Filter Results
:
(563)
Show Results For
-
All HBS Web
(3,761)
- Faculty Publications (563)
Show Results For
-
All HBS Web
(3,761)
- Faculty Publications (563)
Concepts →
←
Page 29 of
563
Results
- Research Summary
The Game Has Changed
By: Max H. Bazerman
Many prior books on negotiation, including books co-authored by Max Bazerman, have addressed how to create and claim value in negotiation. These ideas have proliferated in business schools, where negotiation is often the most popular course. Class participants... View Details
- Research Summary
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
By: W. Earl Sasser
W. Earl Sasser, Jr., Leonard A. Schlesinger, and James L. Heskett complted a multi-firm study that provides further empirical verification of relationships established in their earlier examinations of 'breakthrough' service and the service profit chain....
View Details
- Research Summary
Winning Coalitions
James K. Sebenius is examining the most effective ways to generate and sustain cooperation among a corporations many stakeholders. As the number of stakeholders grows, and management actions more often involve players outside the traditional chain of command and...
View Details
- ←
- 29