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Show Results For
-
All HBS Web
(11,408)
- People (96)
- News (3,841)
- Research (4,154)
- Events (64)
- Multimedia (219)
- Faculty Publications (2,560)
- January 2021 (Revised March 2022)
- Teaching Note
The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A) and (B)
This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the...
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- 09 Apr 2019
- News
Ray Dalio: Why and How Capitalism Needs to Be Reformed
a reflection on how his own personal experience led him to the conclusion that American capitalism “isn’t working well for most Americans,” which is followed by supporting evidence—including low income growth, the ascendant income gap,...
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Keywords:
capitalism
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
focus. The theory includes many realistic elements such as salespeople’s multi-dimensional effort, heterogeneity in ability, product focus, and forward-looking behavior. We test our theory through a field View Details
Keywords:
Dina Gerdeman
- 18 Aug 2015
- News
And Now, a Word from Our Graduates
- 2015
- Book
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure...
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Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015.
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
11-week-long field experiment in 2021 with 178,862 customers of Zippia, a career service agency. Customers seeking job postings received an email containing several recommended positions and basic...
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by Sean Silverthorne
- Research Summary
Profitable Souls: Foreign Investment and the Fate of Human Rights
By: Debora L. Spar
This is a project about foreign investment, about what happens when big multinational firms invest in small, poor, and often nasty places. Typically, most observers assume that this is a largely negative relationship: that multinationals exploit the local population,...
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- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
dollars. This creates a direct connection between U.S. monetary policy and EME credit cycles. We estimate that over a typical U.S. monetary easing cycle, EME borrowers experience a 32-percentage-point...
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Dina Gerdeman
- 02 Oct 2020
- News
HBS Announces Inaugural Cohort of Executive Fellows
- 27 Oct 2020
- Research & Ideas
Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?
at the Wharton School of the University of Pennsylvania. He teamed with Wharton Professor Katherine L. Milkman (DBA 2009) and Wharton doctoral candidate Erika L. Kirgios, who led the research. They conducted six View Details
Keywords:
by Danielle Kost
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
suggest that in many commonly regulated markets in which firms share similar cost structures, firms are likely to experience incentives to ratchet down and delay the introduction of innovative products. The...
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Dina Gerdeman
- 22 Nov 2016
- Working Paper Summaries
Explaining the Persistence of Gender Inequality: The Work-Family Narrative as a Social Defense against the 24/7 Work Culture
- Article
Signaling When Nobody Is Watching: A Reputation Heuristics Account of Outrage and Punishment in One-shot Anonymous Interactions
By: Jillian J. Jordan and David G. Rand
Moralistic punishment can confer reputation benefits by signaling trustworthiness to observers. However, why do people punish even when nobody is watching? We argue that people often rely on the heuristic that reputation is typically at stake, such that reputation...
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Keywords:
Signaling;
Morality;
Trustworthiness;
Anger;
Third-party Punishment;
Moral Sensibility;
Behavior;
Trust;
Reputation
Jordan, Jillian J., and David G. Rand. "Signaling When Nobody Is Watching: A Reputation Heuristics Account of Outrage and Punishment in One-shot Anonymous Interactions." Journal of Personality and Social Psychology 118, no. 1 (January 2020).
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
research on potential employers. 19. The Next Marketing Challenge: Selling to 'Simplifiers' The mass consumption of the 1990s is fast fading in the rearview mirror. Now a growing number of people want to declutter their lives and invest...
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by Staff
- 24 Aug 2016
- News
And Now, a Word from Our Graduates
- December 2016
- Article
The Effects of Endowment Size and Strategy Method on Third Party Punishment
By: Jillian J. Jordan, Katherine McAuliffe and David G. Rand
Numerous experiments have shown that people often engage in third-party punishment (3PP) of selfish behavior. This evidence has been used to argue that people respond to selfishness with anger, and get utility from punishing those who mistreat others. Elements of the...
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Keywords:
Third-party Punishment;
Norm-enforcement;
Strategy Method;
Economic Games;
Cooperation;
Emotions;
Fairness
Jordan, Jillian J., Katherine McAuliffe, and David G. Rand. "The Effects of Endowment Size and Strategy Method on Third Party Punishment." Experimental Economics 19, no. 4 (December 2016): 741–763.
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
end-to-end customer experiences in an unforgiving dynamic economy. As one executive put it, in a hyperconnected world, competitors can "pop up from anywhere and everywhere." With rising expectations of...
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- 2021
- Working Paper
Multi-location Workers in Multinational Firms? Tradeoffs in Contextual Specialization of Employees and Organizational Outcomes
We study how “contextual specialization,” the act of focusing workers’ organizational tasks within a particular locational context, and “contextual non-specialization,” the practice of diversifying workers’ organizational tasks among multiple locational contexts,...
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Keywords:
Talent and Talent Management;
Performance;
Experience and Expertise;
Selection and Staffing;
Strength and Weakness;
Personal Development and Career
Gibson, Hise O., Ryan W. Buell, and Prithwiraj Choudhury. "Multi-location Workers in Multinational Firms? Tradeoffs in Contextual Specialization of Employees and Organizational Outcomes." Harvard Business School Working Paper, No. 22-007, August 2021.
- 31 Oct 2023
The Value of an MBA in Tech, Entrepreneurship, and Venture Capital
Do you currently work in tech, entrepreneurship, or venture capital? Or, do you aspire to work in these dynamic sectors in the future? If you find yourself in either of these categories, we invite you to join a panel of HBS students and...
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