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Show Results For
-
All HBS Web
(8,778)
- People (36)
- News (2,730)
- Research (3,847)
- Events (28)
- Multimedia (219)
- Faculty Publications (2,316)
- 01 Jun 2015
- News
Alumni Take Action to Improve US Competitiveness
resources for the full length of the research, he also provided pro-bono, unlimited access to one year of Burning Glass data to analyze the middle skills gap in America. The...
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- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
government: Aid that’s easier to access The US government also needs to do its part and extend aid efforts, Mills says. The Paycheck Protection Program allocated $659 billion...
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- 01 Dec 2017
- News
A Safer—and Speedier—Way to Name Your Startup
sector, taking what we had learned about name selection and availability and making it accessible inexpensively to everyone, everywhere,” says Master. Say you have a name in mind for a financial planning...
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Keywords:
Julia Hanna
- Article
Consumer-Driven Health Care: Freeing Providers to Innovate
Herzlinger, Regina E. "Consumer-Driven Health Care: Freeing Providers to Innovate." hfm (Healthcare Financial Management) 58, no. 3 (March 2004): 66–68.
- 18 Aug 2014
- News
Have a Better Idea To Improve Health Care?
- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
January to August using court records through the federal Public Access to Court Electronic Records (PACER) and the Federal Judicial Center (FJC) databases. PACER records...
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by Rachel Layne
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
these charges removed from the credit card ecosystem. Meanwhile, this holiday shopping season users ought to exercise special caution. A link promising extra savings may not be what it seems. Be careful even...
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- 01 Aug 2023
- What Do You Think?
As Leaders, Why Do We Continue to Reward A, While Hoping for B?
educational system.” For example, in politics, citizens support ideas associated with what academics call “high-acceptance, low-quality goals,” as in: “All citizens are entitled to health care.” Acceptance begins dropping, however, as the...
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by James Heskett
- 26 Sep 2016
- News
Steward gets $1.25b to fund expansion, repay Cerberus
- May 2013
- Article
Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction Surveys
By: James Merlino and Ananth Raman
The Cleveland Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of patient-satisfaction surveys,...
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Merlino, James, and Ananth Raman. "Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction Surveys." Harvard Business Review 91, no. 5 (May 2013): 108–116.
- 02 Feb 2017
- News
Enabling Everyone in a Community to Contribute
how a life can be changed if you’re committed to doing it and seeing the person behind the form that we all present. “I’d say the endgame for what I do as CEO of the organization is to show the world that...
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- Article
Race/Ethnicity and Patient Confidence to Self-manage Cardiovascular Disease
BACKGROUND: Minority populations bear a disproportionate burden of chronic disease, due to higher disease prevalence and greater morbidity and mortality. Recent research has shown that several factors, including confidence to self-manage care, are associated... View Details
Blustein, Jan, Melissa Valentine, Holly Mead, and Marsha Regenstein. "Race/Ethnicity and Patient Confidence to Self-manage Cardiovascular Disease." Medical Care 46, no. 9 (September 2008).
- 11 Apr 2017
- News
Some Strategies to Limit Sugary Drinks May Backfire
- 20 May 2016
- News
World Health Organization Lacks Leadership to Combat Pandemics
- 03 May 2024
- Research & Ideas
How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact
ideas.” Roche suggests that in-person interactions may be particularly important if your organization depends on innovative thinking for success. “In that case,” she says, “you are going to need access View Details
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by Ben Rand
- November 2019 (Revised June 2020)
- Case
Shiseido Acquires Drunk Elephant
By: Jill Avery
On October 7, 2019, the Shiseido Group announced that it would acquire clean skincare brand Drunk Elephant for $845 million, a valuation of 8.5 times sales. Did Shiseido pay too much or too little for this brand asset? How much was the Drunk Elephant brand worth and...
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Keywords:
Personal Care;
Startup;
Brand Equity;
Brand Valuation;
Brand Value;
Brand Storytelling;
Brand Management;
Brands and Branding;
Valuation;
Marketing;
Marketing Strategy;
Mergers and Acquisitions;
Entrepreneurship;
Business Startups;
Beauty and Cosmetics Industry;
Consumer Products Industry;
United States;
Japan
Avery, Jill. "Shiseido Acquires Drunk Elephant." Harvard Business School Case 520-052, November 2019. (Revised June 2020.)
- 15 May 2018
- News
HBS MBA Admissions Shifts to Two Rounds
the enrollment experience as smooth as possible for incoming students.” Getting a decision earlier will give admitted students better access to on-campus housing, more cohort options for HBX CORe, and more...
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- 12 Jul 2023
- Podcast
How SkillUp signposts pathways to good jobs
Connecting non-college graduates from underserved communities to job and career opportunities is an inexact science. SkillUp Coalition CEO Steve Lee on identifying effective training programs and presenting them direct-to-worker.
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- June 5, 2023
- Article
How to Tap the Full Potential of Telemedicine
By: Mitchell Tang, Louise Short, Ryan June, Matthew Dowling and Ateev Mehrotra
Telemedicine visits in the United States have fallen sharply since April 2020, but the end of the pandemic should not spell the end of telemedicine. It can play a valuable role in the delivery of health care. The key to tapping its potential is to bring many elements...
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Tang, Mitchell, Louise Short, Ryan June, Matthew Dowling, and Ateev Mehrotra. "How to Tap the Full Potential of Telemedicine." Harvard Business Review (website) (June 5, 2023).
- 2014
- Working Paper
The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay
By: Hummy Song, Anita L. Tucker and Karen L. Murrell
We conduct an empirical investigation of the impact of queue management on patients' average wait time and length of stay (LOS). Using an Emergency Department's (ED) patient-level data from 2007 to 2010, we find that patients' average wait time and LOS are longer when...
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Keywords:
Pooling;
Queue Management;
Strategic Servers;
Social Loafing;
Empirical Operations;
Health Care;
Fairness;
Management Practices and Processes;
Service Delivery;
Health Care and Treatment;
Health Industry
Song, Hummy, Anita L. Tucker, and Karen L. Murrell. "The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay." Working Paper. (October 2014.)