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- Faculty Publications (266)
Show Results For
-
All HBS Web
(656)
- People (1)
- News (119)
- Research (448)
- Events (8)
- Multimedia (3)
- Faculty Publications (266)
- 2015
- Working Paper
Service Quality, Inventory and Competition: An Empirical Analysis of Mobile Money Agents in Africa
By: Karthik Balasubramanian and David F. Drake
The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the developing world. The resulting electronic currency ecosystem could improve the lives of the estimated 2 billion people who live on less than $2 a day by...
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Keywords:
Operations Strategy;
Base Of The Pyramid;
Mobile Money;
Inventory Management;
Competition;
Currency;
Service Operations;
Mobile and Wireless Technology
Balasubramanian, Karthik, and David F. Drake. "Service Quality, Inventory and Competition: An Empirical Analysis of Mobile Money Agents in Africa." Harvard Business School Working Paper, No. 15-059, January 2015. (Revised October 2015.)
- 2019
- Chapter
Agent Pricing in the Sharing Economy: Evidence from Airbnb
By: Jun Li, Antonio Moreno and Dennis Zhang
Li, Jun, Antonio Moreno, and Dennis Zhang. "Agent Pricing in the Sharing Economy: Evidence from Airbnb." Chap. 20 in Sharing Economy: Making Supply Meet Demand. Vol. 6, edited by Ming Hu, 485–504. Springer Series in Supply Chain Management. Cham, Switzerland: Springer, 2019.
- May 2000
- Article
Agricultural Cooperatives in Gujarat, India: Agents of Equity or Differentiation?
By: Alnoor Ebrahim
Ebrahim, Alnoor. "Agricultural Cooperatives in Gujarat, India: Agents of Equity or Differentiation?" Development in Practice 10, no. 2 (May 2000): 178–188.
- 24 Mar 2008
- Working Paper Summaries
Optimal Deterrence when Judgment-Proof Agents Are Paid In Arrears—With an Application to Online Advertising Fraud
- 2016
- Working Paper
Pros vs Joes: Agent Pricing Behavior in the Sharing Economy
By: Jun Li, Antonio Moreno and Dennis J. Zhang
One of the major differences between markets that follow a “sharing economy” paradigm and traditional two-sided markets is that the supply side in the sharing economy often includes individual nonprofessional decision makers, in addition to firms and professional...
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Keywords:
Two-sided Market;
Sharing Economy;
Behavioral Economics;
Revenue Management;
Hospitality;
Two-Sided Platforms;
Price;
Behavior;
Experience and Expertise
Li, Jun, Antonio Moreno, and Dennis J. Zhang. "Pros vs Joes: Agent Pricing Behavior in the Sharing Economy." Michigan Ross School of Business Working Paper, No. 1298, August 2016.
- March 2012
- Case
Ponce de Leon: Confidential Instructions for Newman Knight, Elaine Bennett's Agent
By: Ian Larkin
Larkin, Ian. "Ponce de Leon: Confidential Instructions for Newman Knight, Elaine Bennett's Agent." Harvard Business School Case 912-038, March 2012.
- January 2006 (Revised October 2009)
- Supplement
Negotiating Star Compensation at the USAWBL (A-3): Confidential Instructions for Jesse J's Agent
By: Ian Larkin, James K. Sebenius and Guhan Subramanian
Larkin, Ian, James K. Sebenius, and Guhan Subramanian. "Negotiating Star Compensation at the USAWBL (A-3): Confidential Instructions for Jesse J's Agent." Harvard Business School Supplement 906-028, January 2006. (Revised October 2009.)
- October 2008
- Article
Choosing Agents and Monitoring Consumption: A Note on Wealth as a Corruption-Controlling-Device
By: Rafael Di Tella and Federico Weinschelbaum
Di Tella, Rafael, and Federico Weinschelbaum. "Choosing Agents and Monitoring Consumption: A Note on Wealth as a Corruption-Controlling-Device ." Economic Journal 118, no. 532 (October 2008).
- March 1992
- Article
Agents As Information Brokers: The Effects of Information Disclosure on Negotiated Outcomes
By: K. L. McGinn, S. B. White, M. A. Neale and M. H. Bazerman
McGinn, K. L., S. B. White, M. A. Neale, and M. H. Bazerman. "Agents As Information Brokers: The Effects of Information Disclosure on Negotiated Outcomes." Organizational Behavior and Human Decision Processes 51, no. 2 (March 1992): 220–236.
- 24 Feb 2022
- News
Top Tips for OFWs to Help Them Choose the Right Real Estate Agent
- December 2018
- Teaching Note
The Campbell Home (A), (B), and (C)
By: Leslie John
Email mking@hbs.edu for a courtesy copy.
Teaching Note for HBS Nos. 918-017, 918-018, and 918-019. Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several... View Details
Teaching Note for HBS Nos. 918-017, 918-018, and 918-019. Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several... View Details
Keywords:
Agents;
Bidding Process;
Negotiation;
Negotiation Process;
Negotiation Preparation;
Negotiation Participants;
Valuation;
Real Estate Industry;
United States
John, Leslie. "The Campbell Home (A), (B), and (C)." Harvard Business School Teaching Note 919-012, December 2018. (Email mking@hbs.edu for a courtesy copy.)
- December 2017 (Revised January 2020)
- Case
The Campbell Home (A)
By: Leslie K. John and Matthew G. Preble
Email mking@hbs.edu for a courtesy copy.
Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while navigating their... View Details
Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while navigating their... View Details
Keywords:
Agents;
Bidding Process;
Negotiation;
Negotiation Process;
Negotiation Preparation;
Negotiation Participants;
Valuation;
Real Estate Industry;
United States
John, Leslie K., and Matthew G. Preble. "The Campbell Home (A)." Harvard Business School Case 918-017, December 2017. (Revised January 2020.) (Email mking@hbs.edu for a courtesy copy.)
- December 1999
- Case
Sun Microsystems, Inc. (A6): Enterprise 250: Mark Canepa on the Newcomer as Change Agent
By: Rosabeth M. Kanter and Jane Roessner
Coming to Sun Microsystems after 20 years with Hewlett-Packard (HP), Mark Canepa brought a highly organized leadership style more characteristic of HP than Sun. His goal was to use the development of a new workstation product to build a disciplined, process-oriented,...
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- June 2002
- Article
The Timing of Bids in Internet Auctions: Market Design, Bidder Behavior, and Artificial Agents
By: Axel Ockenfels and Alvin E. Roth
Keywords:
Auctions;
Bids and Bidding;
Internet and the Web;
Markets;
Design;
Behavior;
Internet and the Web
Ockenfels, Axel, and Alvin E. Roth. "The Timing of Bids in Internet Auctions: Market Design, Bidder Behavior, and Artificial Agents." AI Magazine (June 2002).
- July 2004
- Article
When a Contract Isn't Enough: How to Be Sure Your Agent Gets You the Best Deal
Keywords:
Contracts
Sebenius, James K. "When a Contract Isn't Enough: How to Be Sure Your Agent Gets You the Best Deal." Negotiation 7, no. 7 (July 2004).
- 2018
- Article
Revenue Farming Reconsidered: Tenurial Rights and Tenurial Duties in Early Modern India, ca. 1556–1818
By: Sudev J Sheth
The meaning of land revenue farming in Indian history has eluded consensus. Some view it as an administrative aberration indicating weak state control, while others see it as a strategy for consolidating authority. This essay traces the historical development of iqṭāʻ...
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Keywords:
Iqṭāʻ;
Ijārah;
Revenue Farming;
Financial Agents;
Mughal Empire;
Business History;
Business and Government Relations;
Property;
Finance;
South Asia
Sheth, Sudev J. "Revenue Farming Reconsidered: Tenurial Rights and Tenurial Duties in Early Modern India, ca. 1556–1818." Art. 4. Special Issue on Repossessing Property in South Asia: Land, Rights, and Law across the Early Modern/Modern Divide edited by Faisal Chaudhury. Journal of the Economic and Social History of the Orient 61, nos. 5-6 (2018): 878–919.
- Forthcoming
- Article
Collusion in Brokered Markets
By: John William Hatfield, Scott Duke Kominers and Richard Lowery
High commissions in the U.S. residential real estate agency market present a puzzle for economic theory because brokerage is not a concentrated industry. We model brokered markets as a game in which agents post prices for customers and then choose which other agents to...
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Keywords:
Real Estate Agents;
Real Estate;
Realtors;
Broker Networks;
Brokerage;
Brokerage Commissions;
"Brokerage Industry;
Brokered Markets;
Brokering;
Brokers;
Industrial Organization;
Repeated Game Framework;
"Repeated Games";
Collusion;
Antitrust;
Microeconomics;
Market Design;
Theory;
Game Theory;
Real Estate Industry
Hatfield, John William, Scott Duke Kominers, and Richard Lowery. "Collusion in Brokered Markets." Journal of Finance (forthcoming).
- 23 Aug 2021
- Research & Ideas
Why White-Collar Crime Spiked in America After 9/11
After the 9/11 terrorist attacks, the FBI shifted financial resources and hundreds of agents toward combatting terrorism, unintentionally weakening the agency’s ability to investigate white-collar crime in America, research shows. As a...
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Keywords:
by Jay Fitzgerald
- Article
Understanding the Advice of Commissions-Motivated Agents: Evidence from the Indian Life Insurance Market
By: Santosh Anagol, Shawn Cole and Shayak Sarkar
We conduct a series of field experiments to evaluate the quality of advice provided by life insurance agents in India. Agents overwhelmingly recommend unsuitable, strictly dominated products, which provide high commissions to the agent. Agents cater to the beliefs of...
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Keywords:
Advice;
Customers;
Insurance;
Service Operations;
Motivation and Incentives;
Ethics;
India
Anagol, Santosh, Shawn Cole, and Shayak Sarkar. "Understanding the Advice of Commissions-Motivated Agents: Evidence from the Indian Life Insurance Market." Review of Economics and Statistics 99, no. 1 (March 2017).