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- All HBS Web (137)
- Faculty Publications (16)
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- All HBS Web (137)
- Faculty Publications (16)
- 2012
- Working Paper
What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises
By: Robert Gibbons and Rebecca Henderson
Social networks and social groups have both been seen as important to discouraging malfeasance and supporting the global pro-social norms that underlie social order, but have typically been treated either as pure substitutes or as having completely independent effects....
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Keywords:
Social Norms;
Social Networks;
Triadic Closure;
Social Groups;
Group Identity;
Groups and Teams;
Identity;
Performance Consistency;
Social and Collaborative Networks;
Societal Protocols;
Social Media
Gibbons, Robert, and Rebecca Henderson. "What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises." Harvard Business School Working Paper, No. 13-020, August 2012.
- 01 Jun 2004
- News
Cyberposium: Pros and Cons of Outsourcing
Sheeroy Desai, EVP and COO for Sapient, noted that his company saves 30 to 40 percent by offshoring IT — but the move has involved a significant investment in training. “Most IT organizations tend to underestimate the costs of management overhead, costs related to...
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- 14 Jan 2022
- Blog Post
Embracing Activism for Social Change
in California and Texas, asking questions about coalition building, data collection, evaluation, stakeholder management, and community engagement,” she says. “This was at a time when COVID-19 was exposing a big range of underlying health...
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- 29 Aug 2014
- News
The Untold Story of How a Culture of Shame Perpetuates Abuse
- 01 Jun 2009
- News
Big Bailouts, Little Debate
Duhigg Photo Courtesy Charles Duhigg As a business writer for the New York Times, I often bump into HBS classmates and alumni who ask me, in a whisper, “What’s the real story behind the economic crisis? There’s some hidden tale that explains everything, right?” The...
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- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
presentation and application activity. "The levels at which computers communicate have been formalized," said Upton. "This is important as we begin to understand what's happening on the 'Net as we go forward." As this...
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Keywords:
by Kenneth Liss
- 01 Mar 2018
- News
Ask the Expert: Disaster Master
unexpected? What kind of internal communication exists for perfect coordination? —Karan Gupta (GMP 18, 2015) BEER: Companies can be prepared by having a crisis management team and established communication...
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Keywords:
Julia Hanna
- 01 Jul 2013
- News
The Nature of Business
Mark Tercek Mark Tercek likes a challenge. As CEO of The Nature Conservancy (TNC), he has led the global nonprofit to fearlessly take on conservation projects that no one else would. "We are trying to tackle those global challenges that are vital, and that no one else...
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- 01 Dec 2020
- News
Steady as She Goes
bushfire season that burned 46 million acres and then by the coronavirus pandemic. As Weckert spoke from her home in Melbourne in October 2020, the city remained under strict lockdown. “Both of these things have had an enormous impact for our businesses, but also for...
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- 18 Oct 2021
- Blog Post
Embracing Activism for Social Change
“We spoke to folks in California and Texas, asking questions about coalition building, data collection, evaluation, stakeholder management, and community engagement,” she says. “This was at a time when COVID-19 was exposing a big range of...
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- Blog
In-Person Programs: Q&A with Portfolio Directors
same-and different-about in-person programs now. WAS IT HARD TO KEEP THE LEARNING MOMENTUM GOING DURING THE PAST EIGHTEEN MONTHS? Vicki Good (VG): We knew the faculty would do a great job in class. The question was: Could we build a View Details
- 01 Jun 2010
- News
Get Well Soon
million Pursuing Perfection grant from the Robert Wood Johnson Foundation. In addition to funding an improvement-science training program, the grant requires that the hospital undertake improvement projects. Hence, Kotagal develops hospital-wide View Details
- 12 Dec 2022
- Research & Ideas
Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them
Alaskan Native communities at the time. A key question that interested Alsan and the researchers at Stanford was whether the representativeness of the study mattered for actual prescribing and use of new medicines. The group consulted...
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- 31 Oct 2014
- Op-Ed
Ebola’s Call To Arms About Disaster Preparedness
and we're seeing some real heroes in our public health system, too. Once we get beyond the individual heroics, however, we should be quite concerned about breakdowns of protocol in the nation's hospitals. Ironically, part of the problem...
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- 28 Jun 2010
- HBS Case
Cincinnati Children’s Hospital Medical Center
$1.9 million Pursuing Perfection grant from the Robert Wood Johnson Foundation. In addition to funding an improvement-science training program, the grant requires that the hospital undertake improvement projects. Hence, Kotagal develops hospital-wide View Details
- 07 Sep 2021
- News
Embracing Activism for Social Change
“We spoke to folks in California and Texas, asking questions about coalition building, data collection, evaluation, stakeholder management, and community engagement,” she says. “This was at a time when COVID-19 was exposing a big range of...
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Keywords:
Deborah Blagg
- March 2022 (Revised November 2022)
- Case
When Should CEOs Speak Out Publicly? The 2021 Georgia Voting Law
By: William W. George, Hubert Joly and Amram Migdal
This case describes the March 2021 passage of a voting and elections law in the U.S. state of Georgia and reactions by corporations and corporate leaders to the law. Included are a brief history of voting rights in the United States and Georgia and an overview of the...
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Keywords:
Voting Rights;
CEO Activism;
Communication;
Communication Intention and Meaning;
Communication Strategy;
Forms of Communication;
Announcements;
Spoken Communication;
Decision Making;
Judgments;
Voting;
Demographics;
Nationality;
Race;
Geography;
Geographic Location;
Geopolitical Units;
Country;
Government and Politics;
Government Administration;
Government Legislation;
Political Elections;
History;
Law;
Laws and Statutes;
Rights;
Leadership;
Leadership Style;
Management;
Management Skills;
Relationships;
Business and Community Relations;
Business and Government Relations;
Business and Stakeholder Relations;
Social Psychology;
Status and Position;
Society;
Civil Society or Community;
Culture;
Public Opinion;
Social Issues;
Societal Protocols;
United States;
Georgia (state, US)
- 07 Jul 2003
- Research & Ideas
The Organizational Model for Open Source
the open source community are often intrinsically motivated. It is important to realize, however, that hackers are a diverse group. I have interviewed hobbyists, students, academics, software professionals, and government workers who...
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Keywords:
by Mallory Stark
- 01 Jun 2010
- News
$how Me the Money
Baker: With a strong belief in change within the system, working to reduce corruption so that free markets will function better, to the benefit of rich and poor nations alike. Photos by Katherine Lambert Corruption. Said slowly, even the word seems to subvert and...
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