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All HBS Web
(55)
- News (12)
- Research (34)
- Multimedia (1)
- Faculty Publications (9)
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
normal times. ""I know you're doing the best you can." This statement is, with few exceptions, true. In scores of first-person accounts and on social media, people are reporting they are working harder than they did pre-COVID. This makes perfect sense; as layoffs and...
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by Boris Groysberg and Susan Seligson
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
by the government, we had to furlough 90% of our team. They still receive benefits but no wages. We plan on bringing them all back as soon as we are allowed to reopen, but for now they have no income from the company. Many in our industry...
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by Boris Groysberg and Robin Abrahams
- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
prepared for an extended, indefinite lockdown. The company cut its annual operating expenses by $1 billion, as well as its capital costs by hundreds of millions. While some of those reductions came from laying off 820 people and View Details
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
had been in Cote’s position during the recession. Among the options students were asked to consider were whether to use layoffs or to use furloughs (also known as work sharing or short-time work), an alternative to layoffs in which...
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- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
this new environment.” At the outset of the crisis, most restaurants had only two to three weeks of operating reserves and those reserves were quickly exhausted. With no end date in sight of mandatory closures, owners moved quickly to View Details
- Web
Faculty & Researchers - Managing the Future of Work
The Power of Trust: How Companies Build It, Lose It, Regain It, PublicAffairs, 2021. With Shalene Gupta. How to Make Furloughs More Humane, Harvard Business Review, 2020. With Shalene Gupta. The Trust Crisis, Harvard Business Review,...
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- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
back and shifted its staff, furloughing some employees and placing others in temporary jobs in other industries until the company needed them back. For example, the company had created a role that it calls “restaurant operations...
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by Pamela Reynolds
- 05 May 2020
- Research & Ideas
China Tariffs and Coronavirus a Double Hit to American Retailers
Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review)...
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by Michael Blanding
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review) Read COVID-19 coverage from Working Knowledge If risk of contagion persists substantially...
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by Hong Luo and Alberto Galasso
- 11 Mar 2021
- News
Leading with Heart
wrong. That gave us a lot of clarity. And even as we did some very tough things. So we had to furlough close to 37,000 people. We had to suspend all non-essential expenditure. We had to cut salaries 50 percent, 25 percent, all the way...
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- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through...
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by James Heskett
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
at the end of the first week and at the end of the first month. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs...
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by Boris Groysberg
- Web
Women in Leadership, Legacy, and Global Equity: A Conversation with HBS Alumnae Selena Cuffe and Janelle James - Blog: RaGE Report
just said.” That experience enhanced my desire to be at HBS. And HBS was a turning point. 9/11 happened right after I started. And I saw that every single person that I worked with at the airline was either furloughed or at a place where...
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- 17 Dec 2015
- News
Examining Global Workforce Management
in Brazil. Furloughs as an alternative to layoffs are used less frequently in the United States than in the rest of the world. Sucher’s case on Honeywell reveals how the firm—the only one of its US peers to use View Details
- 19 Nov 2020
- News
How Panera’s CEO Learned to Go Against the Grain
Photo courtesy of Panera Bread Photo courtesy of Panera Bread As the CEO of Panera Bread Co, Niren Chaudhary (AMP 191, 2016) was intent on finding ways to make sure the company’s workers weren’t left behind during the pandemic. The company invited its View Details
- 04 Dec 2020
- News
Hour by Hour
pitch what we’re doing, it makes sense to them,” observes Morris. Not only with companies, he says, but also with former employees who may have lost jobs or been placed on furlough and, through Syrg, are able now to make use of their...
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- 25 Feb 2020
- News
Why Layoffs are a Losing Strategy
written numerous cases on other companies that have forged a new path for workforce management, such as Honeywell, which chose to institute furloughs during the 2008 recession instead of layoffs, and Nokia, which built its Bridge program...
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- 01 May 2020
- In Practice
COVID-19’s Hard Lessons Might Prepare Business for Climate Change
The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change. We asked faculty members affiliated with the Business and Environment Initiative at...
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by Danielle Kost
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review) Read COVID-19 coverage from Working Knowledge Consistent messaging to customers A problem with...
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by Frank V. Cespedes
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
firms are temporarily closed and 40 percent of the workforce, on average, has been laid off or furloughed since late January. Retail, entertainment, food services, hospitality, and personal services industries have been hit hardest as...
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