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Show Results For
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All HBS Web
(3,425)
- People (5)
- News (731)
- Research (1,879)
- Events (23)
- Multimedia (31)
- Faculty Publications (967)
- 2019
- Working Paper
The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment
By: Donald Ngwe, Kris J. Ferreira and Thales Teixeira
Many online stores are designed such that shoppers can easily access any available discounted products. We propose that deliberately increasing search frictions by placing small obstacles to locating discounted items can improve online retailers’ margins and even...
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Keywords:
E-commerce;
Online Retailing;
Friction;
Effor;
Search Costs;
Price Discrimination;
Consumer Behavior;
Price;
Search Technology
Ngwe, Donald, Kris J. Ferreira, and Thales Teixeira. "The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment." Harvard Business School Working Paper, No. 19-080, January 2019.
- 01 Dec 2016
- News
Is Cash the Best Form of Charity?
and deliver those dollars directly to people in need, no strings attached. The initial response to the idea was lukewarm. GiveDirectly and a handful of other groups experimenting with cash payments were a direct challenge to both the...
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Keywords:
April White
- January–February 2024
- Article
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients...
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Keywords:
Health Care and Treatment;
Customer Satisfaction;
Outcome or Result;
Performance Improvement
Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." Manufacturing & Service Operations Management 26, no. 1 (January–February 2024): 154–166.
- Article
Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation
By: Hila Lifshitz - Assaf
Using a longitudinal in-depth field study at NASA, I investigate how the open, or peer-production, innovation model affects R&D professionals, their work, and the locus of innovation. R&D professionals are known for keeping their knowledge work within clearly defined...
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Keywords:
Innovation;
Knowledge Boundaries;
Boundary Work;
Professional Identity;
Open Innovation;
Identity Work;
Technological Change;
Nasa;
Innovation and Invention;
Knowledge;
Science;
Technology;
Engineering;
Change;
Aerospace Industry;
North and Central America
Lifshitz - Assaf, Hila. "Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation." Administrative Science Quarterly 63, no. 4 (December 2018): 746–782.
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
deeply satisfying and personally challenging inspires the highest levels of creativity, whether it's in the arts, sciences, or business," she says. Dear Diary As a way to delve deeper into the link between motivation and creativity,...
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- 12 Oct 1999
- Research & Ideas
Decoding the DNA of the Toyota Production System
rules, individuals are repeatedly conducting experiments, testing in operation the hypotheses built into the designs of individual work activities, customer-supplier connections, pathways, and improvement...
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- Web
Featured Research - Institute for the Study of Business in Global Society
Featured Research HBS faculty conduct research that business leaders can put into action as they work to ensure their firms create value for all stakeholders. Visit topically-focused research sites to find more research output related to...
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- Article
Use of Crowd Innovation to Develop an Artificial Intelligence-Based Solution for Radiation Therapy Targeting
By: Raymond H. Mak, Michael G. Endres, Jin Hyun Paik, Rinat A. Sergeev, Hugo Aerts, Christopher L. Williams, Karim R. Lakhani and Eva C. Guinan
Importance: Radiation therapy (RT) is a critical cancer treatment, but the existing radiation oncologist work force does not meet growing global demand. One key physician task in RT planning involves tumor segmentation for targeting, which requires substantial...
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Keywords:
Crowdsourcing;
AI Algorithms;
Health Care and Treatment;
Collaborative Innovation and Invention;
AI and Machine Learning
Mak, Raymond H., Michael G. Endres, Jin Hyun Paik, Rinat A. Sergeev, Hugo Aerts, Christopher L. Williams, Karim R. Lakhani, and Eva C. Guinan. "Use of Crowd Innovation to Develop an Artificial Intelligence-Based Solution for Radiation Therapy Targeting." JAMA Oncology 5, no. 5 (May 2019): 654–661.
- March 2015 (Revised January 2024)
- Case
CV Ingenuity (A): How to Evaluate the Commercial Viability of New Health Care Technologies
By: Regina E. Herzlinger and Andrew Otazo
Duke Rohlen (HBS MBA ’01) hoped to win over a prominent venture capital investor for Series B financing of his firm CVI that was creating a drug-eluting balloon (DES) to treat peripheral arterial disease. As a second-mover, Duke felt he was more likely to acquire...
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Keywords:
CV Ingenuity;
CVI;
Drug Eluting Balloon;
DEB;
Drug Eluting Stent;
Angioplasty Balloon;
FoxHollow;
Medical Device;
Medical Device Startup;
Premarket Approval;
PMA;
Lutonix;
Stellarex;
LEVANT;
ILLUMENATE;
Clinical Trials;
Peripheral Arterial Disease;
PAD;
Healthcare Startups;
Covidien;
Health Care and Treatment;
Health Testing and Trials;
Business Startups;
Commercialization;
Health Industry;
Medical Devices and Supplies Industry;
United States;
Europe
Herzlinger, Regina E., and Andrew Otazo. "CV Ingenuity (A): How to Evaluate the Commercial Viability of New Health Care Technologies." Harvard Business School Case 315-045, March 2015. (Revised January 2024.)
- Web
Podcast - Managing the Future of Work
of the research that you’ve conducted and some of the implications?Cook: Absolutely. One of the policy proposals that I’ve put forward with...
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- 01 Dec 2019
- News
Impact: Business in an Age of Sustainability
educated business leaders able to develop solutions to challenges of their time. Today our faculty’s research is guiding both student and alumni understanding of sustainability issues and how they can help...
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- 21 Aug 2006
- Research & Ideas
How Europe Wrote the Rules of Global Finance
developing countries. His article, "Writing the Rules of Global Finance: France, Europe, and Capital Liberalization," appeared in the Review of International Political Economy in February 2006. Ann...
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by Ann Cullen
- 14 Jan 2009
- Working Paper Summaries
Smart Money: The Effect of Education, Cognitive Ability, and Financial Literacy on Financial Market Participation
- Web
Podcast - Managing the Future of Work
digital work environment, and we see that, in terms of lines of code written. So there’s no restraint that we need to be in a physical space in order to do great work and that...
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- 13 Jan 2016
- Research & Ideas
The Problem with Productivity of Multi-Ethnic Teams
When Harvard Business School professor Vincent Pons went to Kenya to conduct research in advance of the 2013 national elections, he discovered surprising lessons about how the ethnic makeup View Details
Keywords:
by Michael Blanding
- 05 Aug 2014
- Blog Post
Leverage the Power of Alumni Networks in Recruiting
talent pipeline will inevitably expand. Additionally, leveraging employees to spread awareness of opportunities at your firm can be an effective way to recruit students. Last year, our office conducted a...
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- 2013
- Article
Is It All about the Self? The Effect of Self-control Depletion on Ultimatum Game Proposers
By: Eliran Halali, Yoella Bereby-Meyer and Axel Ockenfels
In the ultimatum-game, as in many real-life social exchange situations, the selfish motive to maximize own gains conflicts with fairness preferences. In the present study we manipulated the availability of cognitive-control resources for ultimatum-game proposers to...
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Halali, Eliran, Yoella Bereby-Meyer, and Axel Ockenfels. "Is It All about the Self? The Effect of Self-control Depletion on Ultimatum Game Proposers." Frontiers in Human Neuroscience 7 (2013): 240.
- Web
Podcast - Managing the Future of Work
model, but you’re dealing with a coding academy or you’re dealing with Amazon as a purveyor of knowledge and the purveyor of skills?Lord: I’d say the biggest reason it’s...
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- 12 Oct 1999
- Research & Ideas
Women Leading Business: A New Kind of Conversation
For high-powered executive women, the HBS program Women Leading Business: An Executive Forum offers a unique opportunity to discuss strategy, examine problems, and explore solutions. Below Professor Myra Hart shares her vision of the...
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Re: Myra M. Hart & Cynthia A. Montgomery
- 31 Mar 2023
- Research & Ideas
Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?
Professor of Public Policy at Harvard’s John F. Kennedy School of Government, conducted the research with Katherine Baicker of the University...
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