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All HBS Web
(7,462)
- People (21)
- News (1,113)
- Research (5,239)
- Events (5)
- Multimedia (5)
- Faculty Publications (4,297)
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ODBC - Research Computing Services
Database Server ODBC 40ms ODBC is an API for interacting with databases from any vendor and in any location. ODBC is widely supported by operating systems (e.g., Windows), database systems (e.g., MariaDB), and commonly-used tools such as Stata. This compatibility...
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SAS - Research Computing Services
Database Server SAS 4ms SAS on your Local Windows Machine SAS uses ODBC to connect to MariaDB. Please refer to our ODBC section on how to set up your ODBC driver and configure your Data Source. Once your connection settings are validated you may launch SAS and assign...
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Python - Research Computing Services
Database Server Python 4ms You can connect to MariaDB from python using the MySQL Connector/Python. It is developed by MySQL specifically to enable Python programs to access MySQL databases, using an API that is compliant with the Python database API specification v2.0...
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Newsletter - Research Computing Services
Newsletter Newsletter School Select one Harvard Business School Harvard College Division of Continuing Education Harvard School of Dental Medicine Harvard Divinity School Harvard Faculty of Arts & Sciences Graduate School of Design Graduate School of Education Graduate...
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Exporting - Research Computing Services
Database Best Practices Exporting 3ms Basics of Exporting The following is a basic overview of the export process. Please see the subsequent example for commands that are to be used. Complete documentation for the SELECT INTO FILE command to be run within MariaDB may...
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Rclone - Research Computing Services
Software Tools Rclone 3ms About rclone Many people use a web browser to transfer files between local and cloud storage. In comparison, Rclone is a robust command-line utility for synchronizing and transferring files to and from cloud storage. The command-line...
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SAS/CONNECT - Research Computing Services
PC SAS version 9.3 or 9.4 to connect to SAS 9.2 on the server): Compute Services (CS) Remote Library Services (RLS) Give user access to all of the View Details
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About Us - Research Computing Services
About Us Research Computing Services (RCS) is a centralized service that supports HBS faculty research with a staff of statisticians, data scientists, and experts in research...
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Software Tools - Research Computing Services
Compute Cluster Software Tools 3ms A variety of applications and libraries are supported on the cluster by default. Additional software, including older versions of software, can selectively be "turned on" in a user's environment via...
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Terminal - Research Computing Services
Database Server Terminal 3ms You can connect to MariaDB from Terminal. You would need to first log into the grid. For detailed instructions on grid login please refer to grid access via Terminal. Once your terminal session is running, you can connect to the MariaDB...
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NaviCat - Research Computing Services
Database Server NaviCat 8ms NaviCat is a user-friendly GUI for MariaDB. To purchase a license please contact us at research@hbs.edu. Once you have Navicat you will need to create a new connection to MariaDB. Under the File menu please select New Connection- MariaDB....
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Julia - Research Computing Services
Software Tools Julia 4ms The Julia programming language is a flexible dynamic language, appropriate for scientific and numerical computing, combining features of imperative, functional, and object-oriented programming. Julia provides ease and expressiveness for...
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Online Requests - Research Computing Services
Help Online Requests 3ms RCS Research Computing Environment Help Request Form Please use this form for questions, to request assistance, or to report a problem with the HBS Research Computing Environment....
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- October 2002 (Revised April 2007)
- Case
Dell Computers (A): Field Service for Corporate Clients
By: Frances X. Frei, Amy C. Edmondson and Corey B. Hajim
Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new market is the intense service element required to support the larger hardware. Specifically, the industry...
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Keywords:
Information Infrastructure;
Customer Relationship Management;
Job Cuts and Outsourcing;
Service Operations;
Business or Company Management;
Emerging Markets;
Problems and Challenges;
Service Delivery;
Computer Industry;
United States
Frei, Frances X., Amy C. Edmondson, and Corey B. Hajim. "Dell Computers (A): Field Service for Corporate Clients." Harvard Business School Case 603-067, October 2002. (Revised April 2007.)
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Logging In - Research Computing Services
Compute Cluster Logging In 8ms Follow our instructions to connect to the HBSGrid via a GUI or Terminal. Connection Requirements On-HBS-Campus TEST TEST To connect to the HBSGrid from on-campus, you must be connected to the HBS Network via...
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Running Jobs - Research Computing Services
Compute Cluster Running Jobs 7ms The most important goal for using the HBSGrid is for running programs and scripts that might consume more resources than are available on your desktop or laptop. These sections will provide information to...
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Data Practices - Research Computing Services
Geographic Analysis at Harvard Figshare Other Harvard Data Resources Data Science Services at IQSS DataFest (2020) HMS Data Management Working Group DataVerse Other Data Resources DataAbInitio blog: Managing Research Data Right, From the...
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- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
Wipro Technologies, an Indian outsource provider of software services, launches its own lean initiative. "In terms of operations and improvements, the service industries in general are a long way behind...
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Best Practices - Research Computing Services
contact Research Computing Services (research@hbs.edu) for a one-on-one customized review of your data including techniques and tricks that can be used to enhance and expedite your research. Software...
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Contact Us - Research Computing Services
Conference Link: https://hbs.zoom.us/j/479352769?pwd=LzZ4QVZXUDRXenY0bytEaFEvUFdtZz09 General Inquiries Research Computing Services Baker Library | Bloomberg Center B90 Boston, MA 02163 +1.617.495.6100...
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