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All HBS Web
(3,677)
- People (20)
- News (649)
- Research (1,679)
- Events (20)
- Multimedia (105)
- Faculty Publications (1,086)
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Departments - Employment
able to maintain a strategic perspective of HBS while, at the same time, responding to daily challenges, issues, and initiatives. Due to the Office's small size, work is extremely collaborative. Attributes of Successful Staff Members In...
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- 09 Mar 2022
- Research & Ideas
War in Ukraine: Soaring Gas Prices and the Return of Stagflation?
has served the purpose of punishing the country, but paradoxically perhaps has given the Russian government a lot less to lose by continuing down this path because it’s all stick and no carrot. So from the perspective of the Russian...
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- 01 Dec 2019
- News
Remix
brought a lot of perspective and intellectual fire to class discussions. But it was also clear that there was a darker part of that experience for her.” Dixon recalls those two years at HBS, when she could just do the work and show up as...
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- Web
For Recruiters - Health Care
outside perspective as well as strong analytic and strategic training. For students, the summer provides a rare opportunity to apply new skills and to experience the rewards and challenges of the health care industry. Both parties have...
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- Web
Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023 - MBA
Government Health Care / BioTech Manufacturing Private Equity Real Estate Retail Social Enterprise Technology Venture Capital Audiences Audiences FirstGen+ College Diverse Perspectives International LGBTQ+ Military Socioeconomic Inclusion...
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- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
strengthened in the 1990s, compounded the problem of a governance structure which provided no outside perspectives or checks on decision making. By 1990 Unilever was no longer an underperforming firm. Its share price still seemed low...
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- 01 Jan 2013
- News
Roger W. Sant, MBA 1960
classroom with a completely different perspective than I came in with," he recalls. Sant's career path led him through a series of finance positions in the Bay Area before he moved to Washington, DC, for a two-year stint at the Federal...
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Susan Young
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
also requires effective systems for internal control, management control, and governance. ERM objectives and metrics could certainly have a home in the financial BSC perspective for increasing and sustain shareholder value, along with the...
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by Martha Lagace
- 01 Mar 2024
- News
The War Within
When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation...
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- March 2002 (Revised May 2007)
- Case
Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)
By: V.G. Narayanan and Lisa Brem
The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point...
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Customers;
Customer Relationship Management;
Price;
Perspective;
Marketing;
Competitive Advantage;
Financial Services Industry;
Banking Industry;
Canada
Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)." Harvard Business School Case 102-072, March 2002. (Revised May 2007.)
- 26 Jan 2022
- News
Making Peace with Anger
did it take for you to start seeing results, both from a managerial perspective and at the firm level, but also on a personal level, and what did those results look like? What was the feedback that you were getting? WW: The example I just...
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- Web
HBS Startup Bootcamp and Founders Unfiltered - MBA
Government Health Care / BioTech Manufacturing Private Equity Real Estate Retail Social Enterprise Technology Venture Capital Audiences Audiences FirstGen+ College Diverse Perspectives International LGBTQ+ Military Socioeconomic Inclusion...
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African American Student Union Spotlight on Joint Degrees - MBA
Government Health Care / BioTech Manufacturing Private Equity Real Estate Retail Social Enterprise Technology Venture Capital Audiences Audiences FirstGen+ College Diverse Perspectives International LGBTQ+ Military Socioeconomic Inclusion...
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- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
people return to prior patterns of in-office hours, we have to make sure those who are still constrained by the pandemic don’t face additional penalties. Employers and managers who take their employees’ perspectives and take employees’...
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by Kristen Senz
- June 2017
- Article
Conspicuous Consumption of Time: When Busyness and Lack of Leisure Time Become a Status Symbol
By: Silvia Bellezza, Neeru Paharia and Anat Keinan
While research on conspicuous consumption has typically analyzed how people spend money on products that signal status, we investigate conspicuous consumption in relation to time. We argue that a busy and overworked lifestyle, rather than a leisurely lifestyle, has...
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Bellezza, Silvia, Neeru Paharia, and Anat Keinan. "Conspicuous Consumption of Time: When Busyness and Lack of Leisure Time Become a Status Symbol." Journal of Consumer Research 44, no. 1 (June 2017): 118–138.
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
innovation lie in moving outside the walls of disciplines and departments to help leaders gain the creativity of multiple perspectives so they could create high-impact social ventures, whether for-profit or not-for-profit. The issue isn’t...
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by Sean Silverthorne
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
without realizing it Bazerman draws on the psychological study of ethical decision-making and applies it to negotiations in his recent Academy of Management Perspectives article, Bounded Ethicality and Ethical Fading in Negotiations:...
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by Dina Gerdeman
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
traffic controller and the first officer; everybody’s perspective was brought in. He considered many alternatives when most of us would have focused on the obvious one. He had this beautiful habit of mind that every time he walked into...
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by Jen McFarland Flint
- Web
Research - Private Capital Project
Research Research 2024 Working Paper Bank Runs and Interest Rates: A Revolving Lines Perspective By: Falk Bräuning and Victoria Ivashina Revolving credit is at the core of the banking business. Corporate revolving credit lines are...
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- Web
U.S. Ethnic Minorities - MBA
U.S. Ethnic Minorities U.S. Ethnic Minorities Student Perspective Ashley McCray, MBA 2023 Student Perspective Felipe Núñez, MBA 2022 Student Perspective Yung Winata, MBA 2022...
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