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Show Results For
-
All HBS Web
(5,182)
- People (2)
- News (1,530)
- Research (3,047)
- Events (16)
- Multimedia (112)
- Faculty Publications (1,756)
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
started the turnaround of the company by first working on values—redefining them and communicating them widely. First, they do not merely focus on cost cutting and layoffs when a crisis arrives. While they may lay off employees (though...
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Keywords:
by Martha Lagace
- 12 May 2017
- Working Paper Summaries
Equality and Equity in Compensation
Keywords:
by Jiayi Bao and Andy Wu
- 03 Aug 2016
- News
How Self-Managed Companies Help People Learn on the Job
- April 2011
- Article
Behavioral Economics Perspectives on Public Sector Pension Plans
By: John Beshears, James J. Choi, David Laibson and Brigitte C. Madrian
We describe the pension plan features of the states and the largest cities and counties in the U.S. Unlike in the private sector, defined benefit (DB) pensions are still the norm in the public sector. However, a few jurisdictions have shifted towards defined...
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Keywords:
Equality and Inequality;
Public Sector;
Retirement;
Private Sector;
Compensation and Benefits;
United States
Beshears, John, James J. Choi, David Laibson, and Brigitte C. Madrian. "Behavioral Economics Perspectives on Public Sector Pension Plans." Journal of Pension Economics & Finance 10, no. 2 (April 2011): 315–336.
- 2006
- Case
Strategies for Preventing a Knowledge-Loss Crisis
When employees leave an organization, they depart with more than what they know; they also leave with critical knowledge about who they know. Thus, the departure of key people can significantly affect the relationship structure and consequent functioning of an...
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Davenport, Thomas H., and Salvatore Parise. "Strategies for Preventing a Knowledge-Loss Crisis." 2006.
- 2009
- Article
Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work
By: Jennifer Kish Gephart, James R. Detert, Linda K. Trevino and Amy C. Edmondson
In every organization, individual members have the potential to speak up about important issues, but a growing body of research suggests that they often remain silent instead, out of fear of negative personal and professional consequences. In this chapter, we draw on...
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Keywords:
Organizations;
Working Conditions;
Research;
Emotions;
Employees;
Motivation and Incentives;
Theory;
Behavior
Kish Gephart, Jennifer, James R. Detert, Linda K. Trevino, and Amy C. Edmondson. "Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work." Research in Organizational Behavior 29 (2009): 163–193.
- 16 Jul 2018
- Blog Post
3 Key Take-a-Ways From My Summer at Zalando
culture. There are different avenues where the Management Board sits in front of employees to answer any questions that might concern individuals (e.g., monthly Ask.Us.Anything open Q&A). Today, I would like to highlight the...
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Keywords:
Consumer Products / Retail
- 02 Apr 2013
- Working Paper Summaries
Monitoring and the Portability of Soft Information
- Web
2+2 Program - MBA
companies (e.g. consumer goods, industrials, manufacturing, retail, and technology. Employees within these companies engage with customers, create products and services, and manage staff.) Entrepreneurship (including founding an...
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- Web
Online Business Strategy Course | HBS Online
Talent Linking Productivity and Customer Delight Competing on Flexibility Compensation Policy Featured Exercises Create an employee journey map to find ways to improve the employee experience Explore the...
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- Article
Relational Reconciliation: Socializing Others Across Demographic Differences
By: Lakshmi Ramarajan and Erin M. Reid
In demographically diverse organizations, employees charged with socializing others—
socialization agents—must navigate a deep tension between the organization’s needs to
integrate individuals into a collective and individuals’ needs for recognition of their
unique...
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Ramarajan, Lakshmi, and Erin M. Reid. "Relational Reconciliation: Socializing Others Across Demographic Differences." Academy of Management Journal 63, no. 2 (April 2020): 356–385.
- 24 Jul 2014
- Blog Post
Create a Content Marketing Strategy for your Talent Acquisitions Team
As a talent acquisitions manager or a marketing manager within a human resources team, you’ve probably asked yourself how to reach large quantities of high quality candidates in a thoughtful and meaningful way. You’ve leveraged various niche and mass market job boards,...
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- spring 1991
- Article
Breaking the Cycle of Failure in Services
By: Leonard A. Schlesinger and James Heskett
Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This...
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Keywords:
Goals and Objectives;
Service Delivery;
Success;
Failure;
Management Skills;
Service Industry
Schlesinger, Leonard A., and James Heskett. "Breaking the Cycle of Failure in Services." MIT Sloan Management Review 32, no. 3 (spring 1991): 17–28.
- 2006
- Article
Performance Measure Properties and the Effect of Incentive Contracts
By: J. Bouwens and L. van Lent
Using data from a third-party survey on compensation practices at 151 Dutch firms, we show that less noisy or distorted performance measures and higher cash bonuses are associated with improved employee selection and better-directed effort. Specifically, (1) an...
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Keywords:
Motivation and Incentives;
Data and Data Sets;
Problems and Challenges;
Performance Evaluation;
Compensation and Benefits;
Netherlands
Bouwens, J., and L. van Lent. "Performance Measure Properties and the Effect of Incentive Contracts." Journal of Management Accounting Research 18 (2006): 55–75.
- August 1992 (Revised December 1994)
- Case
Sexual Harassment, Free Speech or ...?
By: Lynn S. Paine
Presents two brief vignettes about female employees who object to gender discrimination in their work environment. In one case, the manager of a convenience store removes "adult" magazines from the store's shelves because she sees them as damaging to women. In the...
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Keywords:
Moral Sensibility;
Working Conditions;
Law;
Behavior;
Managerial Roles;
Crime and Corruption;
Groups and Teams;
Organizational Culture;
Problems and Challenges;
Gender
Paine, Lynn S. "Sexual Harassment, Free Speech or ...?" Harvard Business School Case 393-033, August 1992. (Revised December 1994.)
- 16 Apr 2021
- News
Tsedal Neeley on Remote Work Revolution: Succeeding from Anywhere
- 13 Jul 2011
- News
Worth It to Work Long Hours?
- November 2013
- Case
GlaxoSmithKline in China (A)
By: John A. Quelch and Margaret L. Rodriguez
Four GlaxoSmithKline employees were accused of bribing Chinese health care workers to prescribe the company's drugs. The accusations brought to light the questionable incentive structures of the Chinese health care system and the pressure on companies to adhere to...
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Keywords:
Public Health;
Pharmaceuticals;
China;
Bribery;
CSR;
Hong Bao;
Health Care;
Drug;
GlaxoSmithKline;
GSK;
Witty;
Government;
Marketing;
Health;
Health Care and Treatment;
Corporate Social Responsibility and Impact;
Corporate Strategy;
Corporate Governance;
Business and Government Relations;
Ethics;
Pharmaceutical Industry;
China;
United Kingdom;
United States
Quelch, John A., and Margaret L. Rodriguez. "GlaxoSmithKline in China (A)." Harvard Business School Case 514-049, November 2013.