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- October 1998 (Revised June 2001)
- Teaching Note
Cisco Systems, Inc.: Implementing ERP TN
By: Richard L. Nolan, Robert D. Austin and Mark J. Cotteleer
Teaching Note for (9-699-022).
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- September 1998 (Revised May 2002)
- Case
Cisco Systems, Inc.: Implementing ERP
By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer
Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for...
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Keywords:
Information Technology;
Applications and Software;
Technology Adoption;
Complexity;
Information Management
Austin, Robert D., Richard L. Nolan, and Mark J. Cotteleer. "Cisco Systems, Inc.: Implementing ERP." Harvard Business School Case 699-022, September 1998. (Revised May 2002.)