Show Results For
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All HBS Web
(12,810)
- Faculty Publications (3,314)
Show Results For
-
All HBS Web
(12,810)
- Faculty Publications (3,314)
- 2024
- Chapter
The 10 Rules of Investing: Best Practices for Building Wealth and taking Care of Your Future Self
- Research Summary
The Baby Business: How Markets are Changing the Future of Birth
- Teaching Interest
The Business of Entertainment, Media, and Sports (MBA)
- Forthcoming
- Book
The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create
NFTs aren’t just pictures on the internet, or a fad that has come and gone. Rather, they’re a new technology for creating digital assets and... View Details
- Research Summary
The Ownership of Deep Metaphors
- Research Summary
The Psychology of Conversation
Conversation is a profound part of the human experience. To share our ideas, thoughts, and feelings with each other, we converse face to face and remotely—via phone, email, text message, online comment boards, and in contracts. Conversations form the bedrock of our... View Details
- Research Summary
The Role of Information Technology in the Provision of Services
- Teaching Interest
The Startup Toolkit
- Research Summary
The Unexpected Effects of Workplace Transparency
Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details
- Research Summary
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
- Teaching Interest
Transforming Customer Experiences - Executive Education
- Forthcoming
- Article
Transitioning Into Retirement: The Interplay of Self and Life Structure
- Research Summary
Trust
In this research, I aim to provide a practical orientation to trust—how to build it, how it can be damaged, how it might be repaired—grounded in my experience as an executive and in the research on organizational trust and moral philosophy. As a case researcher, I... View Details
- Teaching Interest
Why You Should Care: Creating the Conditions for of Excellence
CCE explores how to identify and overcome the barriers to personal and professional excellence. Through a series of case studies we will investigate the common challenges that hinder even the most effective... View Details
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