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Show Results For
-
All HBS Web
(5,116)
- People (9)
- News (922)
- Research (3,435)
- Events (10)
- Multimedia (25)
- Faculty Publications (2,364)
- April 2002
- Background Note
Consolidation of Highly Fragmented Service Industries, The
Designed to familiarize students with the consolidation of highly fragmented labor-dependent service industries, offering insights into service firm growth and the ways services can, and cannot, increase their efficiency and effectiveness. Two frameworks are presented...
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Hallowell, Roger H. "Consolidation of Highly Fragmented Service Industries, The." Harvard Business School Background Note 802-192, April 2002.
- 18 Dec 2020
- News
1-On-1 With Oxford Saïd Dean Peter Tufano
- November 1989 (Revised April 2018)
- Case
Automation Consulting Services
By: Robert Simons and Hilary Weston
Illustrates the management control challenges that are associated with rapid growth and geographic expansion. Situated at an offsite Executive Committee Retreat. The three founding partners of a specialized consulting firm are grappling with several difficult questions...
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Keywords:
Geographic Location;
Governance Controls;
Policy;
Growth and Development Strategy;
Management Teams;
Expansion;
Consulting Industry
Simons, Robert, and Hilary Weston. "Automation Consulting Services." Harvard Business School Case 190-053, November 1989. (Revised April 2018.)
- January 2024 (Revised February 2024)
- Course Overview Note
Managing Customers for Growth: Course Overview for Students
By: Eva Ascarza
Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of...
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Keywords:
Customer Relationship Management;
Decision Making;
Analytics and Data Science;
Growth Management;
Telecommunications Industry;
Technology Industry;
Financial Services Industry;
Education Industry;
Travel Industry
Ascarza, Eva. "Managing Customers for Growth: Course Overview for Students." Harvard Business School Course Overview Note 524-032, January 2024. (Revised February 2024.)
- 07 Aug 2014
- News
General Electric Wants to Act Like a Startup
- 17 Jan 2020
- News
Health Care Costs Are Rising. Fund Returns Are Less Reliable.
- 07 May 2019
- News
Managers: Are You Prepared to Handle Religion in the Workplace?
- January 2023 (Revised May 2023)
- Case
Elon Musk at Tesla
By: George Serafeim and Amram Migdal
This case gives an overview of Elon Musk’s career arc through the lens of the 2003 founding of Tesla and its growth through 2022. Background information is included on Tesla’s unique strategic decisions, its operational and reputational struggles and successes, and the...
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Keywords:
Business Ventures;
Decision Making;
Design;
Energy;
Renewable Energy;
Engineering;
Entrepreneurship;
Environmental Management;
Climate Change;
Environmental Sustainability;
Green Technology;
Values and Beliefs;
Governance;
Innovation and Invention;
Innovation Leadership;
Innovation Strategy;
Leadership;
Leadership Style;
Management;
Goals and Objectives;
Organizations;
Mission and Purpose;
Society;
Social Issues;
Strategy;
Transportation;
Value;
Auto Industry;
Transportation Industry
- August 2018 (Revised April 2023)
- Case
Facebook—Can Ethics Scale in the Digital Age?
By: George A. Riedel and Carin-Isabel Knoop
Since its founding in 2004, Facebook has built a phenomenally successful business at global scale to become the fifth most valuable public company in the world. The revelation of Cambridge Analytica events in March 2018, where 78 million users' information was leaked...
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Keywords:
Facebook;
Ethics;
Corporate Social Responsibility and Impact;
Business and Stakeholder Relations;
Trust;
Business Model;
Corporate Accountability;
Social Media
Riedel, George A., and Carin-Isabel Knoop. "Facebook—Can Ethics Scale in the Digital Age?" Harvard Business School Case 319-030, August 2018. (Revised April 2023.)
- October 2018
- Case
African Bank Investments Limited (A)
By: Lynn S. Paine and Will Hurwitz
Less than a year after joining the board of African Bank Investments Limited (ABIL), the newest director finds himself in difficult discussions with other directors about removing the struggling company’s CEO. The case is set in South Africa in mid-2014 as shares in...
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Keywords:
Ethics;
Personal Finance;
Corporate Accountability;
Governing and Advisory Boards;
Corporate Governance;
Crisis Management;
Insurance;
Leadership;
Management;
Risk Management;
Banking Industry;
Financial Services Industry;
Insurance Industry;
Africa;
South Africa
Paine, Lynn S., and Will Hurwitz. "African Bank Investments Limited (A)." Harvard Business School Case 319-052, October 2018.
- November 2000 (Revised December 2000)
- Background Note
Online Content Providers
By: Thomas R. Eisenmann and Alastair Brown
Describes the business model for online content providers, companies that distribute copyright content via the Internet. Focuses on their revenue and cost drivers and on the ways that online content providers create value for consumers. Also investigates the benefits...
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Keywords:
Internet and the Web;
Customers;
Value Creation;
Business Model;
Internet and the Web;
Cash Flow;
Risk and Uncertainty;
Growth and Development Strategy;
Problems and Challenges;
Decision Making;
Profit;
Information Industry
Eisenmann, Thomas R., and Alastair Brown. "Online Content Providers." Harvard Business School Background Note 801-261, November 2000. (Revised December 2000.)
- March 2003 (Revised March 2004)
- Case
Noodles & Company
Aaron Kennedy has successfully grown Noodles & Co. from a single global noodle shop to a chain of 58 restaurants spanning six states in seven years. In the face of increasing competition, Kennedy has plans to roll out 240 new stores in the next four years. He must...
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Keywords:
Competition;
Expansion;
Business Growth and Maturation;
Organizational Culture;
Franchise Ownership;
Growth and Development Strategy;
Food and Beverage Industry;
Food and Beverage Industry;
United States
Cyr, Linda A. "Noodles & Company." Harvard Business School Case 803-174, March 2003. (Revised March 2004.)
- October 1991 (Revised December 1993)
- Case
Ben & Jerry's Homemade Ice Cream, Inc.: Keeping the Mission(s) Alive
Ben & Jerry's is an anti-establishment, values-driven company that has become a successful venture. The dominant founder, Ben Cohen, is not an effective manager, but he brings creative marketing and product skills that have been important to the company's success. He...
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Keywords:
Mission and Purpose;
Organizational Culture;
Entrepreneurship;
Compensation and Benefits;
Food and Beverage Industry;
Food and Beverage Industry
Theroux, John B. "Ben & Jerry's Homemade Ice Cream, Inc.: Keeping the Mission(s) Alive." Harvard Business School Case 392-025, October 1991. (Revised December 1993.)
- December 2016
- Case
Muñoz Group Faces Brexit
By: Forest Reinhardt and Annelena Lobb
In 2016, Muñoz Group, a multifaceted agribusiness company that developed, produced, packed, imported, and exported citrus, flowers, grapes, juice, and ice cream, faced an unexpected new challenge in the British public’s vote for the United Kingdom to exit the European...
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Keywords:
Agribusiness;
Globalization;
Intellectual Property;
Government and Politics;
Agriculture and Agribusiness Industry;
Europe
Reinhardt, Forest, and Annelena Lobb. "Muñoz Group Faces Brexit." Harvard Business School Case 717-006, December 2016.
- February 2010 (Revised April 2010)
- Case
China: Getting Richer Still
By: Diego A. Comin and Richard H. K. Vietor
In the last quarter of 2009, China's GDP growth rate again approached 10%. While the global financial crisis had certainly hurt - causing layoffs of as many as 20 million factory workers - a huge stimulus package on top of continuing domestic demand had restored...
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- February 1999 (Revised March 2001)
- Background Note
Offshore Corporations: A Brief Introduction
Examines activities of offshore financial centers. The text documents the growth and uses of offshore corporations.
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Kennedy, Robert E., and Brian Irwin. "Offshore Corporations: A Brief Introduction." Harvard Business School Background Note 799-119, February 1999. (Revised March 2001.)
- 02 May 2022
- Video
Professor David Moss: Strengthen
- October 2001 (Revised November 2017)
- Case
Japan: The Miracle Years
By: Louis T. Wells
Japan experienced rapid growth in the 1950s and 1960s while following a set of policies that differ from current policies in fashion. Although some observers believe that Japanese growth occurred in spite of the policies rather than because of them, several countries...
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Keywords:
History;
Policy;
Economic Growth;
Business and Government Relations;
Growth and Development Strategy;
Japan
Wells, Louis T. "Japan: The Miracle Years." Harvard Business School Case 702-014, October 2001. (Revised November 2017.)
- 09 Nov 2010
- First Look
First Look: November 9, 2010
weakening connections between business growth and job creation. The industrial economy of the 20th century ensured that growing firms would need to add workers, but the...
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Keywords:
Sean Silverthorne
- September 2008 (Revised October 2012)
- Case
Tong Lung Metal Industry Co., Ltd.
By: Willy C. Shih, Chintay Shih, Chen-Fu Chien, Ho Howard Yu and Yu-Shian Chiang
Develop its own branded line, or continue as an original design manufacturer (ODM)? Tung Lung Metal Industries Co. Ltd. is a Taiwanese maker of door lock hardware that is faced with the question of whether to continue to focus on its ODM business or start placing more...
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Keywords:
Globalized Markets and Industries;
Job Cuts and Outsourcing;
Brands and Branding;
Corporate Strategy;
Industrial Products Industry;
Taiwan
Shih, Willy C., Chintay Shih, Chen-Fu Chien, Ho Howard Yu, and Yu-Shian Chiang. "Tong Lung Metal Industry Co., Ltd." Harvard Business School Case 609-034, September 2008. (Revised October 2012.)