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- Faculty Publications (58)
- May 2015 (Revised May 2017)
- Case
Colgate-Palmolive Company: Marketing Anti-Cavity Toothpaste
By: John A. Quelch and Margaret L. Rodriguez
In October 2013, Colgate-Palmolive Company, the world's leading oral care company, was about to launch its new Colgate® Maximum Cavity Protection™ plus Sugar Acid Neutralizer™ toothpaste in Brazil. Oral care category accounted for 46 percent of Colgate's $17.4 billion...
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Keywords:
New Product Management;
Consumer Segmentation;
Global Marketing;
Corporate Social Responsibility;
Healthcare;
Sustainability;
Health Care and Treatment;
Environmental Sustainability;
Marketing;
Segmentation;
Product Development;
Product Launch;
Corporate Social Responsibility and Impact;
Product Positioning;
Consumer Products Industry;
Brazil;
United States
Quelch, John A., and Margaret L. Rodriguez. "Colgate-Palmolive Company: Marketing Anti-Cavity Toothpaste." Harvard Business School Case 515-050, May 2015. (Revised May 2017.)
- 2014
- Working Paper
Making the Business Case for Environmental Sustainability
Can a business case be made for acting sustainably? This is a difficult question to answer precisely, largely because there is no generally accepted definition of the term "sustainability". Is it acting sustainably to protect the human rights of the firm's workforce?...
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Henderson, Rebecca. "Making the Business Case for Environmental Sustainability." Harvard Business School Working Paper, No. 15-068, February 2015.
- 2015
- Chapter
Making the Business Case for Environmental Sustainability
Can a business case be made for acting sustainably? This is a difficult question to answer precisely, largely because there is no generally accepted definition of the term "sustainability." Is it acting sustainably to protect the human rights of the firm's workforce?...
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Henderson, Rebecca. "Making the Business Case for Environmental Sustainability." Chap. 2 in Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman, 22–50. Oxford University Press, 2015.
- March 2014
- Teaching Note
Royal Caribbean Cruises Ltd.: Safety, Environment and Health
By: John A. Quelch
In January 2014, Gary Bald, senior vice president of Safety, Environment and Health at Royal Caribbean Cruise Lines (RCL), prepared for a review meeting with the company's chief executive, Adam Goldstein, and chairman, Richard Fain. Prior to joining RCL in 2006, Bald...
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- March 2014
- Module Note
Implementing Environmentally Sustainable Operations
Keywords:
Sustainability;
Sustainability Management;
Sustainability Reporting;
Sustainable Supply Chains;
Sustainable Operations;
Environment;
Environmental And Social Sustainability;
Environmental Management;
Environmental Operations;
Environmental Performance;
Environmental Policy;
Environmental Protection;
Environmental Strategy;
Environmental Regulation;
Operations Management;
Operations Strategy;
Supply Chain Management;
Operations;
Supply Chain;
Business Processes;
Corporate Social Responsibility and Impact;
Performance Evaluation;
Performance Improvement;
Safety;
Social Enterprise;
Quality;
Production;
Working Conditions;
Animal-Based Agribusiness;
Buildings and Facilities;
Agriculture and Agribusiness Industry;
Apparel and Accessories Industry;
Biotechnology Industry;
Construction Industry;
Manufacturing Industry
Toffel, Michael W. "Implementing Environmentally Sustainable Operations." Harvard Business School Module Note 613-090, March 2014.
- February 2014 (Revised June 2014)
- Case
Royal Caribbean Cruises Ltd.: Safety, Environment and Health
By: John A. Quelch and Margaret L. Rodriguez
In January 2014, Gary Bald, senior vice president of Safety, Environment and Health at Royal Caribbean Cruise Lines (RCL), prepared for a review meeting with the company's chief executive, Adam Goldstein, and chairman, Richard Fain. Prior to joining RCL in 2006, Bald...
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Keywords:
Marketing;
Market Segmentation;
Operations;
Shipbuilding;
Cruising;
Cruise Lines;
Royal Caribbean;
Carnival;
Environmental And Social Sustainability;
Environment;
Security;
Health;
Public Health;
Environmental Protection;
Health Care;
International;
Safety;
Environmental Sustainability;
Travel Industry;
Health Industry;
Europe;
West Indies;
Mexico;
United States;
United Kingdom
Quelch, John A., and Margaret L. Rodriguez. "Royal Caribbean Cruises Ltd.: Safety, Environment and Health." Harvard Business School Case 514-069, February 2014. (Revised June 2014.)
