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All HBS Web
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- Faculty Publications (304)
- November 2001 (Revised April 2005)
- Case
Lonestar
By: Michael A. Wheeler and Georgia Levenson
Explores the legal and ethical responsibilities of a manager who believes that he has heard of a serious instance of sexual harassment, but who has been implored by the victim not to report it. Discussion can focus on the immediate problem or be expanded to a broader...
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Keywords:
Working Conditions;
Management Practices and Processes;
Ethics;
Crisis Management;
Legal Liability
Wheeler, Michael A., and Georgia Levenson. "Lonestar." Harvard Business School Case 902-006, November 2001. (Revised April 2005.)
- July 2001 (Revised February 2003)
- Case
Recall 2000: Bridgestone Corp. (A)
By: Lynn S. Paine
In September 2000, the president of Bridgestone-Firestone, the U.S. subsidiary of Japan's Bridgestone Corp., was invited to appear before a U.S. congressional subcommittee investigating the August 2000 recall of more than 6.5 million tires made by the subsidiary. The...
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Keywords:
History;
Crisis Management;
Business Processes;
Cross-Cultural and Cross-Border Issues;
Manufacturing Industry;
Auto Industry;
Rubber Industry;
Japan;
United States
Paine, Lynn S. "Recall 2000: Bridgestone Corp. (A)." Harvard Business School Case 302-013, July 2001. (Revised February 2003.)
- June 2000
- Case
Lifeline Systems, Inc. (A)
By: H. Kent Bowen and Marilyn Matis
Lifeline Systems provides emergency response equipment to the elderly who live at home. The company uses local hospitals to market, sell, and install these units in homes, while the hospital monitors and calls for aid to respond to emergency calls from the elderly...
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Keywords:
Health Care and Treatment;
Product Marketing;
Sales;
Problems and Challenges;
Growth and Development Strategy;
Managerial Roles;
Service Operations;
Information Infrastructure;
Age;
Service Delivery;
Restructuring;
Crisis Management;
Health Industry;
Service Industry
Bowen, H. Kent, and Marilyn Matis. "Lifeline Systems, Inc. (A)." Harvard Business School Case 600-099, June 2000.
- April 2000 (Revised July 2001)
- Case
Oxford Health Plans (B): Crisis Strikes
By: Robert S. Huckman and Jody H. Gittell
Supplements the (A) case. A rewritten version of an earlier supplement.
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Huckman, Robert S., and Jody H. Gittell. "Oxford Health Plans (B): Crisis Strikes." Harvard Business School Case 800-366, April 2000. (Revised July 2001.)
- March 2000
- Teaching Note
Oxford Health Plans (A): Specialty Management [and] Oxford Health Plans (B): Crisis Strikes TN
By: James L. Heskett, Richard M.J. Bohmer and Jody H. Gittell
Teaching Note for (9-898-042) and (9-800-366).
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- February 2000 (Revised April 2000)
- Case
Microsoft, 2000
By: Michael G. Rukstad, David B. Yoffie and Carl Johnston
Surveys five threats to the sustainability of Microsoft's strategy (imitation, substitution, hold-up, slack, and saturation) and examines Microsoft's response to these threats. Teaching purpose: To evaluate the sustainability of Microsoft's competitive advantage.
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Keywords:
Technological Innovation;
Business or Company Management;
Growth and Development Strategy;
Growth Management;
Planning;
Competitive Strategy;
Competitive Advantage;
Corporate Strategy;
Information Technology;
Information Technology Industry
Rukstad, Michael G., David B. Yoffie, and Carl Johnston. "Microsoft, 2000." Harvard Business School Case 700-071, February 2000. (Revised April 2000.)
- January 1999 (Revised June 2006)
- Case
Advanced Technologies, Inc.
By: Thomas R. Piper
The CEO of a semiconductor equipment manufacturer is assessing the financial forecasts and financing plan prepared by the chief financial officer. Continued rapid growth will create substantial financing pressures, especially if profitability fails to recover and/or if...
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Keywords:
Forecasting and Prediction;
Earnings Management;
Financial Condition;
Financial Reporting;
Risk and Uncertainty;
Economic Slowdown and Stagnation;
Outcome or Result;
Growth and Development;
Crisis Management;
Profit;
Financial Strategy;
Semiconductor Industry;
Manufacturing Industry
Piper, Thomas R. "Advanced Technologies, Inc." Harvard Business School Case 299-042, January 1999. (Revised June 2006.)
