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Show Results For
-
All HBS Web
(2,305)
- People (4)
- News (582)
- Research (1,248)
- Events (20)
- Multimedia (31)
- Faculty Publications (618)
- 13 Feb 2014
- HBS Seminar
David Moss, Harvard Business School
- 2022
- Working Paper
Control and Fairness: What Determines Elected Local Leaders’ Support for Hosting Refugees in Their Community?
By: Kristin Fabbe, Eleni Kyrkopoulou, Konstantinos Matakos and Aslı Unan
When it comes to successful refugee reception the local level matters. Research overwhelmingly examines host communities' attitudes, but endorsement from local politicians is equally important to resolving conflicts and facilitating harmonious interaction. Yet, the...
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Keywords:
Values;
Control;
Refugee Resettlement;
Local Elites;
Contact;
Fair-share;
Conjoint Experiment;
Refugees;
Integration;
Local Range;
Leadership;
Attitudes;
Fairness
Fabbe, Kristin, Eleni Kyrkopoulou, Konstantinos Matakos, and Aslı Unan. "Control and Fairness: What Determines Elected Local Leaders’ Support for Hosting Refugees in Their Community?" Harvard Business School Working Paper, No. 21-088, February 2021. (Revised June 2022.)
- 04 Dec 2008
- Working Paper Summaries
Local Industrial Conditions and Entrepreneurship: How Much of the Spatial Distribution Can We Explain?
- 14 Jul 2020
- Podcast
Special Episode: Tsedal Neeley and Merck CEO Ken Frazier on vaccines, racism, and leadership
Merck Chairman and CEO, Ken Frazier—one of only four Black CEOs in the Fortune 500—joins HBS Professor Tsedal Neeley. Topics include the necessity of putting science ahead of politics in the search for a cure for Covid-19 and steps corporate leaders need to take if...
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- March 2018
- Article
In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions
By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost and Rom Schrift
In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have generated a large body of research that addresses part of that challenge—with a particular focus on predicting customer churn....
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Ascarza, Eva, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift. "In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions." Special Issue on 2016 Choice Symposium. Customer Needs and Solutions 5, nos. 1-2 (March 2018): 65–81.
- 22 Apr 2015
- Op-Ed
Reforming Greece: Myths and Truths
procedures to start a business declining from 15 to 5. Equally good news was that the average time to prepare and pay taxes declined from 264 to 193 hours over the same period. The Failures This is all good...
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Keywords:
by George Serafeim
- 01 Dec 2020
- News
The Camel and the Unicorn
children for modern American startup success—lost $10 billion between January and October of 2020. There’s also been huge social and political pushback against some of the tech giants, who are under fire for...
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- September–October 2017
- Article
Managing Our Hub Economy: Strategy, Ethics, and Network Competition in the Age of Digital Superpowers
By: Marco Iansiti and Karim R. Lakhani
A small number of digital superpowers—Alibaba, Amazon, Microsoft, and others—have become “hub firms” because they control access to billions of mobile customers coveted by all kinds of product and service providers. These hubs drive increasing returns to scale and...
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Iansiti, Marco, and Karim R. Lakhani. "Managing Our Hub Economy: Strategy, Ethics, and Network Competition in the Age of Digital Superpowers." Harvard Business Review 95, no. 5 (September–October 2017): 84–92.
- 20 Dec 2018
- Research & Ideas
Most Popular Stories and Research Papers of 2018
Over just a few months, the United States stock market plunged almost 20 percent—then in one day rebounded a record 1,000 points. 2018 seemed just that kind of year in business: restless, surging, full of surprises. Big-name retailers continued to shutter, Bitcoin went...
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Keywords:
by Sean Silverthorne
- December 2017 (Revised January 2019)
- Case
In the Eye of a Geopolitical Storm: South Korea's Lotte Group, China and the U.S. THAAD Missile Defense System (A)
By: Andy Zelleke and Brian Tilley
By late 2016 and early 2017, Lotte Group, a South Korean chaebol (large family-controlled business group) had become embroiled not only in the domestic political turmoil surrounding President Park Geun-hye, but also—uncomfortably—in a four-country geopolitical storm. ...
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- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
negotiators” "You can't script the process," says Wheeler, the MBA Class of 1952 Professor of Management Practice at Harvard Business School. "Whoever who sits across the table from you is likely to be as determined, as smart, and as...
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by Michael Blanding
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
with the new ones. Organizations are trying so hard to maintain their hybrid work environments and fill offices. They’re trying so hard to get back to the pre-pandemic workplace, but was it so great? No. There was View Details
Keywords:
by Hise O. Gibson and MaShon Wilson
- 01 Dec 1996
- News
Starting Up and Starting Over
injection of venture capital, at least an equal number of entrepreneurs has probably turned to other resources such as savings, "angels," or even dear old Mom and Dad. Consider, for example, the tale of...
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- 1992
- Chapter
Sharing the Burden. Fair Allocation and Equity
By: James K. Sebenius, Michael Grubb, Antonio Magalhaes and Susan Subak
- September 2020
- Case
West Side United: Hospitals Tackle the Racial Health and Wealth Gap
By: Rosabeth Moss Kanter and Paul Stramaglia
During the COVID-19 pandemic, Dr. David Ansell, Darlene Hightower, and Ayesho Jaco, leaders of West Side United (WSU), a coalition of Chicago hospitals, community residents, banks, and small businesses conceived in 2016, reviewed progress toward WSU’s goal of ending...
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Keywords:
COVID;
COVID-19;
Hospital;
Coalition;
Health Pandemics;
Race;
Health;
Wealth and Poverty;
Equality and Inequality;
Change;
Leadership;
Chicago
Kanter, Rosabeth Moss, and Paul Stramaglia. "West Side United: Hospitals Tackle the Racial Health and Wealth Gap." Harvard Business School Case 321-026, August 2020.
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
In the 1950s, most Americans probably couldn’t name the CEOs of the largest companies in the United States, including General Motors, United States Steel, and Standard Oil. But these days, some of the most successful businesses have...
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by Dina Gerdeman
- Article
What's Your Language Strategy?: It Should Bind Your Company's Global Talent Management and Vision
By: Tsedal Neeley and Robert Steven Kaplan
Language pervades every aspect of organizational life. Yet leaders of global organizations—where unrestricted multilingualism can create friction—often pay too little attention to it in their approach to talent management. By managing language carefully, firms can hire...
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Neeley, Tsedal, and Robert Steven Kaplan. "What's Your Language Strategy? It Should Bind Your Company's Global Talent Management and Vision." R1409D. Harvard Business Review 92, no. 9 (September 2014): 70–76.
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
is an equally genuine goal. Self-interest should not be confused with exploitation or opportunism, as both are very different things. One of the arguments put forward is that there is no inherent tension between altruism View Details