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All HBS Web
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- Faculty Publications (2,443)
- October 1990 (Revised March 1993)
- Background Note
Note on Cable Television Regulation
Examines the evolution of the U.S. cable television industry since its inception in the early 1950s. Particular emphasis is given to the roles played by technology, consumer demand, and regulation at both the local and federal level. Designed to facilitate a conceptual...
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Keywords:
Information Technology;
Demand and Consumers;
Government Legislation;
Business Growth and Maturation;
Monopoly;
Television Entertainment;
Telecommunications Industry;
Telecommunications Industry
Emmons, Willis M., III. "Note on Cable Television Regulation." Harvard Business School Background Note 391-022, October 1990. (Revised March 1993.)
- October 1990 (Revised September 1993)
- Case
Changing the Culture at British Airways
By: John P. Kotter
In just 10 years, 1980-1990, British Airways turned around both its declining image and financial situation. Focusing on the paramount importance of customer service, British Airways went from "bloody awful" to "bloody awesome." Experiencing a financial crisis in 1981...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Problems and Challenges;
Customer Relationship Management;
Corporate Strategy;
Privatization;
Air Transportation Industry;
United Kingdom
Kotter, John P. "Changing the Culture at British Airways." Harvard Business School Case 491-009, October 1990. (Revised September 1993.)
- October 1990
- Case
Manufacturers Hanover Corp.: Customer Profitability Report
By: Robert S. Kaplan
Banking company noting declining profitability from its traditional lending activities has started to measure the total profitability of its lending relationships. A loan pricing model estimates the profit and return-on-equity from commercial loans. Additional work was...
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Keywords:
Investment Return;
Revenue;
Commercial Banking;
Banks and Banking;
Customer Value and Value Chain;
Banking Industry
Kaplan, Robert S. "Manufacturers Hanover Corp.: Customer Profitability Report." Harvard Business School Case 191-068, October 1990.
- October 1990 (Revised July 1991)
- Case
T. Rowe Price Associates, Inc.
By: Andre F. Perold
Keywords:
Financial Services Industry
Perold, Andre F. "T. Rowe Price Associates, Inc." Harvard Business School Case 291-006, October 1990. (Revised July 1991.)
- October 1990
- Article
Consequences of Leveraged Buyouts
Palepu, Krishna G. "Consequences of Leveraged Buyouts." Journal of Financial Economics 27, no. 2 (October 1990): 247–262.
- September 1990 (Revised May 1991)
- Case
Global Fund
Keywords:
Financial Services Industry
Poorvu, William J. "Global Fund." Harvard Business School Case 391-057, September 1990. (Revised May 1991.)
- July 1990 (Revised February 1992)
- Case
Meiwa/Citicorp
Keywords:
Financial Services Industry
Fruhan, William E., Jr. "Meiwa/Citicorp." Harvard Business School Case 291-004, July 1990. (Revised February 1992.)
- June 1990 (Revised August 1992)
- Case
H. Ross Perot
Badaracco, Joseph L., Jr. "H. Ross Perot." Harvard Business School Case 390-210, June 1990. (Revised August 1992.)
- June 1990
- Teaching Note
Citibank in Zaire (Abridged), Teaching Note
By: James E. Austin and Tomas Otto Kohn
- June 1990 (Revised August 1990)
- Supplement
Sun Microsystems, Inc.--1987 (B)
Describes a specific opportunity to seek financing from AT&T as part of a proposed technological joint venture. Students must consider the price paid and control rights attached to a large block of shares and outline a negotiating position for each side.
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Keywords:
Joint Ventures;
Stock Shares;
Financing and Loans;
Price;
Governance Controls;
Rights;
Negotiation;
Opportunities;
Computer Industry
Baldwin, Carliss Y. "Sun Microsystems, Inc.--1987 (B)." Harvard Business School Supplement 290-052, June 1990. (Revised August 1990.)
- June 1990 (Revised April 1991)
- Case
Deutsche Bank Group
Hayes, Samuel L., III. "Deutsche Bank Group." Harvard Business School Case 290-036, June 1990. (Revised April 1991.)
- June 1990 (Revised August 1990)
- Case
Sun Microsystems, Inc.--1987 (A)
An integrated sequence of three cases on the financing of a technical workstation manufacturer. This case focuses on Sun's competitive strategy which requires an inordinately high rate of growth (over 20% per quarter) and commensurate amounts of working capital....
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Keywords:
Cash Flow;
Competitive Strategy;
Financing and Loans;
Capital;
Financial Strategy;
Public Equity;
Corporate Finance;
Information Technology Industry
Baldwin, Carliss Y. "Sun Microsystems, Inc.--1987 (A)." Harvard Business School Case 290-051, June 1990. (Revised August 1990.)
- April 1990
- Case
What Is Done Is Dun . . . & Bradstreet
By: Stephen A. Greyser and Norman Klein
Greyser, Stephen A., and Norman Klein. "What Is Done Is Dun . . . & Bradstreet." Harvard Business School Case 590-103, April 1990.
- March 1990 (Revised June 1993)
- Case
Analog Devices, Inc.: The Half-Life System
By: Robert S. Kaplan
The company has committed to major improvements in quality, cost, and on-time delivery performance. Despite strong senior management support, however, the actual rate of improvement was disappointing until a new measurement philosophy was introduced. The new approach...
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Keywords:
Quality;
Performance Improvement;
Earnings Management;
Financial Reporting;
Organizational Change and Adaptation;
Performance Productivity;
Business or Company Management;
Cost Management;
Measurement and Metrics;
Management Teams;
Semiconductor Industry
Kaplan, Robert S. "Analog Devices, Inc.: The Half-Life System." Harvard Business School Case 190-061, March 1990. (Revised June 1993.)
- March 1990 (Revised December 1992)
- Teaching Note
Bank for International Development (TN)
By: W. Carl Kester and Timothy A. Luehrman
Teaching Note for (9-289-034).
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- March 1990 (Revised October 1999)
- Case
Mary Kay Cosmetics: Sales Force Incentives (A)
By: Robert L. Simons and Hilary Weston
Describes the incentive system by which Mary Kay Cosmetics motivates the sales force of 200,000 independent agents who comprise the firm's only distribution channel. Illustrates the powerful effect on sales-force behavior that results when creative types of employee...
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Keywords:
Motivation and Incentives;
Cost Management;
Salesforce Management;
Distribution Channels;
Beauty and Cosmetics Industry;
United States
Simons, Robert L., and Hilary Weston. "Mary Kay Cosmetics: Sales Force Incentives (A)." Harvard Business School Case 190-103, March 1990. (Revised October 1999.)
- February 1990
- Case
Retail Financial Services Industry in 1988
By: Dwight B. Crane
Crane, Dwight B. "Retail Financial Services Industry in 1988." Harvard Business School Case 290-047, February 1990.
- January 1990 (Revised March 1991)
- Case
American Red Cross Blood Services: Northeast Region
By: Robert L. Simons
Recounts the financial difficulties and management changes experienced by American Red Cross Blood Services: Northeast Region (NER) during the 1980s. After summarizing industry-wide changes in the collection, testing, and distribution of blood and blood products, the...
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Keywords:
Change Management;
Budgets and Budgeting;
Financial Management;
Restructuring;
Health;
SWOT Analysis;
Social Enterprise;
Marketplace Matching;
Management Style;
Organizational Culture;
Organizational Change and Adaptation;
Medical Devices and Supplies Industry;
Medical Devices and Supplies Industry;
North and Central America
Simons, Robert L. "American Red Cross Blood Services: Northeast Region." Harvard Business School Case 190-078, January 1990. (Revised March 1991.)
- January 1990 (Revised March 1994)
- Case
Royal Ahold NV
By: Richard F. Meyer
Contains a general description of a large international retailer. Focus is on the major financial risks facing the company: exchange rate risk and commodity price risk. This case is an introduction to financial risk management. It poses some of the major problem areas.
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Keywords:
Risk Management;
Currency Exchange Rate;
Futures and Commodity Futures;
Trade;
Distribution;
Financial Services Industry
Meyer, Richard F. "Royal Ahold NV." Harvard Business School Case 190-113, January 1990. (Revised March 1994.)