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- All HBS Web (13)
- Faculty Publications (1)
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- Article
When Does Familiarity Promote Versus Undermine Interpersonal Attraction? A Proposed Integrative Model from Erstwhile Adversaries
By: Eli J. Finkel, Michael I. Norton, Harry T. Reis, Dan Ariely, Peter A. Caprariello, Paul W. Eastwick, Jenna H. Frost and Michael R. Maniaci
This article began as an adversarial collaboration between two groups of researchers with competing views on a longstanding question: Does familiarity promote or undermine interpersonal attraction? As we explored our respective positions, it became clear that the...
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Finkel, Eli J., Michael I. Norton, Harry T. Reis, Dan Ariely, Peter A. Caprariello, Paul W. Eastwick, Jenna H. Frost, and Michael R. Maniaci. "When Does Familiarity Promote Versus Undermine Interpersonal Attraction? A Proposed Integrative Model from Erstwhile Adversaries." Perspectives on Psychological Science 10, no. 1 (January 2015): 3–19.
- Program
Creating Brand Value
cultural and relationship prowess today's business-to-consumer (B2C) brand managers need. You will explore branding as a collective and collaborative meaning-making process among firms, consumers, and other cultural producers, acquiring...
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- 13 Dec 2010
- Research & Ideas
Managing the Support Staff Identity Crisis
adversarial custodians." More often than not, support staffers are unhappy about this role. They would rather identify themselves as necessary and important, not as innovation blockers. But when Gulati asks managers in finance, HR,...
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by Carmen Nobel
- 03 Nov 2020
- News
One Paramount Priority
us—but that our perceptions of the other side are tearing us apart, she writes in an election-day opinion column in the Boston Globe. An entrepreneur, author, and founder and chair of the consumer collaboration agency C Space, Hessan...
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Government
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
"Firms today have access to a wealth of information about customers and sales prospects," says Narayandas. "Now more than ever before, companies are able to leverage technology to work more closely and to collaborate in new...
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by Peter K. Jacobs
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
Debt collectors aren’t perceived as providing great service to debtors.Source: BrianAJackson On the list of industries known for great customer service, debt collection is far from the top—and may not even be on the list at all. “It’s usually a business that is very...
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- 25 Aug 2022
- News
Labs Enable Large-scale Research
Illustrations from VectorStock.com The Digital, Data, and Design Institute at Harvard (D^3) aims to supercharge HBS’s research agenda by applying a lab-based model similar to that used by the scientific community for problem solving, which will both complement and...
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- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
encourages voice and is guided by voice. Deep support listens and offers connection. It offers a collaborative relationship defined by advocacy. It is founded on trust, reciprocity, authenticity, intimacy, and absolute reliability. Deep...
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by Martha Lagace
- 03 Feb 2015
- First Look
First Look: February 3
Eastwick, Jenna H. Frost, and Michael R. Maniaci Abstract—This article began as an adversarial collaboration between two groups of researchers with competing views on a longstanding question: Does...
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Sean Silverthorne
- Web
Podcast - Managing the Future of Work
can you better harness it?”Houston: Yeah. This was also during the rise of SaaS and during the rise of the consumerization of IT. I’d say that initially there’s more of an adversarial relationship, because all these new apps are coming...
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- Web
Print View - Course Catalog
adversarial relationships, ideological differences, the lack of vital information, and cross-cultural frictions. A second thread explores how sophisticated deal design moves can overcome impasses in order to create maximum value on a...
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