- December 1998 (Revised June 1999)
- Case
STT Aerospace
By: Richard G. Hamermesh and Jeremy Dann
Experienced entrepreneur Charles Damon conducted a "roll-up" from 1987-1994 within the commercial airliner interior products industry. Damon's company, STT Aerospace, took advantage of an industry-wide recession in the early 1990s by buying when asset prices were low....
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Keywords:
Retention;
Business Strategy;
Selection and Staffing;
Entrepreneurship;
Financial Crisis;
Growth and Development Strategy;
Compensation and Benefits;
Employee Stock Ownership Plan;
Acquisition;
Product Development;
Aerospace Industry
Hamermesh, Richard G., and Jeremy Dann. "STT Aerospace." Harvard Business School Case 399-056, December 1998. (Revised June 1999.)
- December 1997 (Revised February 2002)
- Case
Franco Bernabe at ENI (A)
By: Linda A. Hill, Jennifer Suesse and Mara Willard
Describes Franco Bernabe's ascent to leadership at ENI, Italy's national oil and gas company. Illustrates Bernabe's early career experiences in academia, as the chief economist at Fiat. Then describes his arrival at ENI during the early 1980s, where he became first the...
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Keywords:
Leadership Style;
Personal Development and Career;
Management Teams;
Management Style;
Strategic Planning;
Crisis Management;
Privatization;
Italy
Hill, Linda A., Jennifer Suesse, and Mara Willard. "Franco Bernabe at ENI (A)." Harvard Business School Case 498-034, December 1997. (Revised February 2002.)
- December 1997
- Case
Franco Bernabe at ENI (B)
By: Linda A. Hill, Jennifer Suesse and Mara Willard
Supplements the (A) case.
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Keywords:
Leadership Style;
Personal Development and Career;
Management Teams;
Management Style;
Strategic Planning;
Crisis Management;
Privatization;
Italy
Hill, Linda A., Jennifer Suesse, and Mara Willard. "Franco Bernabe at ENI (B)." Harvard Business School Case 498-035, December 1997.
- September 1997
- Case
Information at the World Bank: In Search of a Technology Solution (A)
By: W. Earl Sasser, Josep Valor and Carin-Isabel Knoop
Information Technology Services Director Mohamed Muhsin planned to restructure the World Bank's information technology in response to President Jim Wolfensohn's call to build a knowledge bank. Several reorganization efforts taken by the bank in the 1980s led to a...
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Keywords:
Restructuring;
Information;
Knowledge Management;
Mission and Purpose;
Technology;
Public Administration Industry
Sasser, W. Earl, Josep Valor, and Carin-Isabel Knoop. "Information at the World Bank: In Search of a Technology Solution (A)." Harvard Business School Case 898-053, September 1997.
- September 1997 (Revised August 2007)
- Case
Bankruptcy and Restructuring at Marvel Entertainment Group
By: Benjamin C. Esty and Jason Auerbach
Marvel Entertainment Group is the leading comic book publisher in the United States, with superheros like Spider-Man, the Incredible Hulk, the X-Men, and Captain America. It is also one of the leading manufacturers of sports and entertainment trading cards under the...
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Keywords:
Restructuring;
Decision Choices and Conditions;
Borrowing and Debt;
Insolvency and Bankruptcy;
Governance Controls;
Courts and Trials;
Planning;
Entertainment and Recreation Industry
Esty, Benjamin C., and Jason Auerbach. "Bankruptcy and Restructuring at Marvel Entertainment Group." Harvard Business School Case 298-059, September 1997. (Revised August 2007.)
- September 1997 (Revised May 1998)
- Case
Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace
By: Lynn S. Paine and Dale Coxe
This case details the sexual harassment case brought against Mitsubishi Motor Manufacturing of America by nearly 300 female employees in April 1996. The recommendations developed for the company by former U.S. Labor Secretary Lynn Marten are presented. In response to...
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Keywords:
Ethics;
Moral Sensibility;
Groups and Teams;
Organizational Culture;
Organizational Change and Adaptation;
Behavior;
Attitudes;
Problems and Challenges;
Working Conditions;
Crime and Corruption;
Auto Industry;
United States
Paine, Lynn S., and Dale Coxe. "Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace." Harvard Business School Case 398-028, September 1997. (Revised May 1998.)
- January 1997 (Revised March 1997)
- Case
Crisis at the Federal Reserve: Arthur Burns and the Stagflation of 1973-75
By: David A. Moss and Wyatt C. Wells
Briefly examines the history of the Federal Reserve System up through 1970 and then delves into how the central bank, under the leadership of Arthur F. Burns, responded to the "stagflation" of the early 1970s. It culminates with the Federal Reserve's response to the...
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- December 1996 (Revised June 1997)
- Case
Trinity College (A)
By: F. Warren McFarlan and Jaan Elias
Trinity College was an elite, private, liberal-arts college of some 1,800 students located in Hartford, CT. When Tom Gerety was chosen as Trinity's 17th president in 1989, he pledged to stay for ten years. Now less than five years at the job, Gerety announced he was...
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Keywords:
Higher Education;
Crisis Management;
Management Succession;
Planning;
Social Enterprise;
Education Industry;
Connecticut
McFarlan, F. Warren, and Jaan Elias. "Trinity College (A)." Harvard Business School Case 397-068, December 1996. (Revised June 1997.)
- November 1996
- Case
Del Webb Corporation (B), The
By: Jay W. Lorsch and Samanta Graff
On November 16, 1987, the Del Webb board appointed Phil Dion chairman and CEO. This case outlines the development and implementation of a strategy to focus exclusively on real estate development and to liquidate all other assets. Discusses the appointment of two new...
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Keywords:
Crisis Management;
Management Succession;
Strategic Planning;
Governing and Advisory Boards;
Business and Shareholder Relations;
Conflict of Interests;
Real Estate Industry
Lorsch, Jay W., and Samanta Graff. "Del Webb Corporation (B), The." Harvard Business School Case 497-017, November 1996.
- November 1996
- Case
Del Webb Corporation (C), The
By: Jay W. Lorsch and Samanta Graff
Dion and the other Del Webb directors were open to having Industrial Equity Pacific (IEP) and Webcott Holdings representation on the board. The IEP representative was perceived as reserved and lacking in sophistication. Cotter of Webcott, however, struck the directors...
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Keywords:
Crisis Management;
Management Succession;
Strategic Planning;
Governing and Advisory Boards;
Horizontal Integration;
Conflict Management
Lorsch, Jay W., and Samanta Graff. "Del Webb Corporation (C), The." Harvard Business School Case 497-019, November 1996.
- April 1996 (Revised June 1996)
- Case
Cleveland Turnaround (D), The: Challenges for the Future
By: James E. Austin and Jaan Elias
Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private...
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Austin, James E., and Jaan Elias. "Cleveland Turnaround (D), The: Challenges for the Future." Harvard Business School Case 796-154, April 1996. (Revised June 1996.)
- January 1995 (Revised June 1997)
- Case
Walt Disney Company, 1994: A Tumultuous Year
By: David J. Collis and Elizabeth Wynne Johnson
Focuses on a six-month period in 1994, during which the company experienced a series of dramatic upheavals. The events described include: 1) the sudden death of company president Frank Wells; 2) a health crisis facing Chairman Michael Eisner; 3) the "departure" of...
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Keywords:
Business Divisions;
Business Exit or Shutdown;
Business Startups;
Resignation and Termination;
Crisis Management;
United States
Collis, David J., and Elizabeth Wynne Johnson. "Walt Disney Company, 1994: A Tumultuous Year." Harvard Business School Case 395-109, January 1995. (Revised June 1997.)
- February 1993 (Revised March 2003)
- Case
India (A)
By: Richard H.K. Vietor, Waleed J. Iskandar and Max L. Weston
Outlines India's import substitution strategy and its planned development process. The effects of the difficult political and social context on economic development are analyzed. The failure of the system to achieve sustainable growth and improvement leads to attempts...
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Keywords:
Strategy;
Ethnicity;
Development Economics;
Trade;
Economic Growth;
Policy;
Government and Politics;
India
Vietor, Richard H.K., Waleed J. Iskandar, and Max L. Weston. "India (A)." Harvard Business School Case 793-112, February 1993. (Revised March 2003.)