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- All HBS Web (167)
- Faculty Publications (41)
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
medications, marketing the selling capabilities in the face of falling revenues and an imminent workforce reduction. Rather than downsize the organization quickly to save costs, Wyss and his team took a different approach. They told the organization's View Details
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Sean Silverthorne
- 05 Sep 2012
- First Look
First Look: September 5
quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is shifting the company's focus away from effective performance management. Recently, Vitality has been faced with increasing View Details
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Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
the lowest employee satisfaction scores and highest employee turnover rate among all of the departments at EMU. Furthermore, her new unit was infamous for its culture of...
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Martha Lagace
- Web
Podcast - Managing the Future of Work
effective employees, faster. Their turnover is in the teens every year, so they’re always bringing in new folks. And they want to make sure that they become trained very, very quickly. And if I can literally show someone guided workflow,...
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- 19 May 2009
- First Look
First Look: May 19, 2009
company experiences a crane accident with multiple fatalities. The CEO, a client, and an employee must make choices to meet the company's obligations. Set in 2006, the case looks at the choices faced by board members of a museum that is...
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Martha Lagace
- 29 Jul 2008
- First Look
First Look: July 29, 2008
Working PapersTraveling Agents: Political Change and Bureaucratic Turnover in India Authors:Lakshmi Iyer and Anandi Mani Abstract We develop a framework to examine how politicians with short-term electoral pressures control bureaucrats...
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Martha Lagace
- 25 Jan 2011
- First Look
First Look: Jan. 25
than that of other CEOs. CEO turnover sensitivity to firm performance is also significantly higher in founder-director firms compared to non-founder firms. Overall, the evidence suggests that boards with founder-directors provide more...
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Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
fixed capacity viable. Another constraint is the poor state of its basic financial systems. Morale is low and thus staff turnover is high, with many clinicians taking patients with them into their private practice when they go. TBC is...
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Martha Lagace
- 09 Feb 2016
- First Look
February 9, 2016
turnover in sales is 25% to 30%, while direct replacement costs for a telesales employee ranges from $75,000 to $90,000 and other sales positions cost as much as $300,000. Moreover, these figures do not...
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Sean Silverthorne
- 08 May 2007
- First Look
First Look: May 8, 2007
Periodical:Harvard Business Review 85, no. 5 (May 2007) Abstract Anyone in management knows that employees have their good days and their bad days—and that, for the most part, the reasons for their ups and downs are unknown. Most managers...
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Martha Lagace
- 22 May 2007
- First Look
First Look: May 22, 2007
Hours Harvard Business School Case 407-007 When a tsunami hit Southeast Asia on December 26, 2004, the leadership team at a Swedish tour company must manage a devastating crisis affecting thousands of its customers and employees in...
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Martha Lagace
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
with applications and now employs local residents, many of whom walk to work, with much less turnover than Sprint's suburban call centers. "They took a risk, but it paid off - they now have a solid pool of workers who are very happy to...
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- Web
Podcast - Managing the Future of Work
terms of productivity relative to what I’ll call “open-cycle-hired candidates ”: loyalty to the company, rates of voluntary turnover are lower, and a general softer benefit of enthusiasm of the other workers, the incumbent workers, who...
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- Web
Podcast - Managing the Future of Work
empowers our students to do great things.Kerr: As you think about employee turnover, my understanding is that Resilient Coders graduates typically have lower turnover rates than their peers at the hiring...
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- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details