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All HBS Web
(333)
- News (135)
- Research (188)
- Multimedia (4)
- Faculty Publications (44)
- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
get excited or care?” DJ laid much of the blame on a “government (that) paid people to stay home and do nothing” during the COVID pandemic. Distressed Irene called out parents for raising children who “have never been raised to do chores...
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by James Heskett
- 03 Oct 2023
- HBS Case
Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff
Company executives are often reluctant to take responsibility for the strategic mistakes that led to the downsizing. But that’s now showing signs of change. For example, Patrick Collison, the chief executive of payments company Stripe, View Details
- 23 Jul 2001
- Research & Ideas
Sam Walton: Great From the Start
being kicked out of town. It didn't seem fair. I blamed myself for getting suckered into such an awful lease, and I was furious at the landlord. Helen, just settling in with a brand-new family, was heartsick at the prospect of leaving...
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- Web
Creating Shared Value - Institute For Strategy And Competitiveness
HBS ISC Creating Shared ValueCSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases Creating Shared Value Capitalism is suffering from a crisis of trust. Today’s businesses take the blame for many of...
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- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
their own experiences to keep improving how they approach their work. Accountability: Because of the feelings of shame that failure engenders, our instinct is to get rid of those negative emotions by putting the blame on others, rather...
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by Michael Blanding
- Web
Organizational Behavior - Faculty & Research
When Organizations Are in Crisis, It's Usually Because the Business is Broken. By: Jay Lorsch and Emily McTague More Information We blame women for not taking the lead in the workplace. Here's why that's wrong. By: Robin Ely Women and men...
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- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
to avoid repeating the mistakes of the past seems like an admirable goal. Naturally, some observers attribute the poor performance of others to human error of one kind or another. They blame the firm's leaders for making critical...
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by Michael A. Roberto
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
In 2009, a 51-year-old man killed himself in Marseille, a city in southern France, leaving behind a suicide note that blamed his employer for “overwork” and “management by terror.” “I am committing suicide because of my work at France...
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by Michael Blanding
- Web
Research - Managing the Future of Work
Be to Blame Re: Joseph Fuller Yet it is not foolproof. One of the most consequential findings comes from Harvard Business School professor Joe Fuller, whose team surveyed more than 2,250 business leaders in the US, UK and Germany. Their...
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- 06 Jun 2011
- Research & Ideas
Why Leaders Lose Their Way
perfection that they are incapable of acknowledging their failures. When confronted by them, they convince themselves and others that these problems are neither their fault nor their responsibility. Or they look for scapegoats to blame...
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by Bill George
- 05 Dec 2022
- Research & Ideas
5 Companies Where Employees Move Up the Ladder Fast
say. Companies are also facing more scrutiny from regulators and investors who are increasingly evaluating how employers treat workers. And they’ve been blamed for creating economic conditions that cause half of American workers born in...
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by Pamela Reynolds
- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
leaders with business celebrities he says never found their True North. Facebook’s Mark Zuckerberg, for instance, has deflected blame for his company’s many scandals, even pushing back against a whistleblower’s accusation that profits...
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by Lane Lambert
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Facebook’s issue as a political problem and tried to shift the blame to Cambridge Analytica’s bad actors for violating Facebook’s rules for application developers. He ignored the deeper problem that Facebook users want privacy for their...
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- 22 Nov 2022
- Research & Ideas
When Agreeing to Disagree Is a Good Beginning
in recent years, Minson added. “Arguments have become more accusatory and more emotional,” she said. She blames social media. “It’s become so much easier to surround yourself with people who agree with you. Now you can go online and...
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by Clea Simon, Harvard Gazette
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
don't blame you one bit for thinking so, because you lack experience and the knowledge of what our register will do." ... Frequently, in the course of my talk, I will tell the PP. that I don't want to sell him a register, and will...
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by Walter A. Friedman
- 14 Dec 2007
- Op-Ed
When Your Product Becomes a Commodity
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. How often have you heard a manager blame...
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by John Quelch
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
placing blame after the fact. The US military uses after-action reviews (AARs) to gather and record lessons to apply in the future. The Army’s Opposing Force (OPFOR) is a brigade whose function is to prepare troops for combat, in part by...
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by Boris Groysberg and Sarah Abbott
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
that you can’t make progress.” This cloud of inefficiency that hangs over many companies can be tough for business leaders to see. When a company is struggling, the first instinct is often to blame external factors, Thomke says. When the...
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by Dina Gerdeman
- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
says management is sometimes too quick to blame the decision makers or the process itself when results are not as expected. If decision rights are well allocated, then reallocating them because of a bad outcome will only make matters...
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by Peter Jacobs
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
Maurice Schweitzer. Q: Are goals by themselves a problem, or is it the way we use them? A: When we can so easily predict the dysfunctional behavior that will ensue, I would argue that it is the goals themselves. Far too often, people want to View Details
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by Sean Silverthorne