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- Faculty Publications (122)
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- All HBS Web (832)
- Faculty Publications (122)
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
The mission: To sell more laptops. The market: Rural China. The challenge: The business partner wants to know what laptop features would be appealing to customers in rural China. Landing in Shanghai with eight days to find out, a team of...
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- 07 Sep 2011
- First Look
First Look: Sept. 7
decentralized banks are also more responsive to their own competitive environment. They are more likely to expand credit when faced with competition but also cherry pick customers and restrict credit when they have market power. This...
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Sean Silverthorne
- 07 Mar 2017
- First Look
First Look at New Research, March 7
quarter of fiscal year 2015. Apple also faced some criticism from consumers regarding the iPhone 6 and iPhone 6 Plus Upgrade Program. A September 2016 survey reported that an increasing number of customers decided to subscribe to the...
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Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
the ability to achieve a goal, which in turn translates into higher rates of learning. We test the resulting model experimentally, using a mixed-method design that combines two laboratory experiments with a field experiment conducted in a...
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Sean Silverthorne
- 01 Jun 2015
- News
Screen Grab
for soccer fans, FirstRowSports. The NFL’s as-yet-unnamed foray into online streaming will test the waters with an October 25 game only available online. The cable and telecom industry has taken note, evidenced by its heavy lobbying...
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Keywords:
Julia Hanna;
HBO;
Netflix;
Hulu;
Vimeo;
YouTube;
Telecommunications;
Information;
Arts, Entertainment
- 27 May 2009
- First Look
First Look: May 27, 2009
on a farsighted version of strong dominance (cf., Roth and Postlewaite, 1977) if no individual is indifferent between his endowment and the endowment of someone else. Download the paper: http://www.hbs.edu/research/pdf/09-129.pdf Altruistic Dynamic Pricing with View Details
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Martha Lagace
- Web
Podcast - Managing the Future of Work
like? What does their work style and work time look like? Our research indicates that the best employers and the ones that are able to attract and retain the best talent are the ones that spend as much time on the employee experience as they do on their View Details
- 08 Oct 2013
- First Look
First Look: October 8
differential between inflation-indexed and nominal bond yields, we separately test for time-varying real rate risk premia, inflation risk premia, and liquidity premia in U.S. and U.K. bond markets. We find strong, model independent...
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Sean Silverthorne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
Internalization of advertising services is much more widespread than has hitherto been appreciated and varies widely across industries. To explain this variation, we draw on concepts from research on scale economies and transaction costs to develop a set of hypotheses...
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Martha Lagace
- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time....
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Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
perspectives of marketing strategies, store operations, and relationships between customers and store clerks. However, the significance of the development of cellophane as a new packaging material, and the role of packaging manufacturers...
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Sean Silverthorne
- 29 Jan 2007
- Research & Ideas
The Business Press Is a Watchdog that Bites
company, through suppliers or customers at trade shows saying something was weird, or through tracking the names of people who had been involved in fraud in the past and finding another company they're in. The press's next most frequent...
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- 31 Jan 2012
- First Look
First Look: Jan. 31
literacy may slow adoption of these products. This article reports on a field experiment that offered an innovative new financial product, rainfall insurance, to 600 small-scale farmers in India. A customized financial literacy and...
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Sean Silverthorne & Carmen Nobel
- Web
From the Chief Financial Officer - Annual Report 2020
projected to decline in fiscal 2021. Similarly, in Executive Education, pivoting to a virtual format and developing strategies to leverage online platforms for customized offerings will take time. Revenue from Executive Education, then,...
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- 01 Jun 2017
- News
Supercharged
stations.” Automakers, which have a vested interest in making that happen sooner rather than later, are not standing idly by. Ford, for example, is testing wireless charging technology, and last November, the automaker signed an agreement...
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- 01 Jun 1997
- News
Sorting Myth from Reality at Hong Kong Conference
variety of distinguished panelists and participants tested myths, inspected realities, and questioned opportunities. Rafael Hui, Hong Kong's secretary for Financial Services, delivered an upbeat presentation on Hong Kong's future after...
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Alejandro Reyes
- Web
Podcast - Managing the Future of Work
how do you account for the fact that, if we work at two of the world’s most distinguished business schools, we have lots of alumni who are CEOs in C-suites, renowned investors. And many of them, certainly the public company CEOs, I believe, will pass a lie detector...
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- Web
Podcast - Managing the Future of Work
engineering team’s velocity and quality? How do I look at my customer support organization and what customer satisfaction metrics look like? And how am I performing against my service-level agreements?”...
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- Web
Podcast - Managing the Future of Work
Business School—but they don’t know how to get it off the ground. They don’t know how to get those initial customers to test that minimum viable product and begin to start a virtuous cycle of learning and...
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- 08 May 2007
- First Look
First Look: May 8, 2007
Z. Ahmed, and Charles Cohen Abstract We use yearly variations in the price of oil to construct a powerful new instrument to test the impact of an important but often-overlooked foreign aid channel: money given by wealthy OPEC nations to...
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Martha Lagace