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- June 1998 (Revised August 2001)
- Case
Wells Fargo Online Financial Services (A)
By: Robert S. Kaplan and Nicole Tempest
Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and measure performance. The OFS group develops and supports services that allow existing and future banking customers to...
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Keywords:
Balanced Scorecard;
Internet and the Web;
Corporate Entrepreneurship;
Corporate Strategy;
Performance Evaluation;
Finance;
Change;
Situation or Environment;
Measurement and Metrics;
Banking Industry;
Financial Services Industry
Kaplan, Robert S., and Nicole Tempest. "Wells Fargo Online Financial Services (A)." Harvard Business School Case 198-146, June 1998. (Revised August 2001.)
- May 1998
- Article
Assessing Long-Term Promotional Influences on Market Structure
By: Carl Mela, Sunil Gupta and Kamel Jedidi
Mela, Carl, Sunil Gupta, and Kamel Jedidi. "Assessing Long-Term Promotional Influences on Market Structure." Lead Article. International Journal of Research in Marketing 15, no. 2 (May 1998): 89–108. (Winner of International Journal of Research in Marketing. Best Paper Award.)
- December 1997 (Revised May 2017)
- Teaching Note
Kidder, Peabody & Co.: Creating Elusive Profits
By: Robert Simons and Antonio Dávila
Teaching Note for (9-197-038).
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- November 1997
- Background Note
Assessing a Company's Financial Health (Abridged)
By: Thomas R. Piper
Keywords:
Financial Condition
Piper, Thomas R. "Assessing a Company's Financial Health (Abridged)." Harvard Business School Background Note 298-075, November 1997.
- October 1997
- Article
Does Competition Kill Corruption?
By: Christopher Bliss and Rafael Di Tella
Corrupt agents (officials or gangsters) exact money from firms. Corruption affects the number of firms in a free-entry equilibrium. The degree of deep competition in the economy increases with lower overhead costs relative to profits and with a tendency toward similar...
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Bliss, Christopher, and Rafael Di Tella. "Does Competition Kill Corruption?" Journal of Political Economy 105, no. 5 (October 1997): 1001–1023.
- September 1997 (Revised October 1997)
- Case
Bayer AG (A)
By: John A. Quelch
Bayer's senior executives convene in Germany to consider submitting a $1 billion bid that would recover the Bayer brand name and trademark cross in North America, both of which were confiscated by the U.S. government after World War I. The group also sets out to assess...
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Keywords:
Management Teams;
Brands and Branding;
War;
Communication;
Trademarks;
Acquisition;
Government and Politics;
Biotechnology Industry;
Pharmaceutical Industry;
Germany;
North America;
United States
Quelch, John A., and Robin Root. "Bayer AG (A)." Harvard Business School Case 598-031, September 1997. (Revised October 1997.)
- August 1997 (Revised July 1999)
- Case
Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment
By: Michael Beer
Supplements the (B) case.
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Keywords:
Computer Industry
Beer, Michael. "Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment." Harvard Business School Case 498-017, August 1997. (Revised July 1999.)
- August 1997 (Revised September 1997)
- Case
Hewlett-Packard's Santa Rosa Systems Division (B3): Assessing Organizational Fitness Profiling
By: Michael Beer and Gregory C. Rogers
Supplements the (B) case.
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Keywords:
Computer Industry
Beer, Michael, and Gregory C. Rogers. "Hewlett-Packard's Santa Rosa Systems Division (B3): Assessing Organizational Fitness Profiling." Harvard Business School Case 498-019, August 1997. (Revised September 1997.)
- August 1997
- Article
Independence on Relative Probability Spaces and Consistent Assessments in Game Trees
By: Elon Kohlberg and Philip J. Reny
Keywords:
Games, Gaming, and Gambling
Kohlberg, Elon, and Philip J. Reny. "Independence on Relative Probability Spaces and Consistent Assessments in Game Trees." Journal of Economic Theory 75, no. 2 (August 1997): 280 – 313.
- June 1997 (Revised February 2000)
- Case
Walker and Company: Profit Plan Decisions
By: Robert L. Simons and Ramsey Walker
Ramsey Walker, a second-year MBA student, must decide how to control a family business as an absentee owner. After providing background details on the publishing industry, the case requires the reader to: 1) make a product segmentation decision; 2) prepare a profit...
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Keywords:
Organizational Structure;
Family and Family Relationships;
Market Design;
Management Systems;
Planning;
Profit;
Performance Evaluation;
Segmentation;
Corporate Strategy;
Investment Return;
Publishing Industry
Simons, Robert L., and Ramsey Walker. "Walker and Company: Profit Plan Decisions." Harvard Business School Case 197-084, June 1997. (Revised February 2000.)
- February 1997 (Revised January 2002)
- Case
Launching the BMW Z3 Roadster
By: Robert J. Dolan and Susan M. Fournier
James McDowell, vice president of marketing at BMW North America, Inc., must design Phase II communication strategies for the launch of the new BMW Z3 Roadster. The program follows an "out-of-the-box" prelaunch campaign centered on the placement of the product in the...
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Keywords:
Management Teams;
Marketing Communications;
Marketing Strategy;
Brands and Branding;
Product Launch;
Product Positioning;
Innovation and Invention;
Auto Industry;
North America
Dolan, Robert J., and Susan M. Fournier. "Launching the BMW Z3 Roadster." Harvard Business School Case 597-002, February 1997. (Revised January 2002.)
- winter 1997
- Article
Risk and Reward in Private Equity Investments: The Challenge of Performance Assessment
By: Paul A. Gompers and J. Lerner
Keywords:
Risk and Uncertainty;
Motivation and Incentives;
For-Profit Firms;
Equity;
Investment;
Problems and Challenges;
Performance
Gompers, Paul A., and J. Lerner. "Risk and Reward in Private Equity Investments: The Challenge of Performance Assessment." Journal of Private Equity 1 (winter 1997): 5–12.
- November 1996
- Background Note
Some Thoughts on Business Plans
A framework for assessing new business opportunities and the business plans used to describe them is developed. Useful for aspiring entrepreneurs in MBA programs.
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Sahlman, William A. "Some Thoughts on Business Plans." Harvard Business School Background Note 897-101, November 1996.
- October 1996
- Background Note
Building Effective One-on-One Work Relationships
By: Linda A. Hill
Addresses how to build effective one-on-one work relationships. Spells out the importance of analyzing your network and understanding on whom you are dependent. Also provides some criteria for assessing the quality of your relationships. Finally, it discusses how to...
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Hill, Linda A. "Building Effective One-on-One Work Relationships." Harvard Business School Background Note 497-028, October 1996.
- October 1996
- Article
Assessing the Work Environment for Creativity
By: T. M. Amabile, R. Conti, H. Coon, J. Lazenby and M. Herron
We describe the development and validation of a new instrument, KEYS: Assessing the Climate for Creativity, designed to assess perceived stimulants and obstacles to creativity in organizational work environments. The KEYS scales have acceptable factor structures,...
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Keywords:
Creativity;
Motivation and Incentives;
Organizational Culture;
Innovation and Invention;
Groups and Teams;
Performance;
Research;
Theory
Amabile, T. M., R. Conti, H. Coon, J. Lazenby, and M. Herron. "Assessing the Work Environment for Creativity." Academy of Management Journal 39, no. 5 (October 1996): 1154–1184.
- September 1996 (Revised October 1996)
- Case
Clarkson Lumber Company
By: Thomas R. Piper
The owner of a rapidly growing retail lumber company is considering the financial implications of continued rapid growth. The magnitude of the company's future financing requirements must be assessed in the context of the company's access to bank finance and/or equity...
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Keywords:
Business Growth and Maturation;
Financial Reporting;
Forecasting and Prediction;
Business Strategy;
Financial Strategy;
Commercial Banking;
Borrowing and Debt;
Equity;
Corporate Finance
Piper, Thomas R. "Clarkson Lumber Company." Harvard Business School Case 297-028, September 1996. (Revised October 1996.)
- 1996
- Working Paper
Independence on Relative Probability Spaces and Consistent Assessments in Game Trees
By: Elon Kohlberg and Philip J. Reny
- February 1996
- Background Note
Managing for Creativity
Organizational stimulants and obstacles to creativity are summarized. The management tasks of supporting creativity and encouraging innovation are described as a delicate balance between over-control and chaos. A technology used to assess the climate for creativity is...
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Keywords:
Innovation and Invention;
Management Practices and Processes;
Organizational Culture;
Creativity;
Motivation and Incentives;
Technology
Amabile, Teresa M. "Managing for Creativity." Harvard Business School Background Note 396-271, February 1996.
- December 1995
- Case
Assessing Foreign Business Practices
By: Debora L. Spar
As businesses expand worldwide, corporations are increasingly being forced to grapple with definitions of "acceptable" foreign conduct. What differentiates a "bribe" from a "commission"? Should managers abroad refer to local custom or their own national laws in...
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Spar, Debora L., and Zanley Galton. "Assessing Foreign Business Practices." Harvard Business School Case 796-105, December 1995.
- December 1995
- Case
AT&T USADirect In-Language Service: India
By: John A. Quelch
AT&T managers are assessing demand for a soon-to-be launched new operator-assisted, in-language international telephone service from India.
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Keywords:
Communication Technology;
Demand and Consumers;
Emerging Markets;
Product Launch;
Telecommunications Industry;
United States;
India
Quelch, John A. "AT&T USADirect In-Language Service: India." Harvard Business School Case 596-013, December 1995.