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- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee orientation focuses solely on...
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- 14 Feb 2011
- Research & Ideas
Clay Christensen’s Milkshake Marketing
Updated to clarify a failure rate figure included in an earlier version. When planning new products, companies often start by segmenting their markets and positioning their merchandise accordingly. This segmentation involves either dividing the market into product...
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- 08 Jul 2014
- First Look
First Look: July 8
plans-epitomized by the ubiquitous 401(k)-which transfer the investment risk from the company to the employee. With that transfer has come a dangerous shift in investment focus, argues Nobel Laureate Robert C. Merton. Traditional pension...
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Carmen Nobel
- 24 Jan 2018
- Research & Ideas
How to Get People Addicted to a Good Habit
A few years ago, Reshmaan Hussam and colleagues decided to find out why many people in the developing world fail to wash their hands with soap, despite lifesaving benefits. Every year more than a million children under the age of five die from diarrheal diseases and...
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by Carmen Nobel
- 30 Jul 2012
- Research & Ideas
How Technology Adoption Affects Global Economies
It's not often that a best seller inspires academic research. If anything, it's usually the other way around. But Harvard Business School Associate Professor Diego A. Comin was motivated by reading Guns, Germs, and Steel, Jared Diamond's 1998 Pulitzer Prize-winning...
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by Carmen Nobel
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
In many developing countries it's common for a person to have a mobile phone but not a bank account. In fact, more than 1 billion people fit this description, and the number is only likely to increase. To that end, many companies are considering how to give residents...
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- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
forthcoming Journal of Political Economy Reserve Design: Unintended Consequences and the Demise of Boston's Walk Zones By: Dur, Umut, Scott Duke Kominers, Parag A. Pathak, and Tayfun Sönmez Abstract—Admissions policies often use reserves to grant certain applicants...
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Carmen Nobel
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
in press Journal of Experimental Psychology: General Pseudo-Set Framing By: Barasz, Kate, Leslie John, Elizabeth A. Keenan, and Michael I. Norton Abstract—Pseudo-set framing—arbitrarily grouping items or tasks together as part of an apparent “set”—motivates people to...
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Carmen Nobel
- 02 May 2017
- First Look
First Look at New Research: May 2, 2017
April 14, 2017 Harvard Business Review Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It By: Deighton, John A. Abstract—United Airlines has pledged to improve its training programs and empower its employees to put customers first...
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Carmen Nobel
- 06 Sep 2016
- First Look
September 6, 2016
September 2016 Harvard Business Review How to Tackle Your Toughest Decisions By: Badaracco, Joseph L. Abstract—The toughest calls managers have to make come in situations when they have worked hard to gather the facts and have done the best analysis they can, but they...
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Carmen Nobel
- 22 Dec 2015
- First Look
December 22, 2015
2015 The $13 Trillion Question: How America Manages Its Debt The Optimal Maturity of Government Debt By: Greenwood, Robin, Samuel Gregory Hanson Abstract—No abstract available. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50179 2015 The $13 Trillion...
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Carmen Nobel
- 15 Jul 2014
- First Look
First Look: July 15
Publications August 2013 Strategic Entrepreneurship Journal Business Model Evaluation: Quantifying Walmart's Sources of Advantage By: Brea-Solís, Humberto, Ramon Casadesus-Masanell, and Emili Grifell-Tatjé Abstract—We develop an analytical framework on the basis of...
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Carmen Nobel
- 03 Apr 2012
- First Look
First Look: April 3
PublicationsAddressing the Leadership Gap in Medicine: Residents' Need for Systematic Leadership Development Training Authors:Daniel Mark Blumenthal, Kenneth Richard Lee Bernard, Jordan David Bohnen, and Richard Bohmer Publication:Academic Medicine 87, no. 4 (April...
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Carmen Nobel
- 14 Feb 2012
- First Look
First Look: February 14
PublicationsTeaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy Author:Amy C. Edmondson Publication:Jossey-Bass, in press Abstract Continuous improvement, understanding complex systems, and promoting innovation are all part of the...
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Carmen Nobel
- 05 Aug 2013
- Research & Ideas
To Buy Happiness, Purchase an Experience
Video directed and produced by Joanie Tobin Conventional wisdom says that money can't buy happiness. Behavioral science begs to differ. In fact, research shows that money can make us happier—but only if we spend it in particular ways. In their book Happy Money: The...
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by Carmen Nobel
- 05 May 2014
- Research & Ideas
Reflecting on Work Improves Job Performance
Many of us are familiar with the gentle punishment known as "time-out," in which misbehaving children must sit quietly for a few minutes, calm down, and reflect on their actions. New research suggests that grown-ups ought to take routine time-outs of their own, not as...
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by Carmen Nobel
- 10 May 2016
- First Look
May 10, 2016
Management By: Rigby, Darrell K., Jeff Sutherland, and Hirotaka Takeuchi Abstract—No abstract available. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51051 January 2016 Journal of Brand Management The Corporate Brand Identity and Reputation...
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Carmen Nobel
- 15 May 2015
- Research & Ideas
Kids Benefit From Having a Working Mom
©iStockphoto Here's some heartening news for working mothers worried about the future of their children. Women whose moms worked outside the home are more likely to have jobs themselves, are more likely to hold supervisory responsibility at those jobs, and earn higher...
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by Carmen Nobel
- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
two key factors. First, prominent behavioral economist Danny Kahneman won the Nobel Prize in Economics in 2002, illuminating the role of psychology in economic science. Second, journalist Malcolm Gladwell wrote The Tipping Point and...
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by Carmen Nobel
- 25 Jan 2016
- Research & Ideas
When Negotiating a Price, Never Bid with a Round Number
Here’s an easy tip for anyone negotiating to buy a car, a house, or even a company. When you make an initial offer, don’t bid with a round number like $10,000 or $1 million or $15 per share. Rather, bid with a more precise number, like $9,800 or $1.03 million or $14.80...
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by Carmen Nobel