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Show Results For
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All HBS Web
(1,482)
- People (2)
- News (400)
- Research (790)
- Events (3)
- Multimedia (29)
- Faculty Publications (428)
- 24 Oct 2012
- Research & Ideas
Want People to Save More? Send a Text
that if she lost her job, she couldn't pay her children's school fees or pay for a doctor," says Pomeranz, an assistant professor in entrepreneurial management at Harvard Business School. “How can we understand what projects work to...
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by Kim Girard
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Almost everyone has dialed a simple phone number—be it to order a pair of socks or reserve a flight to New York—only to end up navigating a...
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- 28 Nov 2023
- Book
Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?
democracies, which are imperfect and messy, but endeavor to fundamentally protect the rights and safety of people.” Sean Silverthorne: In general, what do business leaders need View Details
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by Sean Silverthorne
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
responding more quickly and effectively to the pandemic than their government was, demonstrating the faith that consumers have in their brands and the companies that stand behind them. 86 percent of surveyed consumers view their brands as...
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by Jill Avery and Richard Edelman
- 01 Sep 2007
- News
Alumni Board Goes Global to Pick New President
he has perfected a technique for shaking off the lethargy of 22-hour flights to Boston — a six-mile run shortly after touching down at Logan Airport. He’ll be clocking a lot more after-flight miles over the...
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- Article
The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding
By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have...
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Keywords:
Health Care Delivery;
Emergency Room;
Operations Improvement;
Operations Management;
Health Care and Treatment;
Service Delivery;
Operations;
Management;
Performance Improvement;
Service Operations
Franklin, Brian, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris, and Eric Goralnick. "The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding." Annals of Emergency Medicine 75, no. 6 (June 2020): 704–714.
- 01 Dec 2017
- News
The Robots Are Coming to Save Your Job
force-sensing technology—which allows a bot to “feel” its way through tasks (and around objects)—ensure that the robots operate with both safety and accuracy. But the robots also possess that most important...
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Dan Morrell
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing...
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- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
and loved reading, often devouring two books a week. He was a responsible child who eagerly volunteered for the school’s safety patrol to guide young students across the street. But Miller’s surroundings...
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- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
programs like the one to explore Mars. Presently, 70 to 80 percent of the development budget for a small spacecraft is consumed by the flight system cost—that is, the cost of...
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by Sean Silverthorne
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
Exercise will improve sleep and increase your desire for nutritious food. In addition, with the exception of sleep, all of these activities can be done in short bursts of 10 to 15 minutes. Flight attendants’...
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by Boris Groysberg and Robin Abrahams
- May 16, 2019
- Article
To Improve Food Inspections, Change the Way They're Scheduled
By: Maria Ibanez and Michael W. Toffel
Health inspections are an important tool to increase food safety, but there are still 48 million cases of food-borne illnesses and 128,000 hospitalizations every year in the United States. Our research finds that inspectors reported fewer health code violations as they...
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Keywords:
Inspection;
Scheduling;
Food;
Safety;
Health;
Governing Rules, Regulations, and Reforms;
Performance Improvement
Ibanez, Maria, and Michael W. Toffel. "To Improve Food Inspections, Change the Way They're Scheduled." Harvard Business Review (website) (May 16, 2019).
- Blog
Up Close: A Return to In-Person Executive Education Programs
wouldn't have expected any less and we haven't gotten anything less." This article originally appeared in the Harvard Business School Newsroom Are you planning to join us on campus for an upcoming program or thinking about applying? You...
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- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
working conditions occur in the United States or Europe, usually there is a cry for more regulatory enforcement—along with an ensuing debate about how much government is enough (or too much). When such incidents happen overseas, however, the blame—and responsibility...
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by Michael Blanding
- September 19, 2017
- Article
After Equifax Breach, Companies Advised to Review Open-Source Software Code
By: Ben DiPietro and Lou Shipley
It doesn’t make much sense: At a time when high-powered automated trading systems can execute stock sales in real time, some companies that rely on open-source software to help to run their businesses track their open-source use on spread sheets on paper.
Lou... View Details
Lou... View Details
Keywords:
Software;
Open-source;
Security Vulnerabilities;
Data Privacy;
Hack;
Applications and Software;
Safety;
Cybersecurity
DiPietro, Ben, and Lou Shipley. "After Equifax Breach, Companies Advised to Review Open-Source Software Code." Wall Street Journal (September 19, 2017).
- 01 Mar 2014
- News
Research Brief: Better to Be Safe with a Sorry
Brooks, an assistant professor in the Negotiation, Organizations & Markets Unit. In a recent paper, Brooks offers a counter to that prevailing wisdom, detailing four study situations where an apology for things out of anyone's...
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- 08 Oct 2021
- Research & Ideas
How Newspaper Closures Open the Door to Corporate Crime
Professor Jonas Heese. When local newspapers shutter, some businesses evidently treat the lack of press coverage as permission to act badly and end up committing more illegal violations, including pollution, workplace View Details
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by Avery Forman
- 20 Jul 2009
- Research & Ideas
Markets or Communities? The Best Ways to Manage Outside Innovation
Thanks to technology and instant global communication, it has never been easier for companies to seek solutions to problems or find new ideas from sources outside their own...
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- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
possibly was another example unfolded. As reader Anna Johnson put it, “When the pressure to meet quarterly performance expectations against best-guess sales targets and a flesh pounding schedule take precedence, it’s not surprising that...
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