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- Faculty Publications (240)
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- All HBS Web (618)
- Faculty Publications (240)
- 28 Apr 2009
- First Look
First Look: April 28, 2009
the conception, development, and implementation of the Corporate Services Corps (CSC), an international community service assignment for high-potential IBM employees. The year 2008 was the pilot year of the CSC program, and 100 of IBM's best global View Details
Keywords:
Martha Lagace
- 09 Feb 2016
- First Look
February 9, 2016
turnover in sales is 25% to 30%, while direct replacement costs for a telesales employee ranges from $75,000 to $90,000 and other sales positions cost as much as $300,000. Moreover, these figures do not reflect the lost sales while a...
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Keywords:
Sean Silverthorne
- April 2023 (Revised April 2024)
- Teaching Note
Netflix’s Culture: Binge or Cringe?
By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg
Teaching Note for HBS Case No. 522-096.
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Keywords:
Compensation and Benefits;
Employees;
Recruitment;
Resignation and Termination;
Retention;
Selection and Staffing;
Innovation and Management;
Innovation Strategy;
Leadership Style;
Business or Company Management;
Management Style;
Media;
Business Processes;
Organizational Culture;
Organizational Structure;
Performance Expectations;
Performance Productivity;
Creativity;
Business Strategy;
Entertainment and Recreation Industry;
Media and Broadcasting Industry;
Motion Pictures and Video Industry;
Video Game Industry;
North America;
California;
Canada;
Europe;
Middle East;
Africa;
Asia;
Latin America
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
might, with sellers of talent (such as graduates of business schools). For managers, if their business growth is predicated on hiring appropriate amounts of talent—as it invariably is—what do they do to compensate for the absence of...
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by Martha Lagace
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
money using their mobile phones. Mobile money has grown quickly, but high stockout rates of currency persist due to suboptimal inventory decisions made by contracted employees (called agents). In partnership with a Tanzanian mobile money...
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Keywords:
Dina Gerdeman
- Web
Supplemental Financial Information - Financial Report 2015
support in fiscal 2015 rose by $6 million, or 5 percent, from the prior year to $123 million. Salaries & Benefits Employee compensation is the School’s largest expense, comprising more than 40 percent of...
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- February 2019 (Revised May 2019)
- Case
Hot Chicken Takeover
By: William R. Kerr, Manjari Raman and Olivia Hull
By December 2018, entrepreneur Joe DeLoss’s fried chicken company, Hot Chicken Takeover, has opened three restaurants in Columbus, Ohio, using an unconventional employment model that helps people with criminal records get back on their feet. DeLoss is proud of the...
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Keywords:
Fair Chance Employment;
Fair Chance Hiring;
Open Hiring;
Inclusive Hiring;
Criminal Record;
Homelessness;
Therapeutic Employment;
Corporate Culture;
Managing The Future Of Work;
Food;
Entrepreneurship;
Social Entrepreneurship;
Values and Beliefs;
Fairness;
Human Resources;
Compensation and Benefits;
Recruitment;
Employees;
Retention;
Selection and Staffing;
Innovation Strategy;
Job Offer;
Job Interviews;
Human Capital;
Leadership;
Growth Management;
Corporate Social Responsibility and Impact;
Mission and Purpose;
Social Enterprise;
Social Issues;
Poverty;
Welfare;
Food and Beverage Industry;
Ohio;
United States
Kerr, William R., Manjari Raman, and Olivia Hull. "Hot Chicken Takeover." Harvard Business School Case 819-078, February 2019. (Revised May 2019.)
- Web
Podcast - Managing the Future of Work
obtainment in order to compensate for the costs that were put into that. For an organization—and the AT&T story is an amazing one, it had 100,000 workers that needed to be moved across their skillsets—how do you work on calculating the...
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- 12 Feb 2008
- First Look
First Look: February 12, 2007
mutually agreed-upon transfers with compensation and are located within the task network. Placing a transaction in a particular location in turn requires work to define, count (or measure), and pay for the transacted objects. The costs of...
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Keywords:
Martha Lagace
- 26 Feb 2008
- First Look
First Look: February 26, 2008
I test for learning vs. effort allocation effects of promotion-based incentives. I find that promotion and demotion decisions for store managers of a major U.S.-based fast-food retailer (QSR) are sensitive to nonfinancial performance measures of service quality and...
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Keywords:
Martha Lagace
- Teaching Interest
Overview
Professor Bernstein currently teaches a second-year MBA course in Managing Human Capital (MHC). He is also the faculty chair for the Harvard Business School Online Developing Yourself as a Leader course and teaches in a variety of executive education...
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Keywords:
Leadership;
Leadership Development;
Leadership Style;
Innovation Leadership;
Management Practices and Processes;
Management Succession;
Management Style;
Management Systems;
Management Teams;
Managerial Roles;
Organizations;
Organizational Culture;
Organizational Design;
Organizational Structure;
Mission and Purpose;
Organizational Change and Adaptation;
Performance;
Information Technology;
Strategy;
Human Resources;
Compensation and Benefits;
Employees;
Recruitment;
Resignation and Termination;
Retention;
Selection and Staffing
- 08 Jul 2008
- First Look
First Look: July 8, 2008
informal organization arising from reorganization can help create ambidextrous organizations. We argue that under some conditions, the informal organization can compensate for the formal organization by motivating a distinct but valuable...
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Keywords:
Martha Lagace
- Web
Podcast - Managing the Future of Work
white-collar settings, highly compensated settings. What are the common denominators that cut across the circumstances confronting women throughout the spectrum of jobs? And which are more unique to that white-collar tech-enabled job...
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- 21 Apr 2009
- First Look
First Look: April 21, 2009
consumption fluctuations faced by individuals, households, and firms. Yet much of this promise remains unrealized. In this paper, we study the adoption of an innovative rainfall insurance product designed to compensate low-income Indian...
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Keywords:
Martha Lagace
- 13 Sep 2011
- First Look
First Look: September 13
business. The book describes a conceptual framework, "the culture cycle," for managing culture that comprises setting and meeting expectations; establishing trust, engagement, and ownership among employees and customers that...
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Keywords:
Sean Silverthorne
- Web
Print View - Course Catalog
Business Day 17: Choice of Organization Day 18: Financing a Start-up Company Day 19: Employers and Employees Day 20: Employment – Compensation Day 21: Break All The Rules? Uber/Airbnb Day 22:...
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- 12 May 2009
- First Look
First Look: May 12, 2009
Authors:Eric J. Van den Steen Publication:American Economic Review (forthcoming) Abstract This paper develops a theory of the firm in which a firm's centralized asset ownership and low-powered incentives give the manager, as an equilibrium outcome, interpersonal...
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Keywords:
Martha Lagace
- 29 Jun 2007
- First Look
First Look: June 29, 2007
under severe economic conditions. We show that many structured finance instruments can be characterized as economic catastrophe bonds, but offer far less compensation than alternatives with comparable payoff profiles. We argue that this...
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Keywords:
Martha Lagace
- Web
Podcast - Managing the Future of Work
Chief Caregiver Officer is. Could you tell us about your role?Hancock: Sure, thank you. So our employees here at the Cleveland Clinic are referred to as “caregivers,” so whether they’re clinical or non-clinical employees. So we have...
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- 01 Dec 2012
- News
From Where We Stand
thousands of women and men MBAs, research by Catalyst finds that women are still placed in less-promising roles and at lower compensation from their first post-MBA job—and those gaps only widen over time. This means that today's MBA women...
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