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- Faculty Publications (42)
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- All HBS Web (167)
- Faculty Publications (42)
- 23 Mar 2020
- News
Signal Boost
workforce is changing tremendously,’” says Lara. “‘If you want to keep your turnover low, you’ve got to be able to determine how to make your employees feel like they’re a part of your organization.’” In...
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- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
because I want to do it," he said. "Passion has to come first. It leads you to all the things that lead to success." Asked what he actually plans to do next, Oldani gave an answer that may help to explain why D'O has such a low View Details
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
lifelong employer due to global competition and downsizing; rapid turnover of executives and employees; growing concern about the environment; and the crumbling of institutions such as schools and the family. "We're searching for new...
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by Marguerite Rigoglioso
- 31 Jul 2012
- First Look
First Look: July 31
likelihood of turnover and promotion. Survival analyses reveal that higher proportions of same-sex and same-race superiors enhance junior professionals' career mobility. On the flip side, we observe mobility costs accruing to...
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Carmen Nobel
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
of perfect information." Among the suggestions for managers were these: Help "data analyzers consume and translate the data" (Scott Kemme, who also suggested an alternative title for the column, which I instead used above), Know "what not to look at." (Phillip Clark)...
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Re: James L. Heskett
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
support the acquisition by ensuring that all employees learn English. Using latent class growth modeling, our results suggest that change recipients followed distinct trajectories in their demonstrated ability, efficacy and affect....
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Sean Silverthorne
- 25 Feb 2014
- First Look
First Look: February 25
replacing directors, as they rarely succeed in getting a majority of shareholder support, our results suggest that director turnover takes place following shareholder activism even without shareholder activists engaging in, let alone...
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Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
When the COVID-19 virus spread worldwide and normal life ground to a halt last year, we thought voluntary employee turnover would drop as well. But the opposite happened in one area: Lift outs—a group of...
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- 19 Nov 2013
- First Look
First Look: November 19
the PC market was becoming less lucrative due to overseas competition, longer turnover rates on PCs, and the rise of tablets and smartphones. Michael Dell hoped to respond by shifting the company from its core to a "new Dell"...
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Sean Silverthorne
- 01 Apr 1999
- News
Spirit at Work
competition and downsizing; rapid turnover of executives and employees; growing concern about the environment; and the crumbling of institutions such as schools and the family. "We're searching for new ways of grounding to sustain us...
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Marguerite Rigoglioso
- 08 Sep 2021
- Blog Post
Building the Bridge from Nonprofit to VC with Joshua Mbanusi (MBA 2021)
investing was the path he wanted to pursue full-time, but he also knew that there was low turnover in venture capital roles and so getting into a full-time role would be even more challenging and require more intensive networking. “I had...
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- 17 Nov 2015
- First Look
November 17, 2015
Case 615-044 Trouble at Tessei In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and View Details
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Sean Silverthorne
- 27 Jan 2003
- Research & Ideas
New Cluster Mapping Project Helps Companies Locate Facilities
(www.icic.org), has shown that inner cities have advantages in terms of proximity to transportation infrastructure, unmet market needs, lower employee turnover and much more. Have you seen a growing...
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by Sean Silverthorne
- 01 Mar 2004
- News
Ron Shaich’s Café Society
never enough time to be with them and do what I want for the business. How does Panera avoid the high turnover associated with restaurants? Our employees are a huge part of our success, so we treat them...
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- 10 Mar 2015
- News
Women in Tech: Breaking the Digital Ceiling
gamer, the coder, the hacker—all stereotypically male. Recent statistics give some truth to that image. In 2014, Google reported that 7 out of every 10 of its then 48,600 employees were men. The number was even higher among its engineers...
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April White
- 18 Feb 2009
- First Look
First Look: February 18, 2009
active firm leadership in these courses, and establishing multiple channels of communication for employees to raise concerns with an explicit "no retaliation" policy. In January 2007, 86% of the View Details
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Martha Lagace
- 10 Nov 2015
- First Look
November 10, 2015
share prices prior to turnover are not. A corollary is that a firm with poor stock market performance cannot, or will not, raise new capital unless the current CEO is replaced. Publisher's link:...
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Sean Silverthorne
- Web
Podcast - Managing the Future of Work
do more. You have the Costcos of the world who pay above-average wages, take really good care of their people. And they have an exceptional customer experience. But companies that don’t treat their employees well that have a 70 percent...
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- Web
Podcast - Managing the Future of Work
familiar.Fuller: Yes, it does.Quigley: We are still a large provider of temporary staffing, but we’ve branched into science and engineering. We put thousands of technology professionals to work every day—call-center agents, assembly workers, to many, many other...
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- 05 Sep 2012
- First Look
First Look: September 5
quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is shifting the company's focus away from effective performance management. Recently, Vitality has been faced with increasing View Details
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Sean Silverthorne