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Show Results For
-
All HBS Web
(5,000)
- People (13)
- News (1,282)
- Research (2,805)
- Events (7)
- Multimedia (83)
- Faculty Publications (1,978)
John A. Quelch
John A. Quelch is the Leonard M. Miller University Professor and Vice Provost at the University of Miami and Dean of Miami Business School. He is also the Charles Edward Wilson Professor of Business Administration Emeritus at Harvard Business School. Until 2017, he... View Details
- January 2001
- Case
First Community Bank (B): Community Banking Group
By: Rosabeth M. Kanter and Daniel Galvin
After nine years of leading First Community Bank (FCB), BankBoston's unique venture targeting low- to moderate-income communities, and finally gaining recognition and respect for her efforts, Gail Snowden must once again faces the challenge of justifying FCB's value,...
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Keywords:
Mergers and Acquisitions;
Valuation;
Organizational Change and Adaptation;
Problems and Challenges;
Business and Community Relations;
Banking Industry
Kanter, Rosabeth M., and Daniel Galvin. "First Community Bank (B): Community Banking Group." Harvard Business School Case 301-086, January 2001.
- 28 Apr 2021
- News
Psychological Safety in a Hybrid World
- 08 Jan 2019
- News
The Harsh Reality of Innovative Companies
- January 2023 (Revised April 2024)
- Case
First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)
By: Ranjay Gulati, Akhil Iyer and Joel Malkin
Over a history of more than 240 years, the United States Marine Corps has forged a distinct culture and institutional identity centered on its “warrior ethos.” In the wars of American history, Marines fought with uncommon valor, rising to international prominence for...
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Keywords:
Change Management;
Transformation;
Talent and Talent Management;
Government Administration;
Management Practices and Processes;
Management Systems;
Organizational Change and Adaptation;
Organizational Culture;
Performance Effectiveness;
United States
Gulati, Ranjay, Akhil Iyer, and Joel Malkin. "First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)." Harvard Business School Case 423-051, January 2023. (Revised April 2024.)
- November 2003 (Revised April 2004)
- Case
Internal Governance and Control at Goldman Sachs: Block Trading
By: Malcolm S. Salter and Ratna Sarkar
Although the explicit problem presented in the case concerns pricing a block trade, the real issue involves the decision-making and oversight processes used to arrive at a price that is appropriate for both the client and Goldman Sachs. Asks students in assignment...
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Keywords:
Price;
Governance Controls;
Trust;
Organizational Culture;
Decision Making;
Financial Services Industry
Salter, Malcolm S., and Ratna Sarkar. "Internal Governance and Control at Goldman Sachs: Block Trading." Harvard Business School Case 904-026, November 2003. (Revised April 2004.)
- 15 Oct 2019
- News
Level of campus sexual violence largely unchanged, survey says
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
customers. And they take time. So it's not surprising that not all of the organizations that have implemented parts of the concept have utilized it as a driving force for an entire business. Hardest of all is the cultural change that you...
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Keywords:
by Sean Silverthorne
- September 2003
- Case
Driving Change at Seagate
By: Rosabeth M. Kanter, Douglas A Raymond and Lyn Baranowski
A new CEO, Steve Luczo, together with COO Bill Watkins, have led a turnaround of Seagate, raising productivity dramatically and increasing innovation through teamwork, cross-functional collaboration, and other transformations in the culture of this manufacturer of disk...
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Keywords:
Growth and Development;
Transformation;
Business and Shareholder Relations;
Collaborative Innovation and Invention;
Groups and Teams;
Performance Productivity;
Initial Public Offering;
Going Public;
Information Technology Industry
Kanter, Rosabeth M., Douglas A Raymond, and Lyn Baranowski. "Driving Change at Seagate." Harvard Business School Case 304-002, September 2003.
- 27 Nov 2013
- News
Five Challenges China Must Meet by 2034
The Ordinary Heroes of the Taj Hotel
On the 26th of November 2008, a group of terrorists struck a dozen targets in Mumbai, India including the iconic, 103-year old Taj Palace Hotel. The siege at the hotel lasted two days and three nights and was covered extensively by international media. But there is an...
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- January 2021 (Revised February 2021)
- Case
TCS: From Physical Offices to Borderless Work
By: Prithwiraj Choudhury and Malini Sen
Tata Consultancy Services (TCS), a multinational IT services company headquartered in Mumbai, is a subsidiary of one of India’s most reputed conglomerates, the Tata Group. In 2020, TCS was valued at $144.7 billion, the highest for any company in the IT sector,...
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Keywords:
Remote Work;
Organizational Structure;
Change Management;
Transformation;
Decision Choices and Conditions;
Customer Satisfaction;
Information Technology Industry;
India;
Asia;
United States;
Europe
Choudhury, Prithwiraj, and Malini Sen. "TCS: From Physical Offices to Borderless Work." Harvard Business School Case 621-081, January 2021. (Revised February 2021.)
- Web
Live from Klarman Hall - Alumni
disagreements productively and help employees at all levels do so. Tactics include training that defuses fears of disagreeing; encourages people to cultivate a receptive mindset; teaches people to choose words carefully, hedge claims, and emphasize areas of agreement;...
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- Web
Activities, Government & Clubs - MBA
Business AssociationAustralian & New Zealand Club BB-School BladesBeyond Dance ClubBlack Investment ClubBlockchain & Crypto ClubBoat ClubBrazilian-Portuguese Cultural ClubBrew ClubBusiness of Sports Club CCanadian ClubCannabis Business...
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- January 2002 (Revised June 2002)
- Background Note
A Note on Building and Leading Your Senior Team
By: Linda A. Hill and Maria Farkas
As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance. Team building with powerful senior executives presents special challenges, including competition for their boss'...
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Keywords:
Talent and Talent Management;
Globalized Markets and Industries;
Selection and Staffing;
Leadership;
Management Teams;
Operations;
Organizational Culture;
Rank and Position;
Strategy
Hill, Linda A., and Maria Farkas. "A Note on Building and Leading Your Senior Team." Harvard Business School Background Note 402-037, January 2002. (Revised June 2002.)
- August 2009
- Case
Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era
By: David A. Thomas and Stephanie Creary
This case profiles PepsiCo's diversity journey under the leadership of former chairman and CEO Steve Reinemund who instituted diversity as one of the company's strategic imperatives. It demonstrates the ways in which Reinemund partnered with his leadership team and...
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Keywords:
Diversity;
Leadership;
Growth and Development Strategy;
Organizational Culture;
Performance Effectiveness;
Business and Stakeholder Relations;
Food and Beverage Industry;
United States
Thomas, David A., and Stephanie Creary. "Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era." Harvard Business School Case 410-024, August 2009.
- 06 Oct 2023
- Book
Yes, You Can Radically Change Your Organization in One Week
The biggest, thorniest organizational problems can be solved in just one week, say Frances Frei and Anne Morriss, coauthors of the new book Move Fast and Fix Things. Armed with decision-making power and the right change-management toolkit, leaders don’t need to work...
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Keywords:
by Kristen Senz
Pietro Satriano
Pietro Satriano is a Senior Lecturer at Harvard Business School. He sits on the boards of CarMax, the largest omni-channel used car retailer in the U.S. and Metro, a large regional grocery retailer in Canada. Pietro advises a number of food-tech startups and acts... View Details