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All HBS Web
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- Faculty Publications (204)
- 2008
- Working Paper
The Artful Dodger: Answering the Wrong Question the Right Way
By: Todd Rogers and Michael I. Norton
What happens when people try to "dodge" a question they would rather not answer by answering a different question? In four online studies using paid participants, we show that listeners can fail to detect dodges when speakers answer similar—but objectively...
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Rogers, Todd, and Michael I. Norton. "The Artful Dodger: Answering the Wrong Question the Right Way." Harvard Business School Working Paper, No. 09-048, September 2008. (Revised September 2010.)
- January 2008 (Revised May 2008)
- Case
Comcast New England: A Journey of Organizational Transformation
By: Michael Beer and Anita Arun
This case describes how Kevin Casey, Comcast's New England Region general manager, transformed a low commitment and performance organization. When he took charge of this Comcast region he inherited an organization that was bureaucratic, had low customer satisfaction,...
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Keywords:
Transformation;
Interpersonal Communication;
Customer Satisfaction;
Employee Relationship Management;
Management Teams;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Performance Improvement;
Telecommunications Industry;
New England
Beer, Michael, and Anita Arun. "Comcast New England: A Journey of Organizational Transformation." Harvard Business School Case 908-405, January 2008. (Revised May 2008.)
- January 2008
- Background Note
Convertible Arbitrage
By: Joshua Coval and Erik Stafford
The goal of this simulation is to understand how convertible bonds can be viewed as a portfolio of simpler securities and to introduce an over-the-counter market. The convertible bonds that are available during the simulation are at-the-money and in-the-money so that...
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Coval, Joshua, and Erik Stafford. "Convertible Arbitrage." Harvard Business School Background Note 208-116, January 2008.
- January 2008
- Article
Where Will We Find Tomorrow's Leaders?
By: Linda A. Hill
Unless we challenge long-held assumptions about how business leaders are supposed to act and where they're supposed to come from, many people who could become effective global leaders will remain invisible, warns Harvard Business School professor Hill. Instead of...
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Keywords:
Talent and Talent Management;
Globalization;
Innovation Leadership;
Leadership Development;
Leadership Style;
Situation or Environment;
Personal Characteristics
Hill, Linda A. "Where Will We Find Tomorrow's Leaders?" Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 123–129. (Interview.)
- December 2007 (Revised December 2021)
- Case
The South Sea Company (A)
By: David A. Moss, Eugene Kintgen, Agnieszka Rafalska and Kimberly Hagan
In early 1720, the South Sea Company and the Bank of England were cometing for the right to issue new shares and to exchange those shares for government bons that were then in the hands of the public. The British government had already executed two such debt conversion...
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Keywords:
Borrowing and Debt;
Debt Securities;
Stock Shares;
Financial Strategy;
Bids and Bidding;
Business and Government Relations;
Banking Industry;
Financial Services Industry;
Great Britain
Moss, David A., Eugene Kintgen, Agnieszka Rafalska, and Kimberly Hagan. "The South Sea Company (A)." Harvard Business School Case 708-005, December 2007. (Revised December 2021.)
- November 2007
- Case
Differences at Work: Ben (A)
By: Sandra J. Sucher and Rachel Gordon
During a casual conversation one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark. What should Ben do?
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (A)." Harvard Business School Case 408-012, November 2007.
- Article
A Conversation with Jay Lorsch: Is the Minority Yelling Too Loud?
By: Jay W. Lorsch and William J. Holstein
Keywords:
Groups and Teams
Lorsch, Jay W., and William J. Holstein. "A Conversation with Jay Lorsch: Is the Minority Yelling Too Loud?" Q&A. Directorship 33, no. 1 (February–March 2007).
- October 2006 (Revised January 2008)
- Case
Allianz AG: Becoming a European Company
By: Jay W. Lorsch and Alexis Chernak
Focuses on the decision made by leadership at Allianz AG, the German insurance and financial services company, to complete a cross-border merger with the Italian insurance and financial services company, RAS. Allianz, however, could not complete the cross-border merger...
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Keywords:
Mergers and Acquisitions;
Business Organization;
Decision Choices and Conditions;
Cross-Cultural and Cross-Border Issues;
Governing and Advisory Boards;
Laws and Statutes;
European Union;
Germany;
Italy
Lorsch, Jay W., and Alexis Chernak. "Allianz AG: Becoming a European Company." Harvard Business School Case 407-049, October 2006. (Revised January 2008.)
- March 2006 (Revised April 2007)
- Case
Cinco de Mayo
By: Arthur I Segel, Nicolas P. Retsinas, David Margain and Andres Caldera Radonski
In 2004, Adrian Pandal is seeking financing for a residential conversion of a building in Mexico City's historic center district. He must convince potential lenders that the project is viable and that it makes sense to bet on the future potential of an area that, until...
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Keywords:
History;
Risk Management;
Opportunities;
Urban Development;
Investment;
Property;
Real Estate Industry;
Mexico City
Segel, Arthur I., Nicolas P. Retsinas, David Margain, and Andres Caldera Radonski. "Cinco de Mayo." Harvard Business School Case 206-115, March 2006. (Revised April 2007.)
- 2006
- Other Unpublished Work
The Impact of the SIC-NAICS Conversion on Industrial Organization Metrics: Evidence Building from Establishment Data
By: Glenn Ellison, Edward Glaeser and William R. Kerr
- November 2005
- Case
Michael Ovitz and The Walt Disney Company (A)
By: Jay W. Lorsch and Alexis Chernak
Faced with the need to hire a new president, The Walt Disney Co. pursued Michael Ovitz, a founder of the Creative Artist Agency. Although initially disinterested, Ovitz engaged in negotiations with Michael Eisner, CEO of The Walt Disney Co., in the summer of 1995...
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Keywords:
Corporate Governance;
Management Teams;
Selection and Staffing;
Negotiation;
Organizational Culture
Lorsch, Jay W., and Alexis Chernak. "Michael Ovitz and The Walt Disney Company (A)." Harvard Business School Case 406-065, November 2005.
- October 2004 (Revised July 2006)
- Background Note
Ownership Structure in Professional Service Firms: Partnership versus Public Corporation
By: Ashish Nanda
This case reviews the relative merits of partnership and public ownership structures in professional services firms. It also evaluates the various rationales for converting partnership professional services firms to publicly owned firms. Finally, the case highlights...
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Keywords:
Private Ownership;
Transition;
Partners and Partnerships;
Public Ownership;
Service Industry
Nanda, Ashish, and Lauren Prusiner. "Ownership Structure in Professional Service Firms: Partnership versus Public Corporation." Harvard Business School Background Note 905-038, October 2004. (Revised July 2006.)
- February 2004
- Article
How to Have an Honest Conversation About Your Strategy
By: Michael Beer and Russell Eisenstat
Beer, Michael, and Russell Eisenstat. "How to Have an Honest Conversation About Your Strategy." Harvard Business Review 82, no. 2 (February 2004): 82–89.
- 2003
- Working Paper
Ensure Your Survival by Leading an Organization Wide Conversation That Matters
By: Michael Beer and Russell Eisenstat
- July 2002 (Revised November 2002)
- Case
Crucial Conversations
By: Thomas J. DeLong and Vineeta Vijayraghavan
Todd McKenna, a third-year associate at an investment banking firm, confronts his boss. His boss had told him he would be the top paid associate at the firm, and McKenna finds out that this isn't true. He approaches his boss to find out why he was lied to.
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Keywords:
Interpersonal Communication;
Investment Banking;
Executive Compensation;
Employee Relationship Management;
Rank and Position;
Banking Industry
DeLong, Thomas J., and Vineeta Vijayraghavan. "Crucial Conversations." Harvard Business School Case 403-027, July 2002. (Revised November 2002.)
- March 2002 (Revised January 2003)
- Case
Microsoft: Positioning the Tablet PC
By: Youngme E. Moon and Christina L. Darwall
Microsoft is preparing for the launch of the Tablet PC, which allows users to use a pen (stylus) to run Windows and Windows applications, annotate documents, and create handwritten documents for later reference or even conversion to text. Microsoft's original equipment...
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Keywords:
Technological Innovation;
Product Positioning;
Market Entry and Exit;
Information Infrastructure;
Applications and Software;
Computer Industry
Moon, Youngme E., and Christina L. Darwall. "Microsoft: Positioning the Tablet PC." Harvard Business School Case 502-051, March 2002. (Revised January 2003.)
- December 2000
- Supplement
Thomas Weisel in Conversation with MBA Students March 29,2000
By: Thomas J. DeLong and Ashish Nanda
DeLong, Thomas J., and Ashish Nanda. "Thomas Weisel in Conversation with MBA Students March 29,2000." Harvard Business School Video Supplement 801-804, December 2000.
- Book Review
Book Review of Identity in Organizations: Building Theory Through Conversations edited by David A. Whetten and Paul C. Godfrey
By: J. Polzer
Polzer, J. "Book Review of Identity in Organizations: Building Theory Through Conversations edited by David A. Whetten and Paul C. Godfrey." Administrative Science Quarterly 45, no. 3 (September 2000): 625–628.
- May 2000
- Supplement
Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students
By: Ashish Nanda
Phyllis Yale, chairman of Bain's Compensation and Promotion Committee (CPC), discusses how the CPC decided on four promotion cases. She reflects on the impact of the promotion decision-making process on the firm.
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Nanda, Ashish. "Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students." Harvard Business School Video Supplement 800-503, May 2000.
- winter 2000
- Article
Closing the Strategic Generation Gap: A Conversation with Christopher Bartlett
By: C. A. Bartlett
Bartlett, C. A. "Closing the Strategic Generation Gap: A Conversation with Christopher Bartlett." Leader to Leader 15 (winter 2000): 27–32.