Filter Results
:
(4,781)
Show Results For
-
All HBS Web
(4,781)
- People (5)
- News (997)
- Research (3,468)
- Events (12)
- Multimedia (8)
- Faculty Publications (2,718)
Show Results For
-
All HBS Web
(4,781)
- People (5)
- News (997)
- Research (3,468)
- Events (12)
- Multimedia (8)
- Faculty Publications (2,718)
- 26 Mar 2019
- Working Paper Summaries
Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact
- 22 Apr 2020
- News
New committee to advise Bacow on sustainability goals
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
mission of in-depth, locally based research is more significant than ever.” The Case Method Goes to China Does the HBS case method play in China? The answer is a resounding yes, judging by the success of Managing in the Internet Age, an View Details
- June 2020
- Case
RBC: Transforming Transformation (A)
By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,...
View Details
Keywords:
Service Delivery;
Information Technology;
Transformation;
Change Management;
Collaborative Innovation and Invention;
Innovation and Management;
Decision Making;
Human Resources;
Management Systems;
Organizational Design;
Organizational Structure;
Groups and Teams;
Management Teams;
Banking Industry;
Financial Services Industry;
Canada
Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (A)." Harvard Business School Case 920-008, June 2020.
- February 1995 (Revised October 1995)
- Case
Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between
By: Lynda M. Applegate and Geoffrey Bock
Examines business computing as it is evolving in the 1990s. Compares the highly centralized and tightly controlled systems of the past with today's flexible, networked, client/server technology. Serves as an introduction to client/server terminology and technology.
View Details
Keywords:
Information Infrastructure;
Information Technology;
Performance Improvement;
Transformation;
Technological Innovation;
Business Strategy;
Adoption;
Information Technology Industry
Applegate, Lynda M., and Geoffrey Bock. "Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between." Harvard Business School Case 195-211, February 1995. (Revised October 1995.)
- March 2024 (Revised April 2024)
- Supplement
From "BIG" Ideas to Sustainable Impact at ICL Group (B)
By: Linda A. Hill and Lydia Begag
In August 2023, Raviv Zoller, CEO of ICL Group, discussed his upcoming business trip to St. Louis with Eduard Croitoru, VP of ICL Corporate Initiatives, to commemorate the construction of ICL's new $400 million advanced manufacturing facility. In preparation for the...
View Details
Keywords:
Change Management;
Agribusiness;
Accounting;
Communication;
Engineering;
Energy;
Renewable Energy;
Chemicals;
Machinery and Machining;
Metals and Minerals;
Mining;
Social Entrepreneurship;
Corporate Entrepreneurship;
Values and Beliefs;
Environmental Sustainability;
Natural Resources;
Globalization;
Information Technology;
Innovation and Invention;
Leadership;
Organizational Culture;
Personal Development and Career;
Agriculture and Agribusiness Industry;
Agriculture and Agribusiness Industry;
Agriculture and Agribusiness Industry;
Israel;
United States;
China
Hill, Linda A., and Lydia Begag. From "BIG" Ideas to Sustainable Impact at ICL Group (B). Harvard Business School Supplement 424-043, March 2024. (Revised April 2024.)
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that...
View Details
Keywords:
AT&T;
Bell Telephone;
Phone Lines;
Phone Operators;
Mechanical Switching;
Layoffs;
Technological Change;
Transition;
History;
Innovation and Invention;
Technological Innovation;
Information Technology;
Disruption;
Change Management;
Communications Industry;
Telecommunications Industry;
United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- September 2000 (Revised November 2021)
- Background Note
Using Aggregate Project Planning to Link Strategy, Innovation, and the Resource Allocation Process
By: Clayton M. Christensen
Links two very useful pieces of management research--resource allocation processes as studied by Bowen and Burgelman and the aggregate project plan expounded by Wheelwright and Clark.
View Details
Christensen, Clayton M. "Using Aggregate Project Planning to Link Strategy, Innovation, and the Resource Allocation Process." Harvard Business School Background Note 301-041, September 2000. (Revised November 2021.)
- Article
Technology, Identity, and Inertia: Through the Lens of 'The Digital Photography Company'
By: Mary Tripsas
Organizations often experience difficulty when pursuing new technology. Large bodies of research have examined the behavioral, social, and cognitive forces that underlie this phenomenon; however, the role of an organization's identity remains relatively unexplored....
View Details
Keywords:
Change Management;
Disruptive Innovation;
Organizational Culture;
Behavior;
Cognition and Thinking;
Identity;
Perception;
Technology Adoption
Tripsas, Mary. "Technology, Identity, and Inertia: Through the Lens of 'The Digital Photography Company'." Organization Science 20, no. 2 (March–April 2009): 441–460.
