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All HBS Web
(3,295)
- News (987)
- Research (1,881)
- Events (15)
- Multimedia (21)
- Faculty Publications (860)
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- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
the products they are interested in purchasing online. This makes them less likely to browse, research, and compare prices across brick-and-mortar locations, and thus shoppers...
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- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
Consumers are more likely to consume when a price is vivid and fresh than when it is obscured or distant.— John Gourville In other research, I have investigated how the unbundling of price into routine payments affects the View Details
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by Manda Mahoney
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
counterproductive response in many of us: “If the car is spinning out of control, it grips our jugular of emotion and makes this negative feeling course through our veins. We feel deflated View Details
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by Dina Gerdeman
- 17 Dec 2001
- Research & Ideas
Becoming the Next Real Estate Mogul
importance of organizational behavior and human resource issues. "That's the toughest part of the business," he said. "The bad hires and arguments are what get...
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- 05 Dec 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Marketing
store; simultaneously, new customers are attracted to the direct channels, perhaps due to a branding effect stemming from the publicity surrounding the new store, which makes customers more aware of and more...
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- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
been helping eBay gather evidence for months. "eBay asked me to catch anyone I could," Edelman says. "From litigation documents, it's now known that I caught them." “I looked at the diversity of views and wondered, who has it right?”...
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- 14 Jun 2004
- Research & Ideas
The Big Money for Big Projects
financing requirements—typically north of $500 million. Why study large projects? Because they offer clear examples into the process used by managers to make important financing and structuring decisions, he...
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- 05 Mar 2014
- What Do You Think?
When Will the Next Dot.com Bubble Burst?
has a huge mine of data. Reminds me of the California Gold Rush. The only ones to make money out of it were land owners, shovel vendors, and Levi." Tom Dolembo added: "It's like the financial...
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- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
explanations for the phenomenon and its success or failure. These included such things as the nature of the industry or product, the way such goals are implemented, and the size of the organization View Details
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by James Heskett
- 02 Jun 2014
- Research & Ideas
Secrets to a Successful Social Media Strategy
unacceptable behavior in the offline world might be perfectly acceptable in the online world. For example, corporate norms and fear that the boss might find out prevent many employees from openly advertising...
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by Carmen Nobel
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
but an insufficient grasp of the details, and CMOs (chief marketing officers) often view go-to-market decisions as being tactical. What passes for channel strategy often rests with sales divisions, but their...
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- 03 Feb 2011
- What Do You Think?
Are We Going “Back to the Future” In Researching Management?
towards empowering employees to be creative and make decisions," which she believes will continue. Penny Cortez thinks that we should see more research on why "bad leadership seems to be more...
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Re: James L. Heskett
- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
Academy of Management's Organization and Management Theory Division and Organizational Behavior Division. "First the embeds were quietly shown 'better ways' of...
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- 17 Jul 2000
- What Do You Think?
Where Is the Microsoft Board?
Summing Up The predominance of opinions expressed a concern about what happened in Microsoft's dispute with the Government and laid the blame at the feet of both the company's leadership and of board members...
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by James Heskett
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
faculty across a wide spectrum of disciplines including business history, entrepreneurship, finance, and organizational behavior have made creativity and innovation primary...
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by Michael Blanding
- 06 Feb 2006
- Research & Ideas
Sorting Out the Patent Craze
doesn't manufacture—computer memory systems. It makes money by licensing its patented designs to other companies, who manufacture computer memory and sell it to computer makers. Over the course of the 1990s,...
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- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
The interests of these "organizationally centered" executives are more likely to be aligned with those of the owners. Stewards identify closely with the organization and thus derive higher satisfaction from View Details