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(1,210)
- News (226)
- Research (797)
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All HBS Web
(1,210)
- News (226)
- Research (797)
- Events (1)
- Multimedia (1)
- Faculty Publications (228)
- Forthcoming
- Article
Communication within Firms: Evidence from CEO Turnovers
By: Stephen Michael Impink, Andrea Prat and Raffaella Sadun
This paper uses novel, firm-level communication measures derived from communications metadata several months before and after a CEO transition for 102 firms to study whether and how this organizational event is reflected in employees’ communication flows. We find that...
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Keywords:
Information;
Communication;
Management Succession;
Organizational Change and Adaptation;
Alignment
Impink, Stephen Michael, Andrea Prat, and Raffaella Sadun. "Communication within Firms: Evidence from CEO Turnovers." Management Science (forthcoming). (Pre-published online, April 5, 2024.)
- Article
Using Fresh Starts to Nudge Increased Retirement Savings
By: John Beshears, Hengchen Dai, Katherine L. Milkman and Shlomo Benartzi
We conducted a field experiment to study the effect of framing future moments in time as new beginnings (or “fresh starts”). University employees (N=6,082) received mailings with an opportunity to choose between increasing their contributions to a savings plan...
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Keywords:
Choice Architecture;
Randomized Field Experiment;
Savings;
New Beginning;
Fresh Start;
Saving;
Retirement;
Behavior
Beshears, John, Hengchen Dai, Katherine L. Milkman, and Shlomo Benartzi. "Using Fresh Starts to Nudge Increased Retirement Savings." Organizational Behavior and Human Decision Processes 167 (November 2021): 72–87.
- 2008
- Book
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit...
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Keywords:
Customer Satisfaction;
Organizational Change and Adaptation;
Customer Ownership;
Employee Ownership;
Competitive Advantage;
Value Creation
Heskett, James L., W. Earl Sasser Jr., and Joe Wheeler. Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage. Harvard Business Press, 2008.
- May 2023
- Article
Do Internal Control Weaknesses Affect Firms' Demand for Financial Skills? Evidence from U.S. Job Postings
By: Janet Gao, Kenneth J. Merkley, Joseph Pacelli and Joseph H. Schroeder
Ineffective internal controls over financial reporting often relates to a lack of qualified personnel with sufficient accounting and technical expertise. In this study, we examine whether firms respond to internal control failures by increasing their demand for...
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Keywords:
Internal Controls;
Labor Demand;
Accounting;
Financial Reporting;
Experience and Expertise;
Recruitment;
Competency and Skills;
Corporate Finance
Gao, Janet, Kenneth J. Merkley, Joseph Pacelli, and Joseph H. Schroeder. "Do Internal Control Weaknesses Affect Firms' Demand for Financial Skills? Evidence from U.S. Job Postings." Accounting Review 98, no. 3 (May 2023): 203–228.
- August 2011 (Revised December 2013)
- Case
Albert 'Jack' Stanley in Nigeria (A)
By: Lena G. Goldberg and Chad M. Carr
The international joint venture that successfully bid for $6 billion in contracts to build LNG trains on Nigeria's Bonny Island became entangled in a widening bribery and corruption probe triggered by an unrelated accusation against an employee of one of the JV...
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Keywords:
Crime and Corruption;
Ethics;
Governing Rules, Regulations, and Reforms;
Globalization;
Governance Compliance;
Energy Industry;
Nigeria;
Europe;
United States
Goldberg, Lena G., and Chad M. Carr. "Albert 'Jack' Stanley in Nigeria (A)." Harvard Business School Case 312-034, August 2011. (Revised December 2013.)
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
Eric Lin, and George Serafeim Abstract—We explore how an organization’s financial misconduct may affect pay for former employees not implicated in wrongdoing. Drawing on stigma theory we hypothesize that although such alumni did not...
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Keywords:
Sean Silverthorne
- Web
The Importance of Mentorship: A Conversation With Professor Ting Zhang - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year...
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- 2022
- Book
Deep Purpose: The Heart and Soul of High-Performance Companies
By: Ranjay Gulati
This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent...
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Keywords:
Purpose;
Business And Society;
Organizations;
Mission and Purpose;
Performance Effectiveness;
Organizational Culture
Gulati, Ranjay. Deep Purpose: The Heart and Soul of High-Performance Companies. New York: Harper Business, 2022.
- 2013
- Working Paper
The Operational Consequences of Private Equity Buyouts: Evidence from the Restaurant Industry
By: Albert W. Sheen and Shai Bernstein
What, if anything, do private equity firms do with businesses they acquire? We find evidence of significant operational changes in 101 restaurant chain buyouts between 2002 and 2012. Analysis of health inspections conducted for over 50,000 stores in Florida shows that...
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Keywords:
Safety;
Quality;
Private Equity;
Food;
Management Practices and Processes;
Leveraged Buyouts;
Performance Efficiency;
Retail Industry;
Food and Beverage Industry;
Florida
Sheen, Albert W., and Shai Bernstein. "The Operational Consequences of Private Equity Buyouts: Evidence from the Restaurant Industry." Working Paper, June 2013.
- August 2012
- Supplement
Albert 'Jack' Stanley in Nigeria (C)
By: Lena G. Goldberg and Annelena Lobb
The international joint venture that successfully bid for $6 billion in contracts to build LNG trains on Nigeria's Bonny Island became entangled in a widening bribery and corruption probe triggered by an unrelated accusation against an employee of one of the JV...
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Keywords:
Ethics;
Crime and Corruption;
Cross-Cultural and Cross-Border Issues;
Governance Compliance;
Law;
Joint Ventures;
Business Subsidiaries;
Government Legislation;
Rail Industry;
Nigeria;
United States;
United Kingdom
Goldberg, Lena G., and Annelena Lobb. "Albert 'Jack' Stanley in Nigeria (C)." Harvard Business School Supplement 313-019, August 2012.
- April 2018
- Article
Scope versus Speed: Team Diversity, Leader Experience, and Patenting Outcomes for Firms
By: Prithwiraj Choudhury and Martine R. Haas
How does the organization of patenting activity affect a firm’s patenting outcomes? We investigate how the composition of patenting teams relates to both the scope of their patent applications and the speed of their patent approvals by examining the main effects of...
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Keywords:
Leader Experience;
Micro-foundations Of Innovation;
Scope;
Speed;
Team Diversity;
Within-firm Data;
Groups and Teams;
Diversity;
Patents;
Leadership;
Experience and Expertise;
Outcome or Result
Choudhury, Prithwiraj, and Martine R. Haas. "Scope versus Speed: Team Diversity, Leader Experience, and Patenting Outcomes for Firms." Strategic Management Journal 39, no. 4 (April 2018): 977–1002.
- May 22, 2023
- Other Article
How to Manage Workforce Risk Amid Old Challenges, New Disruptions
By: Joseph B. Fuller, Michael Griffiths, Reem Janho, Michael Stephan, Carey Oven and Keri Calagna
C-suites and boards have an opportunity to improve management and expand governance of their workforce to mitigate related risks more effectively.
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Fuller, Joseph B., Michael Griffiths, Reem Janho, Michael Stephan, Carey Oven, and Keri Calagna. "How to Manage Workforce Risk Amid Old Challenges, New Disruptions." Wall Street Journal (online) (May 22, 2023).
- August 2015 (Revised October 2017)
- Case
Turnaround at Norsk Gjenvinning (A)
By: George Serafeim
Erik Osmundsen, CEO of Norsk Gjenvinning (NG), had initiated a program to strenghten corporate governance, eliminate corruption and improve compliance, and as a result the company had experienced a turnover of almost half of its top 70 line managers and strained...
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Keywords:
Change Leadership;
Governance;
Compliance;
Waste Management;
Environmental Impact;
Social Responsibility;
Industry Regulation;
Regulatory Enforcement;
Turnaround;
Turn Around Management;
Corruption;
Leading Change;
Change Management;
Crime and Corruption;
Governance Compliance;
Wastes and Waste Processing;
Industrial Products Industry;
Norway;
Scandinavia;
Europe
Serafeim, George, and Shannon Gombos. "Turnaround at Norsk Gjenvinning (A)." Harvard Business School Case 116-012, August 2015. (Revised October 2017.)
- 17 Apr 2008
- Working Paper Summaries
Diffusing Management Practices within the Firm: The Role of Information Provision
- 26 May 2015
- Research & Ideas
Corporate Field Researchers Share Tricks of the Trade
Forming A Research Partnership Teresa Amabile discussed a comprehensive field study in which her research team collected confidential, personal work diaries from 238 white-collar employees at seven disparate companies. The key finding:...
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Keywords:
by Carmen Nobel
- August 2013 (Revised November 2015)
- Case
Prudential Financial - General Motors Pension Risk Transfer: Back to the Future?
By: Luis M. Viceira and Emily A. Chien
In November 2012, Prudential Financial and General Motors closed on a $25.1B pension risk transfer (PRT) transaction, the largest of its kind to date by an order of magnitude both in the U.S. market and globally. In exchange for an in-kind transfer of $25.1B in... View Details
Keywords:
Risk Management;
Asset Management;
Insurance;
Retirement;
Financial Services Industry;
Insurance Industry
Viceira, Luis M., and Emily A. Chien. "Prudential Financial - General Motors Pension Risk Transfer: Back to the Future?" Harvard Business School Case 213-126, August 2013. (Revised November 2015.)
- February 2008
- Case
Moët Hennessy España
By: Tiziana Casciaro, Vincent Dessain and Elena Corsi
Since being appointed CEO of Moët Hennessy España (MHE), the Spanish subsidiary of the wine & spirits business of Louis Vuitton Moet Hennessy (LVMH), the world's leading luxury products group, Ramiro Otano had overseen a spectacularly successful run at the company by...
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Keywords:
Interpersonal Communication;
Growth and Development Strategy;
Management Practices and Processes;
Organizational Culture;
Performance Effectiveness;
Groups and Teams;
Food and Beverage Industry;
Spain
Casciaro, Tiziana, Vincent Dessain, and Elena Corsi. "Moët Hennessy España." Harvard Business School Case 408-108, February 2008.
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
“where people live, learn, work, and play.” Many firms acknowledge the importance of employee health to their bottom lines, and have also started taking steps to improve their consumer health and environmental health footprints. Target,...
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- 11 Mar 2013
- Research & Ideas
Marissa Mayer Should Bridge Distance Gap with Remote Workers
should begin sharing a broader personal narrative with employees to stem the female stereotyping and backlash that followed her controversial announcement. Some of the negative reaction is based on expectations of how Mayer, as a...
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- 05 Oct 2016
- Research & Ideas
Why Don't More People Get Flu Shots at Work?
course of their lives,” Beshears says. “It’s not merely a matter of building it and then people will come. You actually need to place it right front and center. Otherwise it’s very easy for people to ignore.” Related Reading: The Business...
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