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- All HBS Web (175)
- Faculty Publications (71)
- 17 Sep 2007
- Research & Ideas
Broadband: Remaking the Advertising Industry
performance, because they're not sure that [a television show is] being watched. And they're not sure who is watching the show. There's a lot of discomfort with what they're actually getting in terms of audience and even disagreement on...
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- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
shielded them from responsibility. The lack of performance standards related directly to the organization's inability to deal with conflict. Many managers could not abide open conflict in meetings. Disagreements over issues were...
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by Bill George
- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
constructive agreement. As disagreement and conflict intensify, sophisticated negotiators should expect biased perceptions, both on their own side and the other side. Less seasoned players tend to be shocked and outraged by perceived...
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by James K. Sebenius
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
breaks down or needs expediting. And how about her uncanny ability to decode behavioral cues—subtle signs of disagreement or even hostility among subordinates in meetings? How does she do that? That storehouse of unwritten process...
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by Dorothy Leonard & Walter Swap
- 14 Jan 2002
- Research & Ideas
Countries on the Cusp: The Power of Nationalism
disagreement, but the fact that there was so much disagreement within Ukrainian society meant that, clearly, the Ukrainian government was doing the most reasonable thing it could do by trying to mediate the divide between East and West....
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by Martha Lagace
- 14 Apr 2021
- News
The First Five Years: Mike Gandy Auzenne (MBA 2016)
for an extra hour of studying, versus going straight to bed. I learned to maintain respect through overcoming disagreements I had with teammates, players on other teams, and my coaches. These three overarching lessons transpire through...
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- 19 Sep 2006
- First Look
First Look: September 19, 2006
distribution will fundamentally change the number and variety of products that consumers purchase. However, there is sharp disagreement about what type of change will occur. Proponents of the "long tail" idea argue that a sharp...
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Sean Silverthorne
- 01 Dec 2008
- News
Back to the Future
since 2000: “A belief in easy answers; a disagreement over the basic nature of the energy problems and the roles of various actors; sharp shifts in perceptions of shortage or glut conditions; and an inability to tie domestic energy,...
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- 23 Jan 2006
- Research & Ideas
Financial Reporting Goes Global
study. Of course, there are also political issues and disagreements that are slowing the progress of the IASB. The IASB has had problems getting some standards through in Europe. They recently had to withdraw guidance on hedging because...
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- 23 Sep 2014
- First Look
First Look: September 23
corporate) now needed to understand how and why they were doing so and to make sure that those edits were being made in a constructive manner. In a disagreement between human and machine, Belk allowed humans to win by design by giving...
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Sean Silverthorne
- 05 Jun 2007
- First Look
First Look: June 5, 2007
cooperative, and there are deep disagreements about what is wrong and how to fix it. Provides an opportunity to analyze yields and productivity, as well as the organizational and personal challenges inherent in line-staff interaction....
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Martha Lagace
- 15 Sep 2009
- First Look
First Look: September 15
financial statements of the baseball club Kansas City Zephyrs and discusses several items whose accounting treatment is under dispute between owners and players. Students are asked to resolve these disagreements and determine the team's...
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Martha Lagace
- 22 Mar 2016
- First Look
March 22, 2016
distribution-enhancing policies generate fierce debate. A central goal of class discussions in this module is to have students identify, understand, and engage with the sources of these controversies. Consistent with the core lesson of the overall course, a key source...
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Sean Silverthorne
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
materiality remains unclear. Using a series of vignettes based on actual private investor meetings, I investigate how managers and regulators understand Reg FD. I find considerable uncertainty and disagreement among both managers and...
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Dina Gerdeman
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Business School Case 209-052 CityCenter is a $9 billion project for MGM MIRAGE. The project's star architects have a major disagreement about a critical design issue. Bill Smith, head of the MGM MIRAGE Design Group, must resolve this...
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Martha Lagace
- 28 May 2019
- News
A More Perfect Union
fight for that. I would love to get back to a time when we can debate policy in a way that’s meaningful and fact-based and analytical. But we’re just not there. In my mind we have to put policy disagreements aside for the next few years...
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- 14 Jan 2014
- First Look
First Look: January 14
chemical company, is in the midst of the first use of a new zero-base budgeting system. The general manager of the division leading the process is experiencing disagreement and conflict among the members of the senior management team....
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Sean Silverthorne
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
corporate tax code? Because the IRS wanted loopholes? No, because businesses pleaded for loopholes that benefited them. MP: And legislators saw a great way to get campaign contributions. Q: What reaction have you heard from the business community? MP: Very little View Details
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Re: Michael E. Porter & Jan W. Rivkin
- 07 Oct 2008
- First Look
First Look: October 7, 2008
natural gas producer in the world, to cut off gas supply to Ukraine because of disagreement on the terms of future trade. The case also narrates the events that have followed: the adoption by Gazprom of a comprehensive policy to...
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Martha Lagace
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
school districts—politics, funding formulas, disagreement among stakeholders about the definition of success—often push districts to focus on issues unrelated to strengthening the instructional core. Extending Elmore's idea that...
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