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- Faculty Publications (13)
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- All HBS Web (58)
- Faculty Publications (13)
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
anticipatory regret can lead to indecision and costly delays. 71 This anxiety can be particularly problematic for executives in fast-moving industries. Successful management teams in turbulent industries develop certain practices to cope...
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by Michael A. Roberto
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
is credible. Does your counterpart truly believe you're ready to walk away from the deal? There are two components to signaling that you won't back down from a threat. This is the dilemma confronting negotiators who make threats: Your...
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by Deepak Malhotra
- Web
Current State - Impact-Weighted Accounts
literacy, health, and education. Today, child mortality in the worst-off places is between 10-13%, far lower than the global estimates of 43% child mortality by the age of 5 in the early 19th century.[8] However, these gains are not without View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
reviews helps consumers choose cleaner restaurants, which is a pretty robust finding." Harvard Business School Assistant Professor Chiara Farronato and Georgios Zervas, an associate professor at Boston University, used machine learning to pull out so-called hygiene...
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- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
donations. This page also included an image of a globe. For each new item added to the donor’s online cart, a location marker would appear in a particular geographic region, signaling that the item would be donated to that part of the...
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by Carmen Nobel
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
extremely costly to both the firm and the individual. —Leslie A. Perlow But it is time to take the gilt off silence. Our research shows that silence is not only ubiquitous and expected in organizations but extremely View Details
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by Leslie A. Perlow
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
concessions will be more powerful when your counterpart views your initial demands as serious and reasonable. When it comes to labeling, there are a few rules to follow. First, let it be known that what you have given up (or what you have stopped demanding) is View Details
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by Deepak Malhotra
- 22 Feb 2022
- News
New Urban Order
next five years. “Imagine if we can go from coast to coast with autonomous trucks in two days.” “Imagine if we can go from coast to coast with autonomous trucks in two days.” TuSimple’s solution fuses camera, radar, lidar, and other sensor View Details
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Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by;
energy;
environment;
sustainability;
entrepreneurship;
Transit and Ground Passenger Transportation;
Transportation;
Water, Sewage and Supply Systems;
Utilities;
Construction of Buildings;
Construction;
Waste Management and Remediation Services;
Corporate Services
- 05 Dec 2012
- What Do You Think?
Should Managers Bother Listening to Predictions?
predictors. Taleb, in The Black Swan, worried that cataclysmic events (Sandy) are next to impossible to predict and too costly to prepare for, given the small probability that they will ever occur. Human beings by and large do not have...
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by James Heskett
- 01 Jun 2014
- News
Roads to Recovery
"We see infrastructure as a $60 trillion opportunity." —Jeffrey Immelt (MBA 1982), CEO, General Electric "Transportation offers the single best opportunity to make cities livable and affordable." —Scott Griffith, former CEO, Zipcar America has come to a crossroads—but...
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- 01 Dec 2015
- First Look
December 1, 2015
Abstract—Operational decisions under information asymmetry can signal a firm's prospects to less-informed parties, such as investors, customers, competitors, and regulators. Consequently, managers in these settings often face a tradeoff...
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Sean Silverthorne
- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
into your strategy right from the start. "There are certain things you won't know until you engage with the other side. In other words, negotiation is a dynamic, interactive process," Wheeler says. Whatever questions, offers, or threats you make are also View Details
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by Michael Blanding
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
place them in a readily available collective. Paramedics are a telling example given the costly implications of malpractice in the United States. Paramedics are supposed to bring patients to attending physicians (most often in emergency...
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by Martha Lagace
- 10 May 2017
- Research & Ideas
Amazon Web Services Changed the Way VCs Fund Startups
disproportionately de-emphasize those problems that are more complex and where it is more costly to learn.” It’s unclear whether those types of startups are being underfunded on an absolute basis or merely a relative basis compared with...
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- 13 Sep 2011
- First Look
First Look: September 13
and increase earnings management and CEO compensation following these board appointments. Read the paper: http://www.people.hbs.edu/lcohen/pdffiles/malcofrazIII.pdf Paying to Be Nice: Consistency and Costly Prosocial Behavior...
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Sean Silverthorne
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
census data on retail stores located in England, Sadun found that stricter planning restrictions against big-box stores actually coincided with independent retailers closing down or hiring fewer workers, a signal their business was...
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- 22 Jul 2015
- Research & Ideas
Name Your Price. Really.
customers, and recommended new coffees based on their preferences, signaling a communal norm. When asked what they would pay for the coffee, pro-social participants increased the amount they paid under the second condition but only by 13...
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- 24 Oct 2012
- Research & Ideas
Want People to Save More? Send a Text
safety net for emergencies, but also would reduce financial stress and improve their quality of life. "In the private sector, a lot of startups fail, and the market provides a signal about whether the product is viable," says...
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by Kim Girard
- 14 Jul 2009
- First Look
First Look: July 14
firms face market uncertainty about consumers' preferences for innovation on two product attributes and technology uncertainty about the success of their R&D investments. Firms can conduct costly market research before setting R&D...
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Martha Lagace
- 28 Jul 2015
- First Look
First Look: July 28, 2015
individuals make decisions in an operations management setting when there is information asymmetry among the participants. Common equilibrium assumptions yield the least cost separating outcome as the unique equilibrium. In this equilibrium, the more informed party...
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Carmen Nobel