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- All HBS Web (369)
- Faculty Publications (93)
- 22 Jan 2013
- First Look
First Look: Jan. 22
individual. This article offers a critical review of this rich yet disparate literature and guides research toward a multilevel theory of imprinting. We start with a definition that captures the general features of imprinting across levels of View Details
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Sean Silverthorne
- 01 Mar 2005
- News
Answering the Call
things,” Benihana ads promised). Illustration by PJ Loughran After reading in a trade publication about Benihana’s innovative and efficient use of labor and layout to lower costs and facilitate customer turnaround times, Professor Earl...
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- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance By: Harvey, Jean-François, Henrik Bresman, and Amy C. Edmondson Abstract—This paper complements the manager-centered analysis of dynamic capabilities with a...
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Dina Gerdeman
- 01 Jun 2009
- News
Too Big To Fail
into Moss’s analysis and recommendations. Warren and two Democrats embraced Moss’s views on the need for a systemic risk regulator. But the two Republican members issued a dissenting minority report. The partisan clash of views...
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- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
customer satisfaction, differences among customers account for 96%–97% of this variance, while differences among employees, processes, locations, and markets make up the remainder. Further analysis reveals that customers tend to report...
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Sean Silverthorne
- 11 Feb 2014
- First Look
First Look: February 11
than department-level-performance measures; (2) internal supply department routines that respond to specific patients' needs rather than to predetermined stocking routines; (3) knowledge that is necessary for efficient handoffs of...
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Sean Silverthorne
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
diminished focus on losses and heightened focus on gains when policies are evaluated in bundled form. Download the paper: http://www.hbs.edu/research/pdf/09-147.pdf PublicationsAssessing the Cost and Benefits of Brokers: A Preliminary View Details
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Martha Lagace
- 13 Jul 2010
- First Look
First Look: July 13
under historical market conditions, compared to simulated losses of $280 billion in the absence of equity extractions. Download the paper: http://www.hbs.edu/research/pdf/10-023.pdf Implications for GAAP from an Analysis of Positive...
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Martha Lagace
- 17 Oct 2006
- First Look
First Look: October 17, 2006
global competition and efficient markets. A rewritten version of an earlier note. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407022 Duane Morris: Balancing Growth and Culture at a Law Firm Harvard...
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Sean Silverthorne
- 26 Oct 2010
- First Look
First Look: October 26, 2010
campaign" in which a number of individual deals must be put together, often on multiple "fronts," to realize a larger result, typically an ultimate target agreement with sufficient support to make it sustainable. When the unit of View Details
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Sean Silverthorne
- 18 Sep 2007
- First Look
First Look: September 18, 2007
poor on a commercial basis. Publisher's site: Business Solutions for the Global Poor: Creating Social and Economic Value Inventory Record Inaccuracy: An Empirical Analysis Authors:Nicole DeHoratius and Ananth Raman Periodical:Management...
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Martha Lagace
- 18 Dec 2012
- First Look
First Look: December 18
decades, we find that the firm internalized the broader social discourse through iterated cycles of analysis and action, punctuated by evolving beliefs about gender and work. Outside experts and shifting social understandings played...
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Carmen Nobel
- Web
Podcast - Managing the Future of Work
of analysis around where are employers saying they’re most underweight in skills, where are some of the biggest demand areas? It will not surprise you to know that data skills and technical skills were among the most critical, but also...
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- 21 Apr 2009
- First Look
First Look: April 21, 2009
depth against scope of MSP functions. Download the paper: http://www.hbs.edu/research/pdf/09-115.pdf Proprietary vs. Open Two-Sided Platforms and Social Efficiency Author:Andrei Hagiu Abstract This paper identifies a fundamental economic...
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Martha Lagace