- 2016
- Working Paper
Markets for Ideas: Prize Structure, Entry Limits, and the Design of Ideation Contests
By: Pavel Kireyev
Contests are a popular mechanism for the procurement of innovation. In marketing, design, and other creative industries, firms use freelance marketplaces to organize contests and obtain high-quality ideas for ads, new products, and even business strategies from...
View Details
Keywords:
Idea Generation;
Crowdsourcing;
Contest Design;
Structural Estimation;
Motivation and Incentives;
Competition;
Innovation and Invention
Kireyev, Pavel. "Markets for Ideas: Prize Structure, Entry Limits, and the Design of Ideation Contests." Harvard Business School Working Paper, No. 16-129, May 2016.
- 22 Feb 2022
- News
New Urban Order
standardization has been a failure mode for innovation and productivity until recently,” he observes. Yang has spent much of his career in the cleantech industry and is founder...
View Details
Keywords:
Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by;
energy;
environment;
sustainability;
entrepreneurship;
Transit and Ground Passenger Transportation;
Transit and Ground Passenger Transportation;
Transit and Ground Passenger Transportation;
Transit and Ground Passenger Transportation;
Transit and Ground Passenger Transportation;
Transit and Ground Passenger Transportation;
Transit and Ground Passenger Transportation;
Transit and Ground Passenger Transportation
- Web
The Global Health Delivery Project - Institute For Strategy And Competitiveness
and educational programs in the design and management of health care delivery systems in resource poor settings and the development of online View Details
- November 2017 (Revised April 2019)
- Case
Summa Equity: Building Purpose-Driven Organizations
By: George Serafeim and David Freiberg
In 2015, Reynir Indahl left top Nordic private equity firm Altor Equity Partners to found Summa Equity (Summa). After long contemplation following the financial crisis, Indahl was convinced the financial system was producing negative externalities and that the current...
View Details
Keywords:
Corporate Purpose;
ESG;
ESG (Environmental, Social, Governance) Performance;
Social Impact;
Investment Management;
Management Practices;
Innovation;
Voice;
Environmental Impact;
Private Equity;
Social Enterprise;
Finance;
Capital Markets;
Management Practices and Processes;
Innovation Leadership;
Leadership;
Innovation and Management;
Entrepreneurship;
Mission and Purpose;
Value Creation;
Financial Services Industry;
Norway;
Sweden;
Scandinavia
Serafeim, George, and David Freiberg. "Summa Equity: Building Purpose-Driven Organizations." Harvard Business School Case 118-028, November 2017. (Revised April 2019.)
- 05 Feb 2024
- Research & Ideas
The Middle Manager of the Future: More Coaching, Less Commanding
fullest. Middle managers unlock innovation? Zhang identifies a correlation between collaborative job postings and innovation in firms. He examines research View Details
Keywords:
by Ben Rand
Managing the Future of Work
The nature of work is changing. As companies grapple with forces—such as rapid technological change, shifting global product and labor markets, evolving regulatory regimes, outsourcing, and the fast emergence of the gig economy—they must overcome challenges and...
View Details
- 2002
- Book
Winning through Innovation: A Practical Guide to Leading Organizational Change and Renewal
By: Michael L. Tushman and Charles A. O'Reilly
Tushman, Michael L., and Charles A. O'Reilly. Winning through Innovation: A Practical Guide to Leading Organizational Change and Renewal. Boston, MA: Harvard Business School Press, 2002.
- 05 Oct 2016
- What Do You Think?
Can the US Economy Regain the Growth and Prosperity of the Past?
believes we will have: Less innovation of real importance (so much for Brynjolfsson’s and McAfee’s digital technologies, particularly the kind that create jobs and distributes...
View Details
Keywords:
by James Heskett
- 15 Dec 2015
- News
The Year in Ideas 2015
It’s also about a movement of people away from jobs where they’re not sure they are innovating to jobs at startups where they can be entrepreneurial.” -Diane Hessan (MBA 1977), CEO, Startup Institute Daughters of employed mothers are more...
View Details
- February 2018
- Supplement
OXXO's Turf War Against Extra: Reflections on the Case: Eduardo Padilla
By: Tatiana Sandino, Gerardo Pérez Cavazos and Kyle Thomas
OXXO Executive Eduardo Padilla reflects on topics from the case including collaboration and managing innovation.
View Details
Sandino, Tatiana, Gerardo Pérez Cavazos, and Kyle Thomas. "OXXO's Turf War Against Extra: Reflections on the Case: Eduardo Padilla." Harvard Business School Multimedia/Video Supplement 118-706, February 2018. (Special thanks to Eduardo Padilla; Edited by Kyle Thomas.)
Rebecca A. Karp
Rebecca Karp is an Assistant Professor in the Strategy Unit at Harvard Business School. She teaches Strategy in the MBA required curriculum. Professor Karp is a field researcher and ethnographer. Her research examines how companies formulate and... View Details