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- All HBS Web (99)
- Faculty Publications (13)
- 23 Oct 2007
- First Look
First Look: October 23, 2007
attempting to grow its customer base by increasing the number of new checking accounts. Like many banks, Central saw checking accounts as an important tool for customer acquisition and loyalty-building....
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Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
growing income inequality in the United States and high household indebtedness. Most accounts trace the U.S. idea of credit-as-welfare to the period of wage stagnation and welfare retrenchment that began in the early 1970s. Using France...
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Sean Silverthorne
- Fast Answer
India - Industry specific research
href="https://www.mohfw.gov.in/" style="font-size: 11.5718px; font-family: "Lucida Grande", Arial, Verdana, Geneva, Helvetica, sans-serif; font-weight: bold; border-bottom: 1px dotted rgb(153, 153, 153); color: rgb(0, 101, 202);">Ministry of Health &...
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- 17 Jul 2007
- First Look
First Look: July 17, 2007
film rental and return patterns of a sample of online DVD rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs...
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Martha Lagace
- 01 Oct 2013
- First Look
First Look: October 1
often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to...
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Sean Silverthorne
- 05 Sep 2012
- First Look
First Look: September 5
markets. We find that introducing a signaling mechanism increases the welfare of workers and the number of matches, while the change in firm welfare is ambiguous. A signaling mechanism adds the most value...
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Sean Silverthorne
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
evolved a strong sense of responsibility for the welfare of their societies as they continue to overcome past legacies of impoverishment. Three recently added interviews illuminate these themes of transformational change and societal...
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- 02 Aug 2016
- First Look
August 2, 2016
increasingly valuable offerings change where households go online, but not their general online attention patterns. This conclusion has important implications for competition and welfare in other markets for attention. Download working...
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Sean Silverthorne
- 26 Mar 2013
- First Look
First Look: March 26
ones. Findings: Our key counterintuitive finding is that Japanese and American founders of entrepreneurial firms are more similar than is often suggested. We first find that in both Japan and the U.S., achievement motivation is positively related to View Details
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Sean Silverthorne
- 16 Dec 2014
- First Look
First Look: December 16
Evidence from Randomized Survey Experiments By: Kuziemko, Ilyana, Michael I. Norton, Emmanuel Saez, and Stefanie Stantcheva Abstract—We analyze randomized online survey experiments providing interactive, customized information on U.S....
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Sean Silverthorne
- 15 May 2012
- First Look
First Look: May 15
monopoly incumbent would set the welfare-maximizing level of trade, this result indicates that platform competition may lead to a market failure: competition results in a lower level of trade and lower welfare than a monopoly. We also...
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Carmen Nobel
- 26 Feb 2008
- First Look
First Look: February 26, 2008
short term, but produces complementary effects in both the catalog and the online channels in the long term; the complementary effects, which are magnified in the online channel, more than overcome the initial losses in the catalog channel. View Details
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Martha Lagace
- 08 Jul 2008
- First Look
First Look: July 8, 2008
in two major product lines for a large enterprise software vendor to examine the use and success of pricing and product strategies. Regarding pricing, the paper demonstrates that the vendor engages in significant "bargain-then-ripoff" pricing; View Details
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Martha Lagace
- 21 Oct 2014
- First Look
First Look: October 21
of 2.5 million U.S. respondents, and Eurobarometer data that cover multiple business cycles over four decades. This research provides a new perspective on the welfare cost of business cycles with implications for growth policy and our...
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Sean Silverthorne
- 14 Feb 2012
- First Look
First Look: February 14
today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams,...
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Carmen Nobel
- 02 Mar 2010
- First Look
First Look: March 2
legal change applied). These reductions in agency costs were followed by an increase in average leverage and a reduction in interest costs. Finally, we can estimate the welfare implications of agency costs, because firm values increased...
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Martha Lagace
- 15 Nov 2016
- First Look
November 15, 2016
levels and frequency of default typical of emerging markets even if the household impatience parameter is calibrated to local interest rates. A quantitative exercise calibrated to Brazil finds welfare gains of the optimal fiscal policy to...
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Sean Silverthorne
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
contest. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=54708 June 2018 Management Science Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged By: Lee, Clarence, Elie Ofek, and Thomas...
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Dina Gerdeman
- 28 Aug 2012
- First Look
First Look: August 28
conditionally decreases global emissions. Three sources of potential welfare improvement realized through carbon tariffs require both foreign comparative advantage and endogenous technology choice, underscoring the importance of...
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Sean Silverthorne
- 11 Apr 2017
- First Look
First Look at New Research, April 11
identify the change to welfare when demand-enhancing effects are considered generally. Finally, we present some solutions to the challenge of identifying welfare effects, and we suggest guidelines for future...
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