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- Faculty Publications (24)
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- All HBS Web (90)
- Faculty Publications (24)
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
to start could be paralyzing. Can you talk about a company that's gone through that part of that process and had success? What does that look like in practice? AM: Yeah. I’ll give you an example from the height of the pandemic. This was a hospital that was really...
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- 01 Mar 2024
- News
Vital Signs
Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID...
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- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
data, the algorithm learns to predict the outcome from the input data. Unsupervised learning. In this case, using unlabeled data, the algorithm learns the inherent structure from the input data. Either machine learning approach is only as good as the humans who are...
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by Michael Blanding
- Web
Marketing Awards & Honors - Faculty & Research
Param Singh, and Kannan Srinivasan. 2021 Eva Ascarza: Finalist for the 2021 Weitz-Winer-O'Dell Award for “The Perils of Proactive Churn Prevention Using Plan Recommendations: Evidence from a Field Experiment” (Journal of Marketing...
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- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to be more transparent and...
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- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
for prediction and for forecasting something that is unknown.” The rise of big data and machine learning offers infinitely more fuel to churn out probability forecasts, which can serve as an entry point for businesses looking to harness...
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- 29 Sep 2021
- Research & Ideas
For Entrepreneurs, Blown Deadlines Can Crush Big Ideas
One might expect first-time entrepreneurs to pick up speed as they churn out more products, but new research finds that nascent firms typically launch second products six weeks later than originally planned. What’s more, with each...
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by Rachel Layne
- 28 Oct 2008
- First Look
First Look: October 28, 2008
story of creative destruction, the most pronounced impact was a massive increase in churning among new entrants. We argue that creative destruction requires many business failures along with the few great successes. The successes are very...
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Martha Lagace
- 01 Dec 2009
- News
One Man Crime Wave
decisions of living which has meant the most to me.” By the 1950s, the pulps had given way to the new market in paperbacks. Accordingly, MacDonald began writing for this longer and more lucrative form. He turned his HBS management studies...
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- 12 Sep 2006
- First Look
First Look: September 12, 2006
it could replace the electrode in the millions of lithium-ion batteries currently in production. The management team needed to decide whether to pursue the breakthrough self-assembly technology or move resources to commercialize the new...
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Sean Silverthorne
- 24 Jul 2007
- First Look
First Look: July 24, 2007
and waste" mentality to a "product and product" mentality, and thereby actively manage the quantities of both products to maximize profit. We find that it is almost never profit-maximizing for the firm to continue...
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Martha Lagace
- Person Page
Press / Media
By: Karim R. Lakhani
Can America Invent Its Way Back?
BusinessWeek, by Michael Mandel, 12 Sept. 2008
Today, researchers are focusing on ways to make those... View Details
- 06 Oct 2015
- First Look
October 6, 2015
unavoidably exert influence over politics through power that is generated by both structure and process. While both political economy and management scholars address international firms, neither field has an adequate understanding of the...
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Sean Silverthorne
- 07 Mar 2017
- First Look
First Look at New Research, March 7
in press Academy of Management Annals Scaling: Organizing and Growth in Entrepreneurial Ventures By: DeSantola, Alicia, and Ranjay Gulati Abstract—Entrepreneurial ventures face unique challenges related to growth, particularly in the...
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Sean Silverthorne
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
Managing Churn to Maximize Profits with Aurélie Lemmens, an associate professor at the Tilburg School of Economics and Management. They propose a new method to target customers that potentially boosts a...
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- Web
Patients - Institute For Strategy And Competitiveness
and health care Manage health through lifestyle choices, obtaining routine care and testing, complying with treatments, and active participation in disease management and prevention Gather information on...
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- 01 Mar 2019
- News
The Blue-Green Revolution
producing 10,000 barrels of algae biofuel a day by 2025. According to Enriquez, who directed HBS’s Life Sciences Project prior to his current role as managing director of Excel Venture Management, algae biofuels were once the darlings of...
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- 18 Sep 2017
- Blog Post
Applying HBS Lessons in an African Context
example, in my first semester Technology and Operations Management class where we studied a New Zealand yacht racing case, I used my experience from doing a churn reduction model for a South African Telecom...
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- 19 Dec 2006
- First Look
First Look: December 19, 2006
on two validation databases. The results suggest several important findings. First, methods do matter. The differences observed in predictive accuracy across submissions could change the profitability of a churn View Details
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Sean Silverthorne
- 29 May 2013
- Research & Ideas
Faculty Symposium Showcases Breadth of Research
buyout. Others maintain that PE fund managers are better at managing firms and making them more efficient than many corporate executives. Josh Lerner, the Jacob H. Schiff professor of investment banking at...
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