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- Faculty Publications (12)
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- All HBS Web (108)
- Faculty Publications (12)
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
(Yu’e Bao), wealth management (Ant Fortune), digital-only banking (MYbank), credit scoring (Zhima Credit), and consumer credit portal (Ant Credit...
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Sean Silverthorne
- 22 Apr 2015
- Op-Ed
Reforming Greece: Myths and Truths
capital encourages business development." They gave a ranking of close to 6 before the crisis and 1.3 in 2014. To make things worse, credit rating agencies imposed filters that automatically downgraded ratings of Greek corporations...
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by George Serafeim
- 01 Oct 2000
- News
Laura Scher of Working Assets
Most of the money is taken from revenues generated by the Working Assets credit card, long-distance telephone, and Internet businesses, whose customers sign on for these services because they support the company's progressive stance and...
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Marguerite Rigoglioso
- 10 Jun 2015
- Research & Ideas
The Transparency Revolution in Corporate Reporting
materiality map for each industry. In our paper, we take those maps and construct scores showing how different companies are investing on material ESG issues. That allows investors to construct better risk profiles and portfolios that...
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Re: George Serafeim
- 09 Feb 2016
- First Look
February 9, 2016
Impossible, I draw out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the U.S. Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and...
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Sean Silverthorne
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
Professor Ryan Buell and doctoral student Moon Soo Choi caught my eye recently. Their study of a credit card offering to almost 400,000 customers of Commonwealth Bank, Australia’s largest, found that a typical promotion mentioning only...
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by James Heskett
- 21 Apr 2015
- First Look
First Look: April 21
majority of aggregate productivity gains, suggesting that ignoring this channel could lead to substantial bias in understanding the nature of gains from multinational production. Download working paper: http://ssrn.com/abstract=2101302 Implied Materiality and Material...
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Carmen Nobel & Sean Silverthorne
- 07 Oct 2014
- First Look
First Look: October 7
systematically give lower scores to research proposals closer to their own areas of expertise and to highly novel research proposals. We interpret the empirical patterns in relation to a range of theoretical mechanisms and discuss...
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Sean Silverthorne
- 01 Sep 2020
- News
Road Work
That leap was necessary because Camino’s members—whose businesses include restaurants, construction companies, beauty salons, and small manufacturers, among many others—don’t fit the traditional categories for risk assessment. Twenty-five percent of its borrowers, for...
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- 01 Jun 2013
- News
Minding The Gap
United States indicate that by age nine, African American and Hispanic students are 20 to 30 points below proficient cut off scores in math and reading. The high-school graduation rate in the 50 largest US cities is about 53 percent....
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- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
company. Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract— Collaborating with Yelp and the city of San Francisco, we revisit a canonical example of quality disclosure by...
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Dina Gerdeman
- 08 Mar 2017
- Op-Ed
Op-Ed: Can the Proposed American Health Care Act Improve on 'Obamacare'?
premiums. To incentivize people to sign up for plans, the AHCA proposes age-based tax credits for low- to middle-income individuals instead of a mandate, with older Americans receiving larger credits. Under Obamacare, older enrollees who...
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- 20 Jan 2015
- First Look
First Look: January 20
practices in over 1,800 schools educating 15-year-olds in eight countries. Overall, we show that higher management quality is strongly associated with better educational outcomes. The UK, Sweden, Canada, and the U.S. obtain the highest management View Details
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Sean Silverthorne
- 14 May 2013
- First Look
First Look: May 14
applicant quality and quantity. Overall, athletic success has a significant long-term goodwill effect on future applications and quality. However, students with lower than average SAT scores tend to have a stronger preference for athletic...
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Sean Silverthorne
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
advantage. Most of these retailers allowed consumers to buy on credit. Many, such as Marshall Field's, issued a store charge card to good customers. Charge cards and other possibilities for buying cosmetics on credit were particularly...
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- 01 Sep 2008
- News
Reality to News Biz: Drop Dead
Well, did you care about Watergate or Vietnam or Enron, just a few of the countless national episodes vivisected by a vigilant press? Should you care that a credit crisis is roiling markets the world over as business reporters move en...
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- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
volumes and the customer experience and net promoter score (NPS) that’s most contingent on happy outcomes for well-handled, urgent calls. For me, this is choice three, going wider into financial services, travel, and health care. Episodic...
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- 01 Jun 2016
- News
How Do We Win the Cyberwar?
Your credit card has already been stolen. You just don’t know it yet. Thomas knows it, though. (A 12-year IT security veteran, Thomas requested anonymity to protect the reputation of his employers, which have included Fortune 100...
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Dan Morrell; illustrations by Victo Ngai
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
Before completing the personal survey, some participants took a test called "Phind the phishing emails," in which they viewed screen shots of email messages and identified them as "just spam" or "phishing"—the common cybercrime of masquerading as a trustworthy source...
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by Carmen Nobel
- 01 Jun 2011
- News
The Best-Laid Plans
morning known as “Super Saturday,” 63 student teams present these and other ideas in the Aldrich classrooms where other people’s ventures are the usual topic of discussion. Judges — a mix of angel investors, VCs, serial entrepreneurs, and industry executives — View Details