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- Faculty Publications (58)
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- All HBS Web (254)
- Faculty Publications (58)
- 19 Jul 2013
- Working Paper Summaries
Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations
Teresa M. Amabile
Teresa Amabile is a Baker Foundation Professor at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University. Her current research investigates how people approach and experience the... View Details
- 16 Jun 2009
- First Look
First Look: June 16
of emotions in collaborative relationships in organizations and suggest that organizational policies can set in motion a cycle of negative emotions that interfere with collaborative work. Download the paper:...
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Martha Lagace
- 17 Jan 2011
- Research & Ideas
Being the Boss
your boss. That's not the deal. You have to figure out the sources of power you have to influence the boss. You also have to see the boss as human and fallible in all the ways that you're human and fallible, and figure out how to deal...
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by Carmen Nobel
- 2020
- Article
Worry at Work: How Organizational Culture Promotes Anxiety
By: Jeremy A. Yip, Emma E. Levine, Alison Wood Brooks and Maurice E. Schweitzer
Organizational culture profoundly influences how employees think and behave. Established research suggests that the content, intensity, consensus, and fit of cultural norms act as a social control system for attitudes and behavior. We adopt the norms model of...
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Keywords:
Anxiety;
Norms;
Stress;
Culture;
Tightness-looseness;
Curvilinear;
Organizational Culture;
Emotions;
Performance
Yip, Jeremy A., Emma E. Levine, Alison Wood Brooks, and Maurice E. Schweitzer. "Worry at Work: How Organizational Culture Promotes Anxiety." Art. 100124. Research in Organizational Behavior 40 (2020).
- 07 Sep 2010
- Research & Ideas
Mindful Leadership: When East Meets West
Asian beliefs, philosophies, and practices are influencing everything from the way we treat the ill to how we make cars. Now, a Harvard Business School professor is looking to the East as a model for developing strong business leaders....
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by Sean Silverthorne
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
as so fundamental to leading people that it went without saying. Maybe more formal inquiries would reveal a recognition of the progress principle. To find out, we created a survey in which 669 managers ranked the importance of five factors that could View Details
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by Carmen Nobel
- Web
Online Leadership Principles Course | HBS Online
that drive team performance. 6 weeks 7-9 hours per week 4 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS Online. What you earn. Overview Syllabus Enrollment Stories FAQs Apply Now Key Concepts Understand your...
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- December 2016
- Article
The Effects of Endowment Size and Strategy Method on Third Party Punishment
By: Jillian J. Jordan, Katherine McAuliffe and David G. Rand
Numerous experiments have shown that people often engage in third-party punishment (3PP) of selfish behavior. This evidence has been used to argue that people respond to selfishness with anger, and get utility from punishing those who mistreat others. Elements of the...
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Keywords:
Third-party Punishment;
Norm-enforcement;
Strategy Method;
Economic Games;
Cooperation;
Emotions;
Fairness
Jordan, Jillian J., Katherine McAuliffe, and David G. Rand. "The Effects of Endowment Size and Strategy Method on Third Party Punishment." Experimental Economics 19, no. 4 (December 2016): 741–763.
- October 1975 (Revised June 1983)
- Background Note
Understanding Communications in One-To-One Relationships
By: John J. Gabarro
Introduces the concepts of assumptions, perceptions and feelings, and applies these concepts to the problem of understanding the behavior that takes place between people in relationships. The note discusses a particular interaction that takes place between two men in a...
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Gabarro, John J. "Understanding Communications in One-To-One Relationships." Harvard Business School Background Note 476-075, October 1975. (Revised June 1983.)
- 2008
- Book
Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers
By: Gerald Zaltman and Lindsay Zaltman
Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a...
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Keywords:
Advertising Campaigns;
Nonverbal Communication;
Customer Satisfaction;
Books;
Marketing Strategy;
Product Launch;
Consumer Behavior;
Failure;
Nonprofit Organizations;
Behavior;
Emotions
Zaltman, Gerald, and Lindsay Zaltman. Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers. Harvard Business School Press, 2008.
- May 2011
- Article
The Power of Small Wins
By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and...
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Keywords:
Creativity;
Interpersonal Communication;
Employee Relationship Management;
Leadership;
Performance Effectiveness;
Emotions;
Motivation and Incentives;
Groups and Teams;
Collaborative Innovation and Invention;
Innovation Leadership;
Working Conditions;
Management Practices and Processes;
Management Skills;
Mission and Purpose;
Organizational Culture;
Performance Productivity;
Attitudes;
Behavior;
Happiness;
Perception;
Trust;
Time Management;
Resource Allocation;
Business or Company Management;
Goals and Objectives;
Managerial Roles
Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
attained top positions in corporations or professional services firms. These women thrived, they found, because of three characteristics that are key to resilience: emotional intelligence, authenticity, and agility. The women were adept...
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Sean Silverthorne
Publications
2000-2005 Selected
Chiu, C-y, Morris, M.W., Hong, Y-y, & Menon, T. (2000). Motivated cultural cognition: The impact of implicit cultural theories on dispositional attribution varies as a function of Need for Closure.... View Details
- November–December 2019
- Article
Head, Heart or Hands: How Do Employees Respond to a Radical Global Language Change Over Time?
By: Sebastian Reiche and Tsedal Neeley
To understand how recipients respond to radical change over time across cognitive, affective, and behavioral dimensions, we conducted a longitudinal study of a mandated language change at a Chilean subsidiary of a large U.S. multinational organization. The...
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Keywords:
Language;
Communication;
Change;
Employees;
Attitudes;
Emotions;
Globalized Firms and Management
Reiche, Sebastian, and Tsedal Neeley. "Head, Heart or Hands: How Do Employees Respond to a Radical Global Language Change Over Time?" Organization Science 30, no. 6 (November–December 2019): 1252–1269.
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
contextual features influence the expression of these needs, sustaining or undermining the positive emotional experiences that fuel work engagement. Publisher's link:...
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Sean Silverthorne
- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
but if the person aligns themselves with only one side, be careful, as that may sharpen the conflict.” In future research, Perlow plans to examine how the backstage influences behavior at companies with hybrid working arrangements, where...
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by Michael Blanding
- 05 Dec 2023
- Research & Ideas
Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)
right combination of weights to maximize the load without breaking it. A coin flipping task that demonstrates the “gambler’s fallacy,” the faulty tendency to think that previous events influence a future random event. A bidding task to...
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by Kara Baskin
- 28 Aug 2023
- Research & Ideas
The Clock Is Ticking: 3 Ways to Manage Your Time Better
significantly influenced by where their colleagues worked at a given point in time, rather than just by where they themselves worked. Our results suggest how important it is to be intentional about where you work, but also to be aware of...
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by Kristen Senz
- 2009
- Working Paper
A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future
By: Chia-Jung Tsay and Max H. Bazerman
Through the decision-analytic approach to negotiations, the past quarter century has seen the development of a better dialog between the descriptive and the prescriptive, as well as a burgeoning interest in the field for both academics and practitioners. Researchers...
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Tsay, Chia-Jung, and Max H. Bazerman. "A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future." Harvard Business School Working Paper, No. 10-002, July 2009.