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- All HBS Web (326)
- Faculty Publications (104)
- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbs.edu/research/pdf/07-103.pdf Cases & Course MaterialsBancaja: Developing Customer Intelligence (A) Harvard Business School Case 107-055 In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of...
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Martha Lagace
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and...
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- 16 Mar 2010
- First Look
First Look: March 16
pricing mechanism, capitalism must have the administrative capability to regulate the behavior of economic actors within those markets and the political capability to redesign their institutions; regulation and the design of market...
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Martha Lagace
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
life; move past common misconceptions—such as the idea that asking for more will make people dislike you—and understand why your go-to negotiation strategies are probably making you less influential; discover the one thing that influences View Details
- 13 Jul 2010
- First Look
First Look: July 13
holding across a wide range of industries and controlling for factors such as productivity and related technological capabilities. The results are explicated by a framework I develop for understanding the drivers of this behavior and...
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Martha Lagace
- 11 Jan 2011
- First Look
First Look: Jan. 11
ability ought to be taxed. In an environment where commodity taxes are allowed to be nonlinear functions of income and consumption, we derive an analytical expression that reveals the forces determining optimal commodity taxation. We then...
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Sean Silverthorne
- Web
Print View - Course Catalog
decision-making. It also requires a foundational understanding of the modern analytical toolkit, which can mitigate the risk of mistakes and guide managerial decisions. This course explores modern managerial judgment through the lens of...
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- Web
Podcast - Managing the Future of Work
influence they have over the behavior of their employees, the conduct of their employees. “How do I evaluate a high-skilled gig worker effectively? How do I cause them to bring me their best effort when I don’t have hiring and firing...
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- 01 Dec 1999
- News
The Way You See It
generations of people couch potatoes" was a sentiment shared by several alumni, while one alum intriguingly observed that "television and film create the paradigms of behavior once monopolized by religion." In third place was the personal...
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- Web
Podcast - Managing the Future of Work
student engagement, employer engagement, and then reporting analytics and some of the outcome reporting for institution. So Handshake students can book an appointment with their career counselor. They actually facilitate resume review...
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- 30 Nov 2017
- News
Happy Meals (Are Here Again)
before we fully locked and loaded the business case. It’s a great example of how we are trying to shift to be customer-focused, take some of the emotion out, and let the analytics help drive it.” “The genius of all-day breakfast,” says...
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- 07 Apr 2009
- First Look
First Look: April 7, 2009
for tactical purposes, such as promotional campaigns. Its management team is thinking about how to incorporate that information to the budgeting (profit-planning) process. From an analytical standpoint the case looks at the surprising...
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Martha Lagace
- Web
Podcast - Managing the Future of Work
a huge area of HR. Analytics and data and making sense of employee sentiment data, employee engagement data, retention data. There’s a lot of investment right now in mental health in the HR domain and figuring out how to give people...
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- Web
Podcast - Managing the Future of Work
assessing our progress. And I do think that’s one part of the equation. Once again, if it comes with technology, do you have the right technologies to really analyze where you are? This has to do with sustainability reports, and we have, for example, planning solutions...
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- 05 Feb 2013
- First Look
First Look: Feb. 5
looking behavior in the last period. Download the paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=44102 Do Market Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption Authors:McElheran, Kristina S. Abstract This paper...
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Sean Silverthorne
- 01 Dec 2016
- News
Alumni Books of 2016
where analysis of the facts and data fails to provide a clear answer. Gray areas test managers’ skills and humanity. Badaracco presents a five-question framework offering a way for managers to balance their analytical work with the human...
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