Filter Results
:
(71)
Show Results For
- All HBS Web (71)
- Faculty Publications (38)
Show Results For
- All HBS Web (71)
- Faculty Publications (38)
- 17 Mar 2009
- First Look
First Look: March 17, 2009
for-profit software companies. Linux is open source (all code is made available for redistribution by anyone) and harnesses the collective power of thousands of programmers-both independent and employees of major software firms such as...
View Details
Keywords:
Martha Lagace
- 19 Dec 2023
- Research & Ideas
$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy
real people face-to-face at bedsides and tables, in prisons and courtrooms and classrooms, on streets and hospital wards and hotlines and frontlines of all types and sizes, day after day after day.” We also know that she believes that the collective View Details
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
To be successful, companies must build trust with their employees and consumers. But how can companies do so in these turbulent times when they are being pulled in many directions all at once? First, businesses must realize that trust is...
View Details
Keywords:
by Ranjay Gulati
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed by...
View Details
- 01 Feb 2001
- News
What Makes a Good Leader
prices would plummet, their competitors would be all over them, and employees would be jumping ship. But even if you can't be absolutely open with everyone, leaders have to confront their companies' problems and, of course, share them...
View Details
Keywords:
Management
- Web
2023 Reunion Presentations - Alumni
lose their ability to set direction through informal interactions. They increasingly rely on formal structures and systems to implement their strategies and hold employees accountable. Yet many executives worry that these systems could...
View Details
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
increasingly using crowdsourced public goods as inputs for innovation and production. Counterintuitively, some firms pay their employees to contribute to the creation of these goods, which can be used freely by their competitors. This...
View Details
Keywords:
Dina Gerdeman
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
the more familiar lean technique of value stream mapping (VSM) to identify and decrease wasted time and effort throughout the software development process. Improving From The Bottom Up While most organizations struggle with implementing a new system, fighting the...
View Details
- 17 Oct 2022
- Research & Ideas
Why Quiet Quitters Need More Than Money to Re-Engage
employers and employees as ones of material benefits.” After all, it’s not all about making money, says DeLong, a Baker Foundation Professor of Management Practice at HBS. What employees really crave, the...
View Details
Keywords:
by Michael Blanding
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
not simply time spent. Empowerment of people at lower levels to make quick decisions. Broad purpose. An emphasis on mission and values that drive the company and how employees can contribute. One way to...
View Details
Keywords:
by Dina Gerdeman
- Web
2022 Reunion Presentations - Alumni
Empowerment in Growing Multi-unit Organizations Professor Tatiana Sandino (DBA 2004) + More Info – Less Info As businesses grow, founders lose the ability to set direction through informal interactions. They increasingly rely on formal...
View Details
- Web
Systems to Scale Growth-Stage Ventures (SGSV) - Course Catalog
and guidelines to enable employees to share best practices and achieve coordination, while preserving employees’ empowerment and ability to continue learning (e.g., through a Structured View Details
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
respected, valued, and appreciated have a deepened sense of connection to the organization and to each other. Empowerment gives employees the freedom to have a meaningful impact on their work, team,...
View Details
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make choices...
View Details
Keywords:
Dina Gerdeman
- 04 Sep 2019
- News
In My Humble Opinion: Status Update
on KLM airline’s use of the Facebook Messenger platform for customer care, says Levine, and Walmart’s employee training program, which features Oculus Go’s virtual reality headsets. No stranger to the Facebook family, Levine came to the...
View Details
Keywords:
Julia Hanna
- 01 Jun 2009
- News
Cynthia Carroll
attention? Safety, first and foremost. Any fatality is a terrible thing, and there were too many throughout the group, particularly in South Africa, where 44 employees died in accidents the year before I took over. Two months after I...
View Details
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
employees much more effectively—creating high-performance teams reliably, matching people to projects that fit both their skills and their interests, and dramatically increasing the probability that work will be productively creative. We...
View Details
Keywords:
by Sean Silverthorne
- 29 Apr 2016
- News
The First Five Years: Kelly McKenna (MBA 2015)
brand associated with ArtLifting's message of empowerment for artists who are homeless or disabled. Customers see that. Clients see that. More importantly, employees and CEOs are reminded of it every day....
View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
retailers empower their workers to improve processes at the store and also give them the tools and training needed to use the empowerment appropriately. Enlightened retailers also realize the importance of not overloading their store...
View Details
- 10 Mar 2021
- News
Next Normal
Edited by Julia Hanna; illustrations by Fabio Consoli One year after the pandemic mandated an abrupt shift to working from home for millions of people, organizations are taking a long, hard look at how and where employees work—and why. In...
View Details