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Show Results For
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All HBS Web
(4,069)
- People (21)
- News (939)
- Research (1,896)
- Events (13)
- Multimedia (15)
- Faculty Publications (1,028)
- July 2005 (Revised September 2016)
- Case
24 Hour Fitness (A): The Rise, 1983–2004
By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in...
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Keywords:
24 Hour Fitness;
Mark Mastrov;
Health Clubs;
Fitness;
Gyms;
Chain;
Weight Loss;
Exercise;
Personal Training;
Retention;
Sales Force Compensation;
Incentive Systems;
Buildings and Facilities;
Business Growth and Maturation;
Business Model;
For-Profit Firms;
Customers;
Customer Focus and Relationships;
Customer Satisfaction;
Private Equity;
Revenue;
Geographic Scope;
Multinational Firms and Management;
Nutrition;
Business History;
Employees;
Recruitment;
Selection and Staffing;
Human Capital;
Business or Company Management;
Goals and Objectives;
Growth and Development Strategy;
Marketing;
Operations;
Service Operations;
Private Ownership;
Problems and Challenges;
Sales;
Salesforce Management;
Sports;
Strategy;
Business Strategy;
Competition;
Competitive Advantage;
Competitive Strategy;
Corporate Strategy;
Expansion;
Segmentation;
Information Technology;
Internet;
Technology Platform;
Web;
Web Sites;
Capital Structure;
Performance;
Organizational Structure;
Organizational Culture;
Health Industry;
United States;
California;
San Francisco
Wells, John R., Elizabeth A. Raabe, and Gabriel Ellsworth. "24 Hour Fitness (A): The Rise, 1983–2004." Harvard Business School Case 706-404, July 2005. (Revised September 2016.)
- 17 Jul 2018
- First Look
New Research and Ideas, July 17, 2018
a product of the international Communist movement’s model of revolution in the developing world that envisioned new states following a “non-capitalist path of development.” In Iran, this was compounded by the use of Allende-era Chile as a...
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Keywords:
Dina Gerdeman
- 01 Oct 1997
- News
High Fives
learned at HBS: “I developed a sense of confidence in myself and in my ability to go out and compete in the business world.” Inspirations & role models: “As a woman, there were no role models!” Best business advice ever received: “When I...
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- 15 Jan 2013
- First Look
First Look: January 15
Architecture of Transaction Networks: A Comparative Analysis of Hierarchy in Two Sectors Authors:Luo, Jianxi, Carliss Y. Baldwin, Daniel E. Whitney, and Christopher L. Magee Publication:Industrial and Corporate Change Abstract Many...
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Keywords:
Sean Silverthorne
- 01 Jun 2023
- News
Alumni and Faculty Books
explanations about the development of the United States’ Federal Reserve System, which was created in 1913 in direct response to the Panic of 1907; and an engaging and entertaining account of a fascinating period in financial and economic...
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- 01 Aug 1998
- News
High Honors
Baker Scholar. After spending a year at HBS as assistant to the legendary Professor Georges F. Doriot, Barford moved on to work as a financial analyst at Doriot's American Research & Development Corporation, one of the first U.S. venture...
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- 22 Mar 2024
- Blog Post
Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015)
mission-driven investment firm focused on underserved markets, her work has spanned industries, geographies, and functions, bringing her challenge and fulfillment while opening doors to new opportunities. Seeking out a challenge Born in Lagos, Nigeria, Nneka View Details
- 07 Feb 2017
- First Look
First Look at New Research: February 7
Reinsurance developed at the fringe of financial services and, for most of its existence, was largely unnoticed outside the expert community. However more recently public and professional sensitivity towards managing risks has increased....
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Keywords:
Sean Silverthorne
- 05 Sep 2018
- Research & Ideas
The Hidden Benefit of Giving Back to Open Source Software
and everybody can use the same types of technology, gaining these kinds of edges and increasing your competitive advantage is pretty important,” Nagle says. Examples of other crowdsourced public goods in the digital world include programming languages like Python and...
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- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
price comparison. TJX has created enormous expertise in this area and has fostered a differentiated treasure hunt that is highly productive. Macy's is moving to strengthen its already wide-ranging assortment of unique items. Nordstrom's View Details
- Web
Involvement in Faculty & Student Ventures | About
in the world. An HBS faculty member’s primary responsibility to students is to educate them, help them develop their leadership skills, and prepare them to graduate. Faculty Interaction: Important components of the HBS educational...
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- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
as customer acquisition, on-time delivery, developing new services and products, and running efficiently. But operating performance is also a result; it is derivative of human performance. Human performance involves many things but is...
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by Benson Shapiro
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
regulatory tradition that developed in the 1920s through the influence of the institutionalists and other progressive liberals. It emphasizes institutionalists acting within both public administrative agencies, such as the Federal Trade...
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Sean Silverthorne
- 01 Feb 1997
- News
Doing It Your Way
activity pales in comparison to what's happening today on the Internet," says Sahlman. "Whereas in the early days of the microprocessor, for example, it was expensive and complicated to buy computers, develop software, and break into the...
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- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
widespread dissatisfaction with the status quo. Someone must develop a vision for the future and a plan to get there. During the second stage, there must be a real willingness to take on the resisters—the most dangerous of these, warns...
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by Nick Morgan
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=53388 Intermediation in the Supply of Agricultural Products in Developing Economies By: Ferreira, Kris Johnson, Joel Goh, and Ehsan Valavi Abstract—Problem Definition: Farmers face several...
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Sean Silverthorne
- 20 Jan 2023
- News
Free Spirits
year to the second. The segment now has a dedicated trade association and big expectations to meet: Global Market Insights predicts the sector will reach $30 billion by 2025. Mariah Wood (left) and Vanessa Royle (Courtesy Tilden...
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- 01 Feb 2002
- News
It's academic. (Not!)
Wasserman Taking the Game to a New Level: Zeynep Ton Finding Reason in the Irrational: Ulrike Malmendier Star Search: Boris Groysberg On the Case: First-Year Professors Develop a Taste for Teaching The Big Aha When Noam Wasserman enrolled...
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- 21 Dec 2022
- News
HBS Community Comes Together in Wake of Ukraine Invasion
conflict." "The rapid infusers are truly indispensable in cases of massive blood loss," Olga Berg, Director of Development with the non-profit organization Ukraine Medical Consortium, said in a press release, noting that these devices are...
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- 08 Nov 2016
- First Look
November 8, 2016
Successful Change: Ten Insights from the Private Sector By: Henderson, Rebecca Abstract—The aim of this book is to catalyze global interest in the pursuit of transformational changes in natural resource and...
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Keywords:
Sean Silverthorne