- 2013
- Book
Business and the Environment: Critical Perspectives in Business and Management
By: Susse Georg and Andrew J. Hoffman
Over the past four decades, the concept of corporate environmentalism has passed through multiple iterations. Prompted by landmark environmental events such the publication of Rachel Carson’s Silent Spring (1962), the Santa Barbara oil spill, the Cuyahoga River fire,...
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Georg, Susse, and Andrew J. Hoffman, eds. Business and the Environment: Critical Perspectives in Business and Management. 4 vols. Routledge, 2013.
- February 2013
- Article
Exceptional Boards: Environmental Experience and Positive Deviance from Institutional Norms
By: Judith Walls and Andrew J. Hoffman
This paper explores the phenomenon of positive organizational deviance from institutional norms by establishing practices that protect or enhance the natural environment. Seeking to explain why some organizations practice positive environmental deviance while others do...
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Keywords:
Corporate Social Responsibility and Impact;
Networks;
Organizational Culture;
Governing and Advisory Boards;
Environmental Management
Walls, Judith, and Andrew J. Hoffman. "Exceptional Boards: Environmental Experience and Positive Deviance from Institutional Norms." Special Issue on Greening Organizational Behavior. Journal of Organizational Behavior 34, no. 2 (February 2013): 253–271.
- November 2012 (Revised April 2013)
- Case
Colbún and the Future of Chile's Power
By: Forest Reinhardt and Shon R. Hiatt
This case is about Colbún, Chile's second largest electricity generator, which is facing significant uncertainty regarding the cost and availability of alternative energy sources. Problems with the contracted supply of natural gas and the volatility of oil prices,...
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Keywords:
Energy;
Chile;
Environmental Protection;
Energy Generation;
Energy Industry;
South America;
Chile
Reinhardt, Forest, and Shon R. Hiatt. "Colbún and the Future of Chile's Power ." Harvard Business School Case 713-047, November 2012. (Revised April 2013.)
- August 2012 (Revised September 2013)
- Case
EnerNOC: DemandSMART
By: Michael W. Toffel, Kira Fabrizio and Stephanie van Sice
EnerNOC is an energy company with an innovative business model: it serves as an intermediary between electric utilities and electricity users. It contracts with electricity users willing to reduce demand during periods of peak energy demand, and sells this as excess...
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Keywords:
Production Planning;
Productivity;
Environmental Protection;
Energy;
Environment;
Business Government Relations;
Laws And Regulation;
Business Model;
Environmental Sustainability;
Innovation and Invention;
Opportunities;
Risk and Uncertainty;
Governing Rules, Regulations, and Reforms;
Supply Chain Management;
Production;
Energy Conservation;
Energy Industry
Toffel, Michael W., Kira Fabrizio, and Stephanie van Sice. "EnerNOC: DemandSMART." Harvard Business School Case 613-036, August 2012. (Revised September 2013.)
- 2012
- Working Paper
No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events
By: Jiao Luo, Stephan Meier and Felix Oberholzer-Gee
One of the benefits of Corporate Social Responsibility (CSR) programs, it has been argued, is that they build up a reservoir of public good will, shielding companies in times of trouble. In this paper, we test the view that CSR provides protection from public ire by...
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Keywords:
Corporate Social Responsibility and Impact;
Crisis Management;
Media;
Newspapers;
Business and Community Relations;
Corporate Strategy
Luo, Jiao, Stephan Meier, and Felix Oberholzer-Gee. "No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events." Harvard Business School Working Paper, No. 12-091, April 2012.
- 2012
- Book
The Oxford Handbook of Business and the Natural Environment
By: Pratima Bansal and Andrew J. Hoffman
Environmental issues now loom large on the social, political, and business agenda. Over the past four decades, "corporate environmentalism" has emerged and been constantly redefined, from regulatory compliance to more recent management conceptions such as pollution...
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Bansal, Pratima, and Andrew J. Hoffman, eds. The Oxford Handbook of Business and the Natural Environment. Oxford University Press, 2012.
- September 2011
- Article
Global Capitalism at Risk: What Are You Doing About It?
Market capitalism, a system that has proven to be a remarkable engine of wealth creation, is poised for a breakdown. That sounds dire, and it is. Increasing income inequality, migration, weaknesses in the global financial system, environmental degradation, and...
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Keywords:
Disruption;
Economic Systems;
Globalization;
Corporate Governance;
Markets;
Risk and Uncertainty
Bower, Joseph L., Herman B. Leonard, and Lynn S. Paine. "Global Capitalism at Risk: What Are You Doing About It?" Harvard Business Review 89, no. 9 (September 2011).
- 9 May 2011 - 11 May 2011
- Conference Presentation
How Firms Respond to Mandatory Information Disclosure
By: Anil Doshi, Michael Toffel and Glen W. S. Dowell
When new institutional pressures arise, which organizations are particularly likely to resist or
acquiesce? When subjected to new information disclosure mandates, an increasingly popular form
of market-based government regulation, which types of organizations are...
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Keywords:
Corporate Disclosure;
Governing Rules, Regulations, and Reforms;
Environmental Regulation;
Corporate Social Responsibility and Impact;
Organizational Change and Adaptation
Doshi, Anil, Michael Toffel, and Glen W. S. Dowell. "How Firms Respond to Mandatory Information Disclosure." Paper presented at the Alliance for Research on Corporate Sustainability Annual Research Conference, Philadelphia, PA, May 9–11, 2011.
- October 2009 (Revised January 2014)
- Teaching Note
Genzyme Center (A), (B) & (C)
Teaching Note for [610008], [610009], and [610010].
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Keywords:
Environment;
Environmental And Social Sustainability;
Environmental Operations;
Environmental Protection;
Environmental Regulation;
Standard Setting;
Standards;
Environmental Accounting;
Engineering;
Governance;
Energy;
Economics;
Operations;
Projects;
Social Enterprise;
Infrastructure;
Construction Industry;
Biotechnology Industry;
Real Estate Industry
- Article
The Causes and Consequences of Industry Self-Policing
By: Jodi L. Short and Michael W. Toffel
Innovative regulatory programs are encouraging firms to police their own regulatory compliance and voluntarily disclose, or "confess," the violations they find. Despite the "win-win" rhetoric surrounding these government voluntary programs, it is not clear why...
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Short, Jodi L., and Michael W. Toffel. "The Causes and Consequences of Industry Self-Policing." Yale Economic Review 4, no. 2 (Summer 2008).
- May 2008
- Article
Coerced Confessions: Self-Policing in the Shadow of the Regulator
By: Jodi L. Short and Michael W. Toffel
As part of a recent trend toward more cooperative relations between regulators and industry, novel government programs are encouraging firms to monitor their own regulatory compliance and voluntarily report their own violations. In this study, we examine how regulatory...
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Keywords:
Governance Compliance;
Law Enforcement;
Corporate Disclosure;
Governing Rules, Regulations, and Reforms;
Environmental Sustainability;
Programs;
Power and Influence;
Organizations;
Decisions;
Business and Government Relations;
United States
Short, Jodi L., and Michael W. Toffel. "Coerced Confessions: Self-Policing in the Shadow of the Regulator." Journal of Law, Economics & Organization 24, no. 1 (May 2008): 45–71.
- 2008
- Working Paper
Contracting for Servicizing
Servicizing, a novel business practice that sells product functionality rather than products, has been touted as an environmentally beneficial business practice. This paper describes how servicizing transactions mitigate some problems associated with sales...
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Keywords:
Customer Focus and Relationships;
Contracts;
Market Transactions;
Service Delivery;
Service Operations;
Sales
Toffel, Michael W. "Contracting for Servicizing." Harvard Business School Working Paper, No. 08-063, February 2008. (February 2008.)
- 2005
- Book
Environmental Protection and the Social Responsibility of Firms: Perspectives from Law, Economics, and Business
By: Bruce L. Hay, Robert Stavins and Richard Vietor
Keywords:
Environmental Sustainability;
Corporate Social Responsibility and Impact;
Business Ventures
Hay, Bruce L., Robert Stavins, and Richard Vietor, eds. Environmental Protection and the Social Responsibility of Firms: Perspectives from Law, Economics, and Business. Washington, D.C.: Resources for the Future, 2005.
- 2005
- Chapter
Environmental Protection and the Social Responsibility of Firms: Perspectives from the Business Literature
By: Forest Reinhardt
Reinhardt, Forest. "Environmental Protection and the Social Responsibility of Firms: Perspectives from the Business Literature." In Environmental Protection and the Social Responsibility of Firms: Perspectives from Law, Economics, and Business, edited by Bruce L. Hay, Robert Stavins, and Richard Vietor, 151. Washington, D.C.: Resources for the Future, 2005. (Resources for the Future.)