in Beijing, Washington, and Europe. Our course will examine case studies of firms that have faced these challenges and will equip students with strategies for managing geopolitical risk in a deglobalizing...
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- 29 Apr 2014
- First Look
First Look: April 29
such a way that talent is developed along with the business. Publisher's link: http://www.palgraveconnect.com/esm/doifinder/10.1057/9781137294678.0085 August 2013 International Journal of Industrial Organization Information and Two-Sided...
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Sean Silverthorne
- 01 Jan 2005
- News
Nancy M. Barry, MBA 1975
system with an annual budget of only $10 million, helping network members get what they need to succeed as microfinance institutions and change agents. Under Barry's leadership, the organization has also led the microfinance industry in...
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- 13 Dec 2016
- First Look
December 13, 2016
the process? Features such as “instant book,” allowing a buyer to sign up for a rental, say, without the seller’s prior approval, can reduce discrimination while increasing convenience; 3) Can we make discrimination policies more top of...
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Carmen Nobel
- 22 Jul 2022
- Blog Post
Climate Stories Episode #7: Turning Waste Heat to Power
because they provide baseload power from heat in industrial processes that would otherwise not be used and to create something valuable – clean energy. This is a great opportunity to help the industrial...
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- 2023
- Article
Dynamic HTA for Digital Health Solutions: Opportunities and Challenges for Patient-Centered Evaluation
By: Jan B. Brönneke, Annika Herr, Simon Reif and Ariel D. Stern
Germany’s 2019 Digital Healthcare Act (Digitale-Versorgung-Gesetz, or DVG) created a number of opportunities for the digital transformation of the health care delivery system. Key among these was the creation of a reimbursement pathway for patient-centered digital...
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Keywords:
Digital Transformation;
Applications and Software;
Product Development;
Insurance;
Policy;
Health Industry;
Germany
Brönneke, Jan B., Annika Herr, Simon Reif, and Ariel D. Stern. "Dynamic HTA for Digital Health Solutions: Opportunities and Challenges for Patient-Centered Evaluation." International Journal of Technology Assessment in Health Care 39, no. 1 (2023).
- October 1993 (Revised July 1997)
- Case
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
By: Roy D. Shapiro and Michael D. Watkins
AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement...
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Keywords:
Customer Satisfaction;
Policy;
Compensation and Benefits;
Performance Evaluation;
Quality;
System;
Telecommunications Industry
Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)." Harvard Business School Case 694-047, October 1993. (Revised July 1997.)
- Web
Working with City Leadership to Leverage Technology | Social Enterprise | Harvard Business School
innovation policy advisor in the Mayor’s office, Henry’s 2017 Fellowship year drew him into “ambitious tech projects solving big challenges in the city. This is not tech for tech’s sake, but to address issues like housing, transportation,...
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- 14 Mar 2016
- Research & Ideas
The Surprising Connection between 1930s Weather and Today's Labor Unions
There’s something curious about the labor force in the United States. Identical jobs and industries have become unionized in some states while remaining nonunionized in others. Unionization levels vary greatly from state to state. As of...
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by Carmen Nobel
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
competitiveness. To the contrary, that's an indicator that we have to choose between being able to sell our products to customers and paying our citizens well. "The ultimate goal of national policy has to be long-term productivity...
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Re: Michael E. Porter & Jan W. Rivkin
- 29 Jun 2010
- First Look
First Look: June 29
superior economic performance. Download the paper: http://www.hbs.edu/research/pdf/10-110.pdf Trade Policy and Firm Boundaries Authors:Laura Alfaro, Paola Conconi, Harald Fadinger, and Andrew F. Newman Abstract We study how trade View Details
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Martha Lagace
- 22 Jun 2021
- Blog Post
Why Many Businesses Are Becoming More Vocal In Support of LGBTQ Rights
legislation impacting the LGBTQ community isn’t typically the core competence of a corporation’s government affairs team, who tend to focus on industry issues like regulations and taxes. This expertise gap becomes an issue when public...
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All Industries
- 01 Jan 2004
- News
Minoru Makihara, 75th AMP, 1977
question. Japan's reliance on industrial policy had already triggered a backlash in the United States with cries of unfair trade practices. With its emphasis on size and dominant market share, Mitsubishi